This assignment provides a detailed analysis of the business environment, including a SWOT analysis of Marks & Spencer. It also explores research papers on entrepreneurship, innovation, and environmental uncertainty. The document is suitable for students looking for past papers and solved assignments related to business studies.
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Table of Contents INTRODUCTION...........................................................................................................................1 TASK 1............................................................................................................................................1 Covered in PPT.......................................................................................................................1 TASK 2............................................................................................................................................1 P3 Relationship between different organisational functions and its link with organisation objectives...............................................................................................................................1 TASK 3...........................................................................................................................................3 P4 Positive and negative impact of Macro environment on Business operations..................3 TASK 4............................................................................................................................................5 P5 Internal and External analysis of Marks and Spencer.......................................................5 P6 Interrelation of Strength and weakness with external Macro factors................................7 CONCLUSION................................................................................................................................7 REFERENCES................................................................................................................................9
INTRODUCTION Business environment can be defined as the sum of entire intrinsic and extrinsic components which directly and indirectly affect outcome of differentundertaken procedure. This is essential for carry out proper evaluation of different factors and surroundings of organisation in which they operate to monitor and sustain within the competitive business environment. Function of business within entire gambit of authentic environment as well as need to negotiate in the manner by it. This is fundamental for each and every organisation to undertake majordeterminantsofbusinesstofunctionproperactivitiessuchaspartners,consumer, employeesetc.Thewholepracticessupportassistanceingainingcompetitivebusiness environment along with the competitive edge of company increasing overall revenues of enterprise (Agarwal, Grassl and Pahl, 2012). Report will evaluate different environmental influences and aspects of Marks and Spencer which is one of the largest luxury food chain and supermarket of United Kingdom that is dealing in numerous segments of global market effectively. This assignment will evaluate the scope, size and nature of different enterprise types along with interrelation of different functions of firm with objectives of company. With this, it will also light over different external and internal environment and interlink between all of them. TASK 1 Covered in PPT TASK 2 P3 Relationship between differentorganisationalfunctionsand itslink withorganisation objectives It is significant for each and every organisation to set their aims and objectives accordingly in regard of attaining proper business vision of enterprise. So, this is fundamental for an enterprise to design their structure of enterprise in regard of setting authentic target or objectives easily attainable. Since, M&S is performing their business on global market within more than 85000 employee group. This is also known as MNC i.e. dealing in numerous segments such as luxury items, food products etc (Aterido, Hallward-Driemeier and Pagés, 2011). Numerous functions are carried out by Marks and Spencer such as sales and marketing, research and development, human resource management division, finance and accounting etc. Entire functions assist in accomplishing business objectives through operating altogether in 1
significant manner. So, this organisational structure are interlink with the function of company which is complied in M&S are discussed here: Marketing division:This is one of the fundamental function i.e. managed by organisation like M&S to sell their services and products and create awareness among the consumer. This division deliver the information and disseminate the message of organisation to the consumer creating a communication bridge among both of them. Hence, this is associated with several other division that can assist the enterprise in attaining competitive edge of firm creating more sustainability within marketplace (Auzair, 2011). Human Resource Division:This function is generally performed through Marks and Spencerasithasemployedextensiveworkergroup.Thiscreatedifferentinfluenceon organisation by managing and satiating employees demands and requirements leading to better performance and productivity of enterprise.Hence, HRM practices can assists the enterprise in conducting planned programs in regard of achieving business objectives. Operations and Production:It is a sort of functions of Marks and Spencer which is employed by organisation to produce commodities and manage the activities accordingly on the basic level. This create more coherent connection in the company's structure which aid in producing the determined plan. M&S is also delivering product manufacture after evaluating the marketsothatservicescanbeproducedwithbestqualityofoperations.M&Sisalso manufacturing their service which are being manufactured at the initial stage. This is creating a coherent link with the organisational structure as this can manufacture products according to the plan. Henceforth, enterprise can achieve their business objectives through creating value added products and gaining optimum outcome of operations (Avramenko, 2012). Finance and Accounting:It is a sort of function i.e. creating their connection with the financial transaction i.e. incurring in the organisation on the regular basis. These divisions who are aligning funds to distinct division of organisation need to carry out practices in more disciplined manner. Hence, through optimum financial asset uses, conducting proper survey, asset creation, enterprise can reach to their set business objectives and outcome in more significant manner. Research & Development:It is one of most paramount department which are essential for the company as this aid in understanding the consumer demands and outlines different aspects of market environment of Marks and Spencer to perform well and best. As M&S is one 2
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of largest supermarket expanded in global market, this can shape the business strategies and frame the outcome accordingly (Mahmood and Hanafi, 2013). Henceforth, Marks and Spencer can help in creating more development in competitive business environment as this is obliged to attain different perspectives of markets and assist in managing different practices of company significantly. This made the practices crucial within distinct practices in more effective manner. TASK 3 P4 Positive and negative impact of Macro environment on Business operations There are several factors which are present on business environment and also impact on activities as well as operations of Marks and Spencer. In addition to this, there are two factors internal and external which impact on business activities but among both there is no control of management on the external factors. Both factors have some negative as well as some positive impact on operations and activities of an organisation. It affects on policies and also rules which are performed through management (Adeoye and Elegunde, 2012). In this organisation, manager developed effective or proper policies in order to reduce affect of internal and external factors. Policies play necessary role in attaining decided aims and objectives with in specific period of time. In order to determine positive or negative impact of business, management of Marks and Spencer organisation use PESTLE Analysis which are mention below as above: Political Factor:Under this, there are different policies which are developed through government of United Kingdom country. The rules and policies of each country is different from each other and before conduct business in other country, it is necessary for Marks and Spencer to know about policies of that country.Positive effects:It is helpful in doing business operations in significant way and also having the free trade policies which are able to minimize cost of sourcing. Brexit has an affect on activities of business (Bar-Isaac and Shapiro, 2013).Negative effects:If new rules will be executed then Marks and Spencer business firm will be get its necessary resources at minimum cost and it is not beneficial for business. So, from this business relations of two different countries will not be good or effective and firm can face many problems. Economical factor:In this, there are many factors which can affect on business operations like for an instance inflation, growth, deflation rates of specific country. All these 3
factors having various perspectives in each country and Marks and Spencer organisation run and operate its business operations in many countries. In addition to this, it is necessary to regarded that if an economy will be develops then its impact will be on development and sales of an organisation.It is essential that manager of Marks and Spencer to analyse all necessary alterations which are required in existing business environment (Burns and Winter, 2011).Positive effect:Positive impact of this factor is that if an inflation will be happen then flow of funds of will also be enhanced. It will be helpful in enhancing sales as well as profit level of an organisation.Negative effect:In this, an environment is changing on the regular basis so there are some complexities which faced through management ofMarks and Spencer business firm (López-Gamero, Molina-Azorín and Claver-Cortés, 2011). Social Factor:Each firm is taking effective resources from an environment which need to be return back. The tastes and preferences of consumers are changes in short period of time so there is a requirement to produce goods on the basis of demands of consumers in a significant manner. It aids in deciding all activities which are necessary to perform through it.Positive impacts:This factor is helpful in getting many opportunities to business by satisfying demands or wants of people of society in a significant way. Through this productivity of an organisation will be increased.Negative effects:Marks and Spencer organisation develops chain of goods or services which are formed destructive social trend. Technological Factor:Marks and Spencer business firm adopt and use advanced technology in business for increasing quality of goods better, reducing time and cost of operations. This firm perform or conduct its business operations through using different kinds of technologies which make business more effective. With the help of using advanced technology, firm can communicate with its consumers at market place in an effective or efficient manner (Boons and Lüdeke-Freund, 2013).Positive effects:If Marks and Spencer organisation will use advanced or new technology in its business then operation or production cost will be reduced and firm can provide its products to consumers on minimum price.Negative impact:More cost will be invest to Marks and Spencer company in context to purchase new technology as well as machineries. 4
Legal Factor:This factor consist legislations which are developed through parliament of United Kingdom country and also requirement to execute at workplace. All legal systems are helpful in protect the rights and interest of workers in an organisation. It is necessary that management of Marks and Spencer implement all necessary or effective legislations in company (Chow and et. al., 2011).Positive effects:Legal factors are helpful in protect all workers at organisation in significant manner and bring the safe zone for them. It is helpful in developing the good reputation of an organisation at market place.Negative affect:Some times, all legislations can be disrespect by management of company because they do not want to adopt and implement these legislations (Hamilton and Webster, 2015). Environmental Factor:This factor is necessary because of enhancing pollution targets, raw material scarcity, carbon footprints etc. Under this it is necessary that firm should doing its business as sustainable as well as ethical. This factor impact and also identified through surrounding environment.Positive effects:In this, eco- friendly products can develop positive impact on business as well as it activities in a significant manner. It will not harm on environment and society will appreciate operations of company. It is helpful in minimising red- tapism and from this all business operations will be carried out in a significant manner (Commander and Svejnar, 2011). Negative effects:InMarks and Spencer business firm reduce all paper work by using the internet. From this, firm can reduce its workforce by terminating some staff members. TASK 4 P5 Internal and External analysis of Marks and Spencer In intrinsic evaluation, organisation is needed to perform SWOT on the grounds of PESTEL analysis conducted by management in order to evaluate external affecting factors of Marks and Spencer. Here are elaborated version of SWOT evaluation mentioned as below: StrengthsWeaknesses Organisation has strong reputation andNumerousissuesintheexternal 5
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globalbrandrecognitionwithinthe marketplace. Companycontainuniqueselling propositionoftheirprovided commodities. It consist of effective environment of businessalongwithmesmerising infrastructure(Cronanandet.al., 2011). Enterprise has been awarded due to its quality of products and services. businessenvironmentofbusinessis facedbyM&Ssuchaspoor performance of apparel segment. It is fundamental for organisation to reducepre-taxbenefitsasithas decreased to 9.7%. In competitor comparison, services and products value are set higher. Consumer are not satiate with services and goods in context to the offered cost in comparison to other organisations. OpportunitiesThreats Throughthee-commerceandonline market, company can widen their reach andenlargeconsumernumberof organisation. Enterprisehavestrongbanking transitioning records. Slow economical recovery can lead to numerous issues. Companyconsistofstrongmarket competitors. Hence, on the grounds of presented SWOT, here is elaborated the PESTEL evaluation of Marks and Spencer which is discussed as beneath: FACTORSEXPLANATION PoliticalCompanyisperformingincontinuouslychangingpolitical environment (Dahan and et.al., 2010). Frequently modification and creation of government policies. Policies associated with tax. EconomicalThese represents the income rise among the UK people. Delivering employment opportunities to society. SocialAims over frequent altering consumer taste. Thiscreatestrongrecognitionofbrandthroughcomplying 6
guidelines. TechnologicalModificationintechnologiesarecreatingpositiveinfluenceon economy. Companyaredelivernumerouscommunicationandinformation solution. LegalThese are containing the standard policies of packaging and are utilised eco-friednly raw material as well. EnvironmentalIt is essential to aim on waste management. Programs introduction i.e. known as Plan A for maintenance of resource waste management of firm (Halbert and Ingulli, 2011.). P6 Interrelation of Strength and weakness with external Macro factors This has been noticed that organisation's business environment is creating numerous influence of practices of M&S. The company is managing their weaknesses and strength which is fundamental for administration to consider and undertake. Marks and Spencer are gaining maximum revenues of enterprise from United Kingdom which are containing more strong global presence after the Post Brexit period but there are numerous problems and issues have emerged while deploying the practices in company's business region. Such external components analysed in the above report are creating new modifications in Marks and Spencer's market condition which is leading to more money expenditure as well as accomplishing the demands at the same time (Fernando, 2011). Marks and Spencer's brand equity is very strong. Due to this, the company has been able to create large apparel recognition in the global market. Country has highest rate of economic growth and purchasing ability among individuals in the country's increasing. The extrinsic elements is assisting in Marks and Spencer in the investment presentation of organisation in minimum period of time. They are operating emphasising upper middles class income and premium clothing category which is a good for them in due more income which is directly associated with more available expenses. Marks and Spencer's revenues in this area is constantly growing and they are expanding their chain in open economies such as India, South Africa etc. The extrinsic elements are assisting organisation in creating more effective expansion plan and business strategy through the help of this (Gebauer, Paiola and Edvardsson, 2010). 7
CONCLUSION This can be affirm from the above described notion that business environment can be defined as the sum of entire intrinsic and extrinsic components which directly and indirectly affect outcome of differentundertaken procedure.. This is fundamental for each and every organisation to undertake major determinants of business to function proper activities such as partners, consumer, employees etc.Another important and more essential organisation is non- benefitsorganisationwhichisalsoknownasvoluntaryenterprises.Therearenumerous determinants on which grounds, the enterprises are segregated that also varies the structure of a firm. It is significant for each and every organisation to set their aims and objectives accordingly in regard of attaining proper business vision of enterprise. In intrinsic evaluation, organisation is needed to perform SWOT on the grounds of PESTEL analysis conducted by management in order to evaluate external affecting factors. This has been noticed that organisation's business environment is creating numerous influence of practices. Organisation are operating emphasising upper middles class income and premium clothing category which is a good for them in due more income which is directly associated with more available expenses. 8
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SWOTAnalysisofMarks&Spencer.2017.[Online].Available through:<https://businessteacher.org.uk/swot/marks-and-spencer.php>. Agarwal,GrasslandPahl,2012Aterido,Hallward-DriemeierandPagés,2011.Auzair, 2011Avramenko, 2012.Adeoye and Elegunde, 2012Bar-Isaac and Shapiro, 2013Burns and Winter, 2011.Boons and Lüdeke-Freund, 2013Chow and et. al., 2011Commander andSvejnar,2011Cronanandet.al.,2011Dahanandet.al.,2010.Fernando, 2011Gebauer, Paiola and Edvardsson, 2010.Halbert and Ingulli, 2011.Hamilton and Webster, 2015López-Gamero, Molina-Azorín and Claver-Cortés, 2011Mahmood and Hanafi, 2013. 10