Business Functional Areas

Business Functional
Areas

Table of Contents
INTRODUCTION ..........................................................................................................................3
TASK ..............................................................................................................................................3
Q.1. Give description of various functional areas that are present in the business organisation?
.....................................................................................................................................................3
Q.2. Explain the types of skills needed by workforce to be able for effective working in the
respective functional area?..........................................................................................................5
CONCLUSION ...............................................................................................................................5
REFERENCES................................................................................................................................7

INTRODUCTION
Business functional areas focus mostly on six regions as these are financing, marketing,
HR, operations, technology and development. Every business planner make concentration on
research and try to understand these areas thoroughly as relate to the business of individuals.
Each department has different activities to perform. These areas are team of workforce who
posses same expertise and skills. Functional areas are interlinked and interdependent on each
other as better integration leads to make improvement in workflow, communication and success
of the organisation. It includes various departments as the work of these units are differ from
each other in every enterprise. The company that was selected for this assignment is IOM
Electronics Ltd. It deals in serving various electronic items. It has around two hundred
employees as it is a famous regional firm based over two sites in Liverpool & Manchester. The
topics cover in this report are explanation of different functional areas that exist in the concern.
Also describe the types of skills that every employees must posses so that they can perform the
task effectively in the respective core areas (Dwyer, 2019)
TASK
Q.1. Give description of various functional areas that are present in the business
organisation?
The different functional areas where every business must need to focus on are
explain as follows:
 Customer service: The one who deals to interact with audience is the example of
customer service department. It covers activities related to follow ups, answering
inquiries, perform processing of order, addressing complaints. The respective
representatives are the first line of contact with the public for many business.
 finance accounts : Human resource is consider as the heart of the corporate and
accounting and finance can be considered their lifeblood. As all the money tractions are
handle by this department. Thus it is not possible for the firm to run their business
without cash even the organisation starts the business without any capital. Making
records of transaction related to cash inflow and outflows. Talented managers of this
department is responsible to prepare Payroll and making sure that workforce are paid
appropriate salary & wages on time. Preparing as well reporting of financial statement is