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Business Health Check Report

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Added on  2019-12-03

Business Health Check Report

   Added on 2019-12-03

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BUSINESS HEALTH CHECK
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TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Shearing's history with their short and long term objectives.................................................11.2 Investigating the external influences on the organizations....................................................2PESTLE analysis:........................................................................................................................2PORTERS 5 forces......................................................................................................................31.3 Possible options for improvement to the company using Ansoff's matrix............................4TASK 2............................................................................................................................................52.1 Review of the effectiveness of the company.........................................................................52.2 A plan for the company's future development.......................................................................6TASK 3............................................................................................................................................73.1 Evaluating the skills and efficiencies of the employees........................................................73.2 The improvement needed to improve the identified skills and efficiency of theorganization.................................................................................................................................8CONCLUSION................................................................................................................................9REFRENCES.................................................................................................................................10
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INTRODUCTIONBusiness health check refers to the assessment of all the aspects of the business in orderto improve the profitability. The assessment is done on the quantitative and qualitative basis byusing various tools such as the SWOT, PESTLE or Ansoff's matrix. The current position isrealized by looking into the physical resources, financial resources and human resources toidentify the growth potential. Further, by analyzing the factors that hinders the growth of theorganization certain methods are adopted to remove them (Hawn, 2009). This report criticallyassesses the functioning and operations of the travel and tourism company Shearing's Holidays.This report reviews the working of the organization by assessing its current position and theshort term and long term objectives. By investigating the internal and external influences theplan is prepared to develop the skills of management and staff. The effectiveness of the workingand functioning of the organization is checked then the report also elucidates the possible optionsfor the improvement (Saaty and Vargas, 2013). At last the final evaluation is done and themeasures to improve the existing abilities.TASK 11.1 Shearing's history with their short and long term objectivesThe UK's leading holiday tour operator is recognized for its inevitable and the premiumcustomer service with the experience of over the 100 years. Shearing holidays are providing thethoughtful and personalized service to the customers traveling to 170 destinations. It provides thebest comfort and optimum privileges to the patrons (Kudo and et.al, 2004). Britain is enrichedwith the number of fascinating places; Shearing's Holidays facilitate the travelers to explorethese places by giving them varied choices of the Air Holidays, river cruises, escorted tours,seasonal holidays, international festival events like Christmas New year celebrations, bayinclusive breaks, Battlefield tours and many more. Along with these the group is known fororganizing the best themed and weekend breaks holidays in UK. Best known for its coach basedtours Shearing was established in 1921 (Baral, 2005). Mergers and acquisitions has enhanced thecustomer service and made it best in the business. With unrivaled customer loyalty and enviablereputation for quality and reliability has made it won many recognizable awards over the Globe.It is crowned as the Best coach operator, rail, road and sea operator in Global travel awardsconsecutively for four years. Shearings Holidays has the vision to give their travelers the1
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experience of best holidays with memories (Saunders and et.al, 2011). For the purpose the grouphas set certain short term and long term objectives to achieve the goals.Long Term ObjectivesTo become the world's leading premium Holidays and tour operator in all the modes air,road and water.To give the travelers the experience of exciting holidays with the mix of activities,exploring history and culture, wildlife and sightseeing with the range of dedicated toursthat suits the patrons best (Cromer and et.al, 2004).To become the destination specialists: By giving the experience of epic journey to thepatrons to discover the scenic beauty of Britain with the wide range itineraries.To enhance the stream of travelers by establishing the prominent position at theprestigious destinations globally.To be recognized as the premium service provider in the business of Holidays and touroperators across the Globe.Short term objectiveAppoint the highly trained and experienced tour leaders to provide the memorableexperience to the patrons (Saaty and Vargas, 2013).To improve the journey comfort at every step by providing the warm service, convenientlocation and memorable enjoyment.In order to showcase the services provided by the group, improve the promotional contenton the virtual platform.Providing the better financial services to the travelers in the form of the travel ticketing,tour insurances, currency facilities and other related (Shearing Holidays, 2015).To establish the prominent position in the hub of tourism and traveler London within thespan of 6 months.To increase the tie-ups and linkages with the suppliers around the globe to offer the betterservices. As this relationship constructs improve the technology and the service standardswith the inculcation of innovation.To bring the increment of 2 % in the market share in the travel and tourism sector in timeduration of 1 year.2
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