Business Information Systems and Processes Assignment 1

This article discusses the business process for PCP’s pump and its rental management software. It includes diagrams of the context, physical data flow, annotated table of entities and activities, level 0 logical DFD, and BPMN. The article also covers the characteristics of quality information and BIS system utilization. Finally, it provides steps to improve BIS.

FIT2090 Business
Information Systems and
Processes Assignment 1

TABLE OF CONTENTS
MAIN BODY..................................................................................................................................3
Context Diagram..........................................................................................................................3
Physical Data Flow Diagram.......................................................................................................4
Annotated table of entities and activities.....................................................................................4
Level 0 logical DFD....................................................................................................................5
fafa...............................................................................................................................................5
BPMN Diagram...........................................................................................................................6
Overall presentation.....................................................................................................................6
Discussion on DFD and BPMN...................................................................................................7
Based on above-mentioned scenario...............................................................................................7
a) Characteristics of quality information.....................................................................................7
b) BIS system Utilization.............................................................................................................8
PCP’s CEO believes on improving BIS..........................................................................................8
a) Identification and discussion on current BIS...........................................................................8
b) Improving BIS.........................................................................................................................8
REFERENCES..............................................................................................................................10

MAIN BODY
Context Diagram
PCP Company
Categories of
Pump
Arms
Legs
Pants
PCP Pump Delivery
Hospital/Medical
Centre
Patients Residence
Rental
Management
System
Product
information
Client Details
Clients Orders
Requirements
Delivery and
Collection
information

Physical Data Flow Diagram
Annotated table of entities and activities
PCP Parameters Value
Displacement, bbl/day/rpm 0.315
Pressure rating, psia 1450
Major Diameter, inches 1.638
Minor Diameter, inches 1.386
OD, inches 2.993
Length, feet 12.80
Rod Size, inches 7/8
Design Parameters Value
Minimum Required pump displacement 0.202
Round per minute 190.5
Flow rate, bbl/day 60
Net lift in the term of pressure, psia 1157
Rod-string axial load, lb 11242
Total pump torque, ld.ft 60.2
Total stress of the rods, psia 20977
Communicat
ion with
Client
through
PCP's clerk
Verification
of Patient
Unique
Number into
System
Addition of
Data into the
system (if
new cleint)
Retriving
information
regarding
pump
type/size
needed,
delivery
details, etc.
Lodging of
order
System
generates
reference
number
Liaison
officer
verified
order details
Order
delivery
tracking
through
deliver-
collect
tracking
system
Collection
process after
use of
compression
pump
Invoicing
client

Required prime-mover power output, hp 2.18
Sucker rod pump unit type Conventional
Plunger size, inches 1 ½
Rod size inches 7/8
Polished rod stroke length, inches 85.52
Pumping speed. spm 9.6
Maximum polished rod load, Lbs 12830
Maximum stress on polished rod, psia 16335
Net lift, ft 1516
Flow rate, bbl/day 150
Required prime mover power, hp 8.7
Level 0 logical DFD
fafa
Paul’s
Compression
Pump (PCP)
RENTAL
MANAGEMENT
SYSTEM
CLIENT
HOSPITAL/MEDIC
AL CENTRE OR
PATIENTS
RESIDENCE
Supply of PCP
pump
Order details
Client/pump
information
Delivery of PCP
pump
DELIVER-
COLLECT
TRACKING
SYSTEM
PCP'S CLERK LIAISON OFFICERCollection of
pump
Information of
delivery
Delivery statusEnters PUN into
system

BPMN Diagram
Overall presentation
The business process for PCP’s pump has been a simple rental management software that
helps in managing bookings, inquiries, availability and more all from a single available platform.
This requires to provide innovative solutions for the compression pump business.
The completeness of this process includes the role of PCP clerk, Liaison officer and the
Delivery collection tracking system. These are the main part of the operations of the business
process that allows the business to regulate the business model and process Alsawi & et.al.,
(2018, August). It is said to important for the management of the delivery and collection of the
data and information.
From the above diagrams the process of the business has been explained and examined.
The correctness of this is going to include the operations that are going to help in gathering of
PCP PUMP
COMPANY
RENTAL
MANAGEMENT
SYSTEM
DELIVER-
COLLECT
TRACKING
SYSTEM
PCP'S CLERK
Verification process
LIAISON
OFFICER Delivery
& Collection of
pump
CLIENT
HOSPITAL/MEDI
CAL CENTRE
OR
PATIENTS
INVOICING

information and effectiveness of the growth. Certain assumption that are made is that the
business has non disrupting operations that are going to business process.
Discussion on DFD and BPMN
DFD:
This Level 0 DFD diagram shows that the Paul’s Compression Pump company has the
business of supply PCP pump which are compression pump. For this business its utilizes a
simple rental management system. This rental management system the supply of PCP pump is
give and the order details are received by the PCP Liu & Liu (2021, April). The rental
management system is said to be responsible for delivery of the PCP pump after collecting the
information of the pump that is required by the client. The clients of this organization are
hospitals, medical centre or direct patients.
PCP’s clerk is the person that starts the delivery system through entering the PUN into
the system. It also helps in the information delivery and collects the data through the tracking
system. The delivery collect tracking system provides the delivery status to the Liaison officer
that after the use of the pump collects it from the client and sends it back to the delivery tracking
system.
BPMN:
This diagram shows how the PCP pump company is dependent of the Rental
management system. The rental management system is responsible for gathering information
regarding the delivery status and other factors that are going to contribute towards the success of
the organization. This rental management system is show to be dependent on the deliver-collect
tracking system for reaching the clients and making delivery. It also helps the PCP clerks in the
verification process with the help of QR code that provide details regarding its status such as,
good to deliver, delivered, collected, sanitised, stored, damaged, etc. Ali, Salinas & Cui (2018,
August). Liaison officer on the other hand is responsible for communicating with the client for
delivery, collection and invoicing of the compression pump.
Based on above-mentioned scenario
a) Characteristics of quality information
Following are the five quality information characteristics and its importance to the scenarios are,
 Accuracy – It is important for the business because it helps the business deliver the
require pump to the client.

 Completeness – Inappropriate information can lead to issue in quality that could be
hazardous for the client.
 Reliability – Being reliable on the different systems, clerks and officers is very important
for this PCP company.
 Relevance – Relevancy is something that is essential for the management of the
operations and its integrity.
 Timeliness – The delivery of such products needs to be done in the given time frame.
b) BIS system Utilization
BIS system is e business information system provides insight into the direct and patient
specific effects on the business. It helps the clinicians determine and administer the best
treatment for the patient. This can be used by PCP for meeting the individual needs of each
patient that requires the compression pump Skoczylas (2022, August). It can help the business in
the future monetary system that is going to be more relevant and efficient.
PCP’s CEO believes on improving BIS
a) Identification and discussion on current BIS
The current BIS of PCP includes following aspects that are important to the it,
Hardware:
The hardware of this system includes the servers that contains the software regarding the
different systems used by this business.
Software:
Software for PCP is regarding the rental management system and deliver-collect tracking
system.
Data:
In this scenario the data is regarding the client pump information, delivery information
and payment information.
Procedures (Design, Development, and Documentation):
The procedure is the way in which all these systems, software and units operate for the
business of PCP as shown in the diagrams.
People:
Most important people for this process is the Liaison officer and PCP’s clerk.

b) Improving BIS
In order to improve the BIS the following steps can be used,
 Development of a technology usage agreement for the staff that would include the
compliance issues for inappropriate web surfing and data management.
 Creation of a comprehensive technology plan is going to help in systematic replacement
of the old rental management system.
 Collaboration with ISP for increased bandwidth that makes multitasking easier.
 Consultation with other firms that can help with easy installation and providing easy
management of process.
 Utilization of free software for technology budgeting and upgrading machines faster.
 Scheduling of periodic maintenance for improving the existing software’s.

REFERENCES
Books and Journals
Alsawi, K. & et.al., (2018, August). Challenging Sand Producer Well Handling with PCP in
Eastern Desert, Egypt. In SPE Artificial Lift Conference and Exhibition-Americas.
OnePetro.
Ali, M., Salinas, V., & Cui, S. (2018, August). Production Optimization for Progressive Cavity
Pumps by Interconnecting a Steady-State Flow Simulator and a Black Oil Reservoir
Model through Integrated Asset Management Software. In SPE Artificial Lift
Conference and Exhibition-Americas. OnePetro.
Liu, H., & Liu, F. (2021, April). Design and implementation of embedded design-based PCP
water injection system. In 2021 6th International Conference on Intelligent Computing
and Signal Processing (ICSP) (pp. 1196-1199). IEEE.
Skoczylas, P. (2022, August). Update of Field Experience with Hydraulically Regulated
Progressing Cavity Pumps. In SPE Artificial Lift Conference and Exhibition-Americas.
OnePetro.