This document discusses the challenges of re-engineering paper-based systems and the benefits of digitizing processes. It also explores document management systems and their role in reducing paper usage. The case studies of Liverpool Direct and The Hyde Group highlight the successful implementation of digital workflows.
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Running head: BUSINESS INFORMATION SYSTEMS BUSINESS INFORMATION SYSTEMS Name of the Student Name of the Organization Author Note
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1 BUSINESS INFORMATION SYSTEMS Answer to Question 1 It has been well known that one of the huge challenges whenever a specific system based upon paper is re-engineered is the minimization of the disruption. It is also to be remembered that there are some interruption as well which has been inevitable. It is particularly all of those systems where no one will be able to run various things in a parallel way. All the systems have been totally turned off for a period of six weeks and several buildings have been closed totally involving all the 15 post rooms. One specific post room has been retained for scanning all the different correspondence which have been incoming. Stripping away all the various older ways of performing or working is considered to be very much essential for the various benefits of the project. All the procedures are to be well known and then there will be a challenge against them for making all of them very much efficient. Stripping away all the different older working ways is essential paper has been holding up everything of the Liverpool Direct where 20000 pieces of mail have been arriving each week at the specific benefit office. The mails have been stamped and then totally filtered through various teams based upon what will be the actual information that it will be holding till it reaches a file. Then it is sent to a number of people for an assessment which will be done manually. There is also a great delay in the paperwork which has been occurred by the bottlenecks and several files are buried upon the desks whenever they have been required the most. Before the digitalization of the procedure of the recruitment, several candidates will have been receiving a pack of information as well as the form of application within the post. They fill in and then finally returned the specific form and all the various copies have been sent to that of the manager of recruitment. Then that manager of the recruitment will be filling out several forms continuing the interview and then finally return back them to all the various human resources which will then be sending a particular letter of decision to that of the candidate. It is really very much important to totally rid the office of papers. This will be definitely reducing the average waiting time or rather several significant delays. Hence, it can be well said here that removing away all the several older ways of working is really very much important and this will be greatly beneficial for Liverpool Direct. Answer to Question 2 A document management system is particularly a kind of system which has been based upon some computer programs while managing various digital documents [1]. It is basically utilised for tracking, managing as well as storing several documents and thereby
2 BUSINESS INFORMATION SYSTEMS paper will be reduced to a great extent. Most of them possess with the capability of keeping a specific record of several versions which have been both created as well as modified by several users. It is basically observed to be a component of the systems of ECM or Enterprise Content Management. It is greatly related to the management of digital asset, imaging of document and recording of various systems of management [2]. The Scansoft’s Paper Port Office is such an example of the commercial management software of the documents. It is specially utilised for particularly working with all the various documents which have been scanned. Based upon the specific version, the Scansoft’s paper Port Office can specifically utilise the optical recognition of the character which will be built in for the creation of various files in the PDF which will be searchable [3]. The particular text within such files is actually indexed and can be easily searched for with proper software like that of the Windows Search of Microsoft. All the various older versions of the Paper Port are known to be well utilising the OmniPage of Nuance for providing such a kind of function. It will be providing various tools of the editing of image for all of such files [5]. This PaperPort is actually capable of allowing various documents for being separated into various individual pages and then finally again assembled properly into fully new files of PDF [6]. It has been seen that PaperPort will be creating several files in the particular file format of .MAX but all the later versions will be actually utilising PDF. PaperPort is capable of supporting Windows and a program which will be open-sourced known as Paperman will be actually providing the basic kind of specific functionality for the Linux. Answer to Question 3 There rises a question that “How much paper will such projects will be really getting rid of?”. It has been noticed that none of such organizations have been paperless yet. The Liverpool Direct has actually greatly achieved the huge success by stripping nearly about 70% of the papers. Even though a total office which will be paperless may not at all be plausible and removing even this amount of paper out of the entire system can possess a number of various positive effects [7]. This specific company has been reluctant of getting rid of all the various tenancy agreements which have been based upon paper and will be keeping all of them stored in the specific off-site locations for a number of various purposes which will be legal [8]. In the reality, the office which will be totally paperless may considered to be much far off as the newsagent which will be paperless, but all the various organizations can be going ahead a much longer way towards the reduction of whatever they will be utilising and increment the working efficiency along the specific way [9].
3 BUSINESS INFORMATION SYSTEMS Answer to Question 4 The Hyde Group has been observed to be totally computerising the procedure of recruitment by stripping off a number of various paper sheets a full year out of the specific system. Just before the process of recruitment has been digitised, all the various workings have seen observed to be done manually. The management of workflow which has been observed in this case have greatly digitised all the several processes of the organization [10]. All the various details have been observed to be upon the website. There is the presence of the online form of application which has been logged within a database and then sent to the manager of the recruitment who will then be forwarding it electronically to that of the panel of interview. Once, it has been observed that the decision has been well reported to all the various resources of the human, the candidate will be finally receiving an e-mail. The application of the recruitment is actually built upon a kind of database from that of the Northgate HR which has been bought in by the company in the year 2001 for the basic purpose being the management of some information of human resources. Then ePeople have been finally purchased which is basically a human resources form of application from that of the Northgate which will be actually enabling the company in providing a kind of front end of the self-service to that of the database. All the various developers have built a number of various rules of the workflow into the specific kind of system which will be actually coordinatingallsuchcommunicationsbyanelectronicway.Theapplicationsofthe recruitment is known to be joining all the expense claims which will be totally paperless that will be already deployed. The specific kind of system which is electronic is capable of handling all of the various communications in a digital way and therefore all the staffs are known to be entering all of their claims of expense directly within the computer. The group of Hyde has actually refined the processes of the expense by directly making it entirely possible in the system for requesting that some other person will be signing a kind of document if there is the absence of the manager’s initial choice. It has been observed that both the projects of Hyde as well as the Liverpool Direct possess a kind of similar challenge in directly getting all the people to alter in such a way they are actually working. It has been found that all the various documents which have been signed electronically are very much counterintuitive for a number of staffs. Sometimes, it even happens that people become very much nervous by introducing a number of efficiencies as they will be observing it as a threat to the job.
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4 BUSINESS INFORMATION SYSTEMS References [1] S. Natarajan.Cloud and HTML based fax and document management system. U.S. Patent 8,699,073, 2014. [2] D. Massand, Litera Corp.System and method for synchronizing bi-directional document management. U.S. Patent 9,348,802, 2016. [3] H. Asili and O.O., Tanriover. Comparison of document management systems by meta modelling and workforce centric tuning measures.arXiv preprint arXiv:1403.3131, 2014. [4] E. Krivopaltsev, InnoPath Software Inc.Workflow-based user interface system for mobile devices management. U.S. Patent 8,863,107, 2015. [5] J. Geisler, S. Thomas, J. Pecorari, A.J. Hertzman, D.H. Gold, J.J. Schmidt, B.M. Connelly, C. Lofty, S.K. Tanneru, N. Myaka and K. C. Miller.System and method for workflow management. U.S. Patent Application 14/861,270, 2016. [6]J.F.Chang.Businessprocessmanagementsystems:strategyandimplementation. Auerbach Publications, 2016. [7] K. Lim NEXTLABS Inc.Enforcing document control in an information management system. U.S. Patent 8,627,490, 2014. [8] N.A. Eisner, K. Gillett, H. Khurana, A.P. Sethuramalingam, P. Cadabam, L. Wang, S. Kala, S.J. Oakley, and N.N Santhanam, Amazon Technologies Inc.Document management and collaboration system. U.S. Patent Application 14/077,204, 2015. [9] J. Li, Hnatow, T. Meier and S.P. Deloge Hand Held Products Inc.System and method for document processing. U.S. Patent 9,530,040, 2016.
5 BUSINESS INFORMATION SYSTEMS [10] G. Jakobson, Zebedo.Collaborative web browsing system having document object model element interaction detection. U.S. Patent 8,769,017, 2014.