Business Information Technology Systems : Assignment
Added on 2020-10-05
13 Pages3506 Words357 Views
Business InformationTechnology Systems:The value of effectiveIT systems
INTRODUCTION...........................................................................................................................2TASK 1............................................................................................................................................21.1 Use of IT systems with different functions of an organization.............................................21.2 Contribution of IT system in achievement of organizational objectives..............................4TASK 2............................................................................................................................................5Different ways IT system store and process data for knowledge management, customerrelationship, data and communication.........................................................................................5TASK 3............................................................................................................................................6Usage of IT systems for supporting value-added change for improving business operations....6TASK 4............................................................................................................................................8IT system solutions for organizational scenarios which cover range of business issues............8CONCLUSION................................................................................................................................8REFERENCES..............................................................................................................................10
INTRODUCTIONInformation technology is the use of computers for storing, retrieving, transmitting andmanipulating necessary data and organizational facts or figures. Main objective is to facilitatecorporate world with advanced technology for running their business operations in order toaccomplish various activities in a minimum time period (Zott, Amitand Massa, 2011). Prosyn isan IT support organization situated in London for helping small organizations in order to getmost from Information technology. IT services of this enterprise include various things such as;support in areas of cloud computing, IT security, GPDR, network setup, backup and disasterrecovery. Therefore, main objective of this assignment is to educate the clients about thebenefits of IT system in business operations. JS supermarket is a client of Prosyn on whichwhole assignment is going revolve for understanding effectiveness of information technology.Thus, use of IT system in various functions of an enterprise and its contribution in attainment ofset goals is discussed in the report. Furthermore, effectiveness of information technology whileresolving business issues is also outlined in the assignment. Hence, overall project is surroundedwith working and use of information technology at workplace by showing various scenarios. TASK 11.1 Use of IT systems with different functions of an organization Information technology helps in transferring the way of performing JS Supermarket andits operations system by interacting with its stakeholders which includes several members suchas; employees, suppliers, customers and investors. Basically, IT system help JS Supermarket inmanaging their day to day business operations, controlled various costs and support small firmsto compete with large and developed enterprise in competitive environment. Prosyn consultancyfirm plays a very crucial role in suggesting small firms and other clients about the benefits ofinformation technology (Yeohand Koronios, 2010). In fact, this system support an entity inperforming their various organizational functions which is discussed as follows- Communication- Initial use of IT system is that it helps members of entity whileinteracting across distinct regions with high speed communication system. E-mail,teleconferencing and internet calling permits employees to stay in connectivity with their longdistance colleagues as well as customers around the world. For example; employees of JSSupermarket England can easily conduct their designing meetings with their US partners or3
colleagues by using video-conferencing. Along with this, staff members of an organization caneasily perform their official job role from home and log into by the use of company services.Moreover, managers who are travelling can also respond towards their staff members orcustomers through e-mail services by downloading the document with their mobile technologies.Apart from this, one of the most beneficial thing of IT system which is suggested by Prosyn totheir clients is that; company can also exchange their information and necessary facts or figuresby using social media with their customers. As a result, this will help an enterprise in seeking theattention of domestic as well as foreign users (Willcocks, 2013). Data Management- It’s a key function of IT system which helps managerial function ofJS Supermarket while keeping the record safe and confidential. Thus, with the advancement oftechnology managers of an organization can easily manage store their necessary data such as;details of employees, salary slip, attendance, inventory records, financial documents and manymore. For example; by the use of excel application of computer technology, an organization caneasily maintained their financial records and calculate accurate amount of company profit or loss.Marketing- IT system is mainly central to the promotional system of marketing. Itincludes several things such as; designing advertising copy on powerful graphics computers,setting adds on internet sources and processing online orders with the use of e-commerce site. Infact, small firms can use internet search engines for identifying consumer purchasing trends anddetermine profitable marketing opportunities. Along with this, software systems also permit JSSupermarket for tracking the visits on their professional websites. Process improvement- Prosyn suggest their training members of JS Supermarket that ITalso aids in enhancing manufacturing process by attaining a cost savings target. For instance;small firms is using paperless interaction process at workplace for saving the printing andduplication expenses and attained reliable data transfer. In fact, IT system supports in makinghuman resource processes more effective. Moreover, Virtual collaboration aids on expensivetravel expenses and enhance productivity because staff members don’t have to spend hours ordays at airport terminals (Laudonand Laudon, 2015). Resource planning of organization- By the use of software system, JS Supermarket caneasily connect various functions of an organization that includes; sales, manufacturing, humanresource and finance. For large association, these system is very much expensive and installationprocess consume number of days or months which resultant into disrupt of business operations.4
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