Impact of IT Systems in Business | Desklib

Business information
technology system

Table of Contents
Contents
INTRODUCTION...........................................................................................................................1
The impact of IT systems and their contribution to solving business problems....................1
Analyse the use of IT systems within different functions of an organisation........................2
An introduction to your chosen organization.........................................................................3
Describe and explain their manual processes you intend to transform..................................4
Describe and explain in detail the different ways IT systems store and process data............4
Knowledge management of IT system...................................................................................5
Describe how your proposed system helps in customer relationship management...............6
Describe how would you suggest the techniques you would adopt to do data management. 6
Communication management of IT system............................................................................6
Evaluate how IT systems can be used to support value-added change for improving business
operations, performance and sustainability within your chosen organisation........................7
Recommendation....................................................................................................................8
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
Business information technology is a system that provides the adequate understanding of
the computers and technologies that is used within the business as the qualitative modelling
technique in order to make effective managerial decision and business problems as well. The
information technology related to the software and hardware application that is used to operate
and control the different functions as the storage of the different information about the products
and services in order to manage the stock database (Cotton, 2018). It has been also get used to
make the beneficial calculations and to make balance in the profit and loss statements. This
report is based on the RM plc as it is the British organisation and works with information
technology and provides services to the instructive association and the foundation. There are
around 1900 numbers of employee and generate the revenue of £221 million and having the
headquartered in Milton park near Didcot Oxfordshire. This report includes the different impact
of the IT systems and its contribution in business, analysis of It system within different function
of business, introduction of organisation, manual process, different way to store and process
data, knowledge management, technique adopt to do data management, communication
management, IT system used to support value added change to improve business operation,
performance and sustainability.
MAIN BODY
The impact of IT systems and their contribution to solving business problems.
The digital technology is been the used to solve the different aspects and also helped the
business to perform all the different function with more easiness and in fastest time interval.
Information technology provides a lot of benefits when the human power is not enough and some
of the business problem will get solved as from IT system that are as defined below as:
Faster task completion: IT system brings the drastic change in the business and helps to
enhance the productivity and also allows completing the task with more accuracy and in lesser
period of time. For example the development of spreadsheet on Microsoft Excel and with that the
tracking of sales and profit, payroll analysis is easier. With the help of this the storing,
compiling, sorting of different data in systematic manner (Aasheim, 2019). In this RM plc have
manages the work with websites, apps etc.
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Content discovery: The information technology services are being also used to explore the
content and its creation as well. RM plc manages the large number of employees that all are
having huge knowledge and having a lot of resources as well. Thus to maintain the healthy
relationship is more important and that helps the company to make continuous success. The
evolution of the social platforms, sales force desk and many others by which the appeal of
customer will get changed and the IT usages will reduces the gap in between the company and
the consumer (Long, 2018).
Lower administration cost: It is the process that is usually more costly and difficult to
get manage as well and has an enormous impact too. As to fill the paper formalities, contracts,
managing of invoices are more time consuming activity but with IT system is become
automated. With this the RM plc must get manage all the record for the longer period of time and
get better relativity in the future.
Improved customer targeting: It is more important for the businesses to make better
relationship with the customer and for that they have perform advertising and the marketing
strategy within the company. The management of data in software is more needed as it is the
most appropriate innovation for the business. RM plc target the education centres and in that
includes school, colleges, universities, educational agencies and the government education
department thus they get maintain listing and with that develop different software as per their
need and demand.
Analyse the use of IT systems within different functions of an organisation.
The IT system will get more useful for the business and with that more benefits will get
developed and in this the capacity will get exploit. The IT will be more supportive and helps to
get process the diverse data of RM plc to manage the different operation with more efficiency.
The IT system is more useful and within the several function of the RM plc and generate more
accuracy and that is as defined below as:
Business Communication Systems: It is most effective part of the management and with
this the distribution and the gathering of the information will make the overall process more
rapid and triumphant (Konstantinidis, 2018). In that the RM plc will make more effective and the
quick results in while using the communication technique and with that the data will get stored
and they further share that with the employee and the other customers as well. In this system the
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