Monet Resorts Business Report

Monet Resorts
Table of Contents
Introduction.................................................................................................................... 3
List of Management Decisions............................................................................................ 3
List of Assumptions.......................................................................................................... 3
Information System (IS) and Information Technology (IT)..........................................................4
Issues covered in the Category of Information System (IS)......................................................4
Issues covered in the Category of Information Technology (IT)................................................5
Ways to Attract New Customers.......................................................................................... 6
Exploration of New Business Opportunities............................................................................ 7
Conclusion..................................................................................................................... 8
References..................................................................................................................... 9
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Monet Resorts
Introduction
The business units and organizations have adapted to the idea of globalization, advancement and
digital innovation. These units are exploring new methods and mechanisms through which they
may serve their purpose of meeting the customer needs with maximum profits and revenues. On
the lines of the same idea, five holiday resorts have agreed upon the concept of a shared business
unit by collaborating with each other. These resorts have decided to execute the business
operations through a single entity which will be called Monet. The online presence of the
collaboration will be marked by a website and a mobile app and these two platforms will be used
for the execution of all the front end and back end activities for Monet.
List of Management Decisions
 A loyalty programme termed as MonetLoyalty will be designed to attain maximum
customer satisfaction and to maintain their engagement with the business organization
(Orlitzky, 2015).
 Interactive tools in the form of responsive web site and interactive mobile application
will be designed to maximize the user interaction and maintenance of transparency with
the users.
 Business integration of all the operations and activities at the front end and at the back
end will be made possible through the use and the implementation of an ERP solution.
 The customers will have the ability to manage their accounts themselves using a high-
level Web 4.0 medium which would also allow the customers to manage their details
(McBurney, 2015).
List of Assumptions
 The various terms of services that will be carried out jointly by the holiday resorts have
been planned, analyzed and finalized in advance and a legal contract has also been
prepared and signed by all the five parties.
 The functional aspects and the system qualities of the web site and the mobile application
will be the same (Popp, 2017).
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