The report discusses the role of business intelligence in decision making process and how it helps in achieving competitive advantages. It includes theories and frameworks that can help in gaining competitive advantages by using business intelligence. The report is based on DCSL Guide Smiths, a software development company.
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BUSINESS INTELLIGENCE BIG DATA REPORT
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EXECUTIVE SUMMARY Business intelligence is concerned with procedural and technical infrastructure utilization for collecting, analyzing and managing data for accomplishing objective of company in effective manner.The current report is based on DCSL Guide Smiths that operates in software development industry.Present report has involved role of business intelligence that provides different benefits like increased accuracy, effective planning, etc.
TABLE OF CONTENT INTRODUCTION...........................................................................................................................1 MAIN BODY..................................................................................................................................1 Explaining role of Business intelligence in decision making process......................................1 Explaining theories & framework that can help in achieving competitive advantages by using business intelligence.......................................................................................................3 CONCLUSION................................................................................................................................6 REFERENCES................................................................................................................................7
INTRODUCTION Business Intelligence (BI) is associated with procedure and technical infrastructure that helps organization to collect, storing and analyzing data obtained in turn effectual decision- making can be done. In the current era, competition has increase thatforcesorganization to face competition prevailing at peak level. Business intelligence is one of the crucial technique that assist in reducing complexity to achieve objectives in effective manner. The current report is based on DCSL Guide Smiths which is one of the software development company(DCSL Guide Smiths, 2021).Present report is will emphasis on role & techniques of business intelligence that help in decision-making process along with examples.Current report will analyze how organization achieves competitive advantages by using BI. It will include related theories and framework& examples for analyzing competitive advantages. MAIN BODY Explaining role of Business intelligence in decision making process BI is one of the trending concept that is highly taken into consideration by organization so that ability to gather data, store andanalyses can be derived.DCSL Guide Smiths is one of the successful organization that pay attention on developing effectual BI practices in turn greater productivity can be achieved(Liang and Liu, 2018). The specified business is specialized in developing software in order to give bespoke solutions for across all industry. Business intelligence play different kinds of role that help organization to get proper information in turn strategic decision can be formulated. Better planning and analysiscan be done effectively with help of implementing business intelligence. There are various kinds of strategy that can be used by DCSL Guide Smiths in order to have significant understanding of relevant factors crucial to provide bespoke solutions. 1
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BI contribute in effective & pace up planning, reporting & analyzing data so that relevant solutions can be formulated to meet objective of business.For example — BI allows company store information regarding each aspect so that suitable course of action can be built by DCSL Guide Smiths to get positive impact on its processing. Increasedaccuracyisoneofthecrucialbenefitthatcanbederivedbyspecified organization to through implementing business intelligence technique like process analysis, performance bench marking, data mining and descriptive evaluation. With help of these methods DCSL Guide Smiths can become able to cover all relevant & accurate information in turn taking crucial decision can be done by firm (Richards and et,al., 2019). These as well can aid the business to accomplish different form of features like identifyingmethodto incline profitability, customerbehavior,comparingdatawithcompetitors,trackingperformance,optimizing operations, predicting success, spot market trend, discovering issues, etc. DCSL Guide Smiths can effectively identify market trend to ensure that proper quality & relevant feature includes to optimize operations, tracking performance in turn higher ability to overcome lacking areas can become possible. Forecasting of salescan be exerted by DCSL Guide Smiths as business intelligence technique contribute in including comprehensive platforms, embedded software application, location intelligence, data visualization so that taking decision can become possible in effective manner (Ain and et.al., 2019). In addition to this, it makes possible to achieve higher level of customers’ satisfactionin turn higher sales with maintaining standard quality in products & services can be derived. For essence- BI provides wide variety of tools & techniques for having relevant, reliable and significant information in respect to gain financial, operational, etc. efficiency. It provides efficiency in turn become possible for to give quality based service .This allows firm to be in position to recognize relevant factors that can contribute in achieving objectives through making decision on the basis of gathered data. With implementation of BI system in organization, optimum utilization of benefits through settingappropriate pricing & offercan become possible. For instance- DCSL Guide Smiths can pay attention on ensuring that development of software that is capable of meeting needs of clients.This can make company to obtain higher satisfaction in both qualitative and quantitative term so that greater outcomes can be achieve to lea in industry.It as well benefit the organization to evaluate which pricing strategy would be suitable to gain improved revenue. 2
On the basis of this, it can be identified that business intelligence helps in providing above-mentioned information that contribute in taking decision so that strategic management can be planned to attract customers. It is essential for the organization to pay attention on developing BI based data so that relevant & reliable information for decision-making.In additiontothis,speed&competitiveedge,sociability,multiutilization,collaboration, visualization, connection, etc. benefits can be achieved.In each department like sales, marketing, finance, operation, etc.BI plays significant role in inclining effectiveness and efficiency so that proper decision can be formulated. Explaining theories & framework that can help in achieving competitive advantages by using business intelligence There are various kinds benefits that can be achieved by DCSL Guide Smiths by using business intelligence. There are few types of business intelligence modelwhichincludes free, open source, on demand, legacy, dynamic, web based commercial BI solution (Božič and Dimovski, 2019). Each model has its own advantages that help organization to accomplish business goals.There are variety of ways in which BI can be used by DCSL Guide Smiths so that competitive advantages can be derived. 3
The above mentioned way can be sued by firm for assessing cost, sales, etc that give pictorial view and helps in gaining ability to increase profitability. BI value chain analysis is one of the framework that helps in gaining several components inordertoprovidecompetitiveadvantagesfororganization.Businessintelligenceisa systematicapproachthatiswidelytakenintopracticethatgiveshigherproductivity& efficiency.It includes series of activities which benefit DCSL Guide Smiths to create and build value. The stages and values of this particular model helps in supporting decision-making process so that attaining goal of higher productivity from employees can become possible (Niu and et.al., 2021). Business intelligencevalue chain includesbusinessanalytic,enterprise reporting and performance management. With help of this, relevant, reliable, etc kind of information regarding several distinct factors become possible.Based on this employing specific information system, achieving relevant and crucial insights to increasing productivity to develop relevant and significant type of software of customer to gain higher satisfaction. Free BI offers high value to organization as it is easy to connect, less maintenance expenses, boost performance, etc. such tangible benefits which can help organization to get stronger position in sector (Torres, Sidorova and Jones, 2018).There ismuch emphasis should 4
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be providedon having capabilitiesfromemployees so that reporting & analyzing datacan become possible.It can aid firm to obtain reliable, efficient, creative skills, etc. so that DCSL Guide Smiths may gain competitive advantages of visualizing and utilizing different way of working so that higher productivity can be derived. Developing web based BI so that greater informationthat can enable enterprise to having specializedfeatures which provides number of customized options.With help of this framework of BI, DCSL Guide Smiths can properly utilize model for gaining competitive advantages.Themainreasonbehindapplyingthisistoaccomplishdifferentkindsof advantages such as easy to start, use, powerful and interactive, completing & modular and good value adding to organization. On the basis of this, it can be identified that there are various competitive factors which can be achieved by firm from it.Moreover, one of the major aspect that can aid in gaining larger efficiency and productivity is its simple feature for use. For example- DCSL Guide Smiths is software development a company that highly focus on gaining significant suggestion and knowledge from clients so that providing bespoke service can become possible.With help of such framework the particular organization can concentrate on making its internal process smooth and easy for gaining several advantages (Tavera Romero and et.al., 2021). Business intelligence utilization allows firm to pay attention on eliminating issues that are arising due to complexity and other challenges. There are number of competitive advantages which can be attained by DCSL Guide Smiths through implementing effective business intelligence strategy.In addition to this, achieving more informed decisionforproper utilization of resources in order to cope up with prevailing scenario can become possible for specific enterprise. Business can collect data regarding customers likes and dislikes so that taste, preferences, etc in turn data regarding market trend can beidentified for formulating effective decision. DCSL Guide Smiths can achieve ability to cope up with changing circumstancesproperly for makingeffectiveproductsforbuyers.Itbringscompetitivenessinrespecttogaining trustworthiness among customers. (5waysbusinessintelligencecanhelpbusinesses gain a competitiveadvantage,2021). For example- DCSL Guide Smiths can focus on developing skills, tactics, and strategy by using BI system for ensuring that its developed software are capable of handling issues faced by its business clients while operating in any 5
specific industry. It can provide assistance to specified enterprise to increase conversion rate in order to increase revenue. Spotting inefficient business processes can be done properly by applying BI as it aids in identifying relevant & non-crucial aspects in order to incline profitability and productivity. Business can effectively identify non-relevant aspects so that cutting costs and removing inefficient spending can be done by DCSL Guide Smiths to achieve competitiveness for ensuring that better software is developed by eliminating non-relevant aspects so that grabbing goodopportunityinmarkettohaveleadingpositioncanbecomepossible.Identifying opportunities prevailing in sector highly as compared to other competitors enable firm to garb more customers in turn greater revenue can be achieved. On the basis of this, it can be interpreted that specified organization by using business intelligence can have mentionedviableadvantages.Gaining such aspects in operational practices can make firm to take decision regarding each department in accurate and reliable pattern of strategy in order to attain smooth functioning. CONCLUSION From the above report it can be concluded that business intelligence plays important role in implementing strategic objective. In addition to this, the current report has given emphasis on BI role in decision-making process as gives relevant, reliable information in turn suitable course of action can be taken. Present report has involved business intelligence framework and way to achieve competitive advantages by specified firm has been included in present stud. Recommendations It is recommended to specified organization to make applicable modification in prevailing strategy of business intelligence so that achieving organizational objectives can have exerted. The main reason behind this is that business environment keeps on changing which require firm to adopt new features in order to gain competitiveness. This is suggested to DCSL Guide Smiths to highly concentrate on data mining & predictive analysis techniques of business intelligence in turn developing suitable scenarios can contribute in reaching desirable position in industry. It is advised to specified firm to give depth concentration on providing software training to employees. It will help employees to work effectively in collaborative working situation so that higher outcomes in terms of profitability, sustainability can be derived. 6
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REFERENCES Books and Journals Ain, N. and et.al., 2019. Two decades of research on business intelligence system adoption, utilization and success–A systematic literature review.Decision Support Systems. 125. p.113113. Božič, K. and Dimovski, V., 2019. Business intelligence and analytics for value creation: The role of absorptive capacity.International journal of information management. 46. pp.93-103. Liang, T. P. and Liu, Y. H., 2018. Research landscape of business intelligence and big data analytics: A bibliometrics study.Expert Systems with Applications.111. pp.2-10. Niu, Y and et.al., 2021. Organizational business intelligence and decision making using big data analytics.Information Processing & Management.58(6). p.102725. Richards, G. and et,al., 2019. Business intelligence effectiveness and corporate performance management: an empirical analysis.Journal of Computer Information Systems. 59(2). pp.188-196. Tavera Romero, C. A. and et.al., 2021. Business Intelligence: Business Evolution after Industry 4.0.Sustainability.13(18). p.10026. Torres, R., Sidorova, A. and Jones, M. C., 2018. Enabling firm performance through business intelligenceandanalytics:Adynamiccapabilitiesperspective.Information& Management. 55(7). pp.822-839 Online 5 ways business intelligence can help businesses gain a competitive advantage.2021. [Online]. Availablethrough:<https://www.opencolleges.edu.au/blog/2020/11/09/5-ways- business-intelligence-can-help-businesses-gain-a-competitive-advantage/> DCSL Guide Smiths. 2021. [Online]. Available through: <https://www.dcsl.com/> 8