Business Issues Facing Sydney Harbour Marriott Hotel

BUSINESS ISSUES FACING
SYDNEY HARBOUR
MARRIOTT HOTEL
Name
Institution

Introduction
 The research centers on Sydney Harbour
Marriott Hotel
 Sydney Harbour Marriott Hotel is a facility
with which I associate
 The presentation narrows down to the
business issues facing the hotel
 The presentation address the
methodology used in the data collection
and analysis

Research Topic: Issues in Room Service in
Sydney Harbour Marriott Hotel
 Hotel offers in-room service
 There are 600 rooms
 The occupancy should be at least 10%
 This is never achieved as expected
(Hajibaba & Dolnicar, 2017).
 Many challenges are faced in this regard

Problem Identification: In-Room
Services
 The occupancy never reaches 10%
 Many clients want a diverse menu
 Many meals not provided by the hotel
 Challenge stems from competition from
online delivery Services (Kensbock,
Jennings, Bailey & Patiar, 2016).
 There are also human resource
challenges