Impact of IT System in Business Operations

Business IT System

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
The impact of IT System and its Contribution in Solving Business Problem.............................3
Use of IT system within different functions of the organisation.................................................4
Introduction to Organisation........................................................................................................4
Manual Processes that can be transformed..................................................................................5
Different ways IT system store and process data for Knowledge Management.........................5
Describe that how proposed system help in customer relationship management.......................5
Discuss that how would suggest the technique that would adopt to do data management.........6
Define communication management...........................................................................................7
Evaluate that how IT system can be used to support value added change for improving
business operations, performance and sustainability...................................................................7
Recommendation practical IT solution for business problem identified within Sainsbury’s......8
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
Information technology is a system through which data is generated, stored and processed
which is in digital form. Information technology is being used in every business industry and at
various parts and levels of the business. Effective use of information technology can allow
business for improved performance in competition and regarding their customers as well. This
report will discuss about information technology and its uses in retail industry and what
improvement can be made in manual process of the industry. Information technology has
significant contribution in carrying out processes of the business within the organisation and
outside as well. This report will contextualise Sainsbury’s.
MAIN BODY
The impact of IT System and its Contribution in Solving Business Problem
IT system has solved several problems in the organisation because of their ability to
generate, store and process data in speed and accurately. Some of the problems which has been
solved by IT system are;
Faster completion of the task
One of the biggest benefit of IT system is that through this task can be and are being
completed faster than it used to be earlier (Eichhorn and Tukel, 2018). This helps in efficiently
generating data and then processing data. This also contributes in faster analysing of the data
which has been stored and generated and this solves problem faster and accurately. For example
Purchase and sales records are now being faster generated and being processed then earlier.
Content Discovery
Content discovery refers to discovering content related to various factor of the business
and this has become possible because of IT and internet. This content discovery helps
Sainsbury’s to make better decision related to its operations and functions. This allows
information and content concerned with environmental factors and competitive forces and
through this Sainsbury’s can prepare it for competition.