Hello Globe! - A Fee-for-Service Model for Faster Online Purchases Shipping

Hello Globe! is a B2C fee-for-service model that provides faster online purchases shipping to customers in five other countries. Customers can sign up on the website and use the provided shipping addresses when shopping online. Hello Globe! receives and processes the purchase and sends the purchases to the client’s country. Its key resources include customers in e-commerce, human resources, and warehouses. Its key activities include managing the orders via the addresses, managing and accepting the payments of the parcels per kg’s, putting electronic boxes for relieving the lives of people who are living in rural areas, and home delivery. Its key partners include logistics partners, software companies, financial companies, sellers, and banks. Its value propositions include combining the product and service and fulfilling the customer’s needs, efficiency, and insurance. Its customer relationships include support via contact and social media. Its channels include the website, apps for any types of smartphones, and contact numbers. Its segments include people who do not have the opportunity to travel, people who can travel but need things to be shipped and delivered fast, and the youth who are used to do online shopping, unlike the elder who like to touch than buy. Its cost structure includes the IT platform, employees, marketing, and logistics. Its revenue streams include logistics and delivery in the home country.

HELLO GLOBE!
Business Model
Professor: Bibiana Cunningham
Students: Kristina Tamara Kotanjian
Anas Fadil Alami El Alami
Iraqi Abderrahmane

New way to ship online purchases
to your country faster
v Business to Consumer (B2B)
v Fee-for-service Model
Hello Globe!

HOW HELLO GLOBE! OPERATES
v Clients sign up on Hello Globe’s! web
v The web provides shipping address in five
other countries
v Customer uses them as shipping addresses
when shopping online
v Hello Globe! Receives and processes the
purchase
v Hello Globe! sends the purchases to the
client’s country
Hello Globe!

Key Resources
v Customers in e-commerce
People, who like to do online shoppings.
v Human Resources
To maintain the productivity of the company’s workforce, to be more motivated, t
communicate with the partners, and assist the clients with their issues regarding th
shipping and the time they will receive their parcels.
v Warehouses
This is the essential part of the company, to have trustworthy stock houses when
getting the clients' parcels, keeping for some time until the shipping time comes an
then the parcels are shipped to final destination.
Hello Globe!

Key Activities
v Managing the Orders via the addresses
v Managing and accepting the payments of the parcels per kg’s
v Putting Electronical boxes for relieving the lives of people who are living
rural areas
v Home Delivery
Hello Globe!

Key Partners
v Logistics partners ( Shipping Providers)
The company should have a partner in logistics, in every country to deliver the goods and the thi
clients order.
v Software Company
The company should have good partners in the IT sphere, as they will be an app for the clients to
the app, as it always has to work well.
v Financial Company
The payments are going to be online; there is not going to be any cash. Partnering with the finan
company, will help the start-up to guarantee the profit of the company, to count the expenses.
v Sellers
People who can order via the website and sell in the country in which they live in.
v Bank
To create the start-up, the company needs a trustworthy bank to partner with for taking loans w
interest rates, to start the business, and for the following services and partnerships.
Hello Globe!

Value Propostions
v Hello Globe! combines the product and service and fulfils the customer’s
needs. So, the company provides customers with the product and servic
simultaneously to the customers without interfering with the price of th
product or where the package is. This company gives value by just shipp
the product to the consumer.
v Effieciency, Insurance
To do shopping in small amount of time and not to think, whether the pa
will reach to your country because of the location and non recognition of th
country.
Hello Globe!

Customer Relationships
v Support via Contact
Customers can call any time with the given contact number, and the opera
will assist and reply to the questions.
v Social Media ( Instagram, Facebook)
Via social media, customers can be aware of the latest news and latest
discounts in the international websites, which will promote to more users o
the start-up.
Hello Globe!

Channels
v Website
Customers can register with Website for receiving the addresses in the
countries from where the start-up provides shipping services to their coun
v Apps for any types of smartphones
For making the customers life easier, the apps will be more useful for the
notifications that customers can get either their parcels are on their way o
the Hello Globe’s warehouse.
v Contact numbers
For any questions, customers can contact the start-up with the number an
connect to the operator for the further questions.
Hello Globe!

Segments
Hello Globe!
v People who do not have the opportunity to travel, for buying
In the countries, where the salaraies are low, and the economy is not developped,
people do not the opportunity to travel because of the financial situation. So, Hello
Globe! Is a good chance for people to buy from the global stores, what they want.
v People who can travel, but need things to be shipped and delivered fast
v The youth who are used to do online shopping, unlike the elder who like to touch
than buy.

Cost Structure
v The IT platform
An online platform that shows where the parcel is, either in the warehouse abroad or in the
warehouse of your country.
v Employees
The operators should be on all the time on the line to help the customers with their questions
v Marketing
Sometime the company will make promotions and will make discounts on the price of weight,
the customers to attract more customers.
v Logistics
Hello Globe!

Revenue Streams
v Logistics
The start-up has a price list per kg of the parcel, so when the parcel ships
final destination, the customer should pay the price by counting the price p
kg and then receive the package.
In fact, the compny should collect all the parcels to one continer and ship i
the final destination, so the company will pay for the whole container and
client will pay for per kg, more than the actual parcel will cost to the comp
v Delivery in the home country
When the parcel ships to the home country, Hello Globe, delivers the parce
the home, and a small amount of money is charged for the home delivery.
Hello Globe!

• Bank
• Logistics Companies
• Software Companies
• Sellers
• Managing the orgers via
the addresses
• Home Delivery
• Managing the online
payments
• The IT platform
• Employees (operators)
• Marketing
• Logistics
• Shipping
• Home Delivery
• Effieciency
• Insurance
• Social Media
• Contact numbers
• It Platform
• App
• Contact Number
• People who don’t have
opportunity to travel
• People who can travel
• Youth
• Online Shopping lovers
• Human Resources
• Warehouses
• People who like online
shopping