Business Operations and System Assignment

Added on - 22 Nov 2020

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Business operations andsystem
Table of ContentsINTRODUCTION...........................................................................................................................1PART-1............................................................................................................................................11. Evaluating the essential components for effective business operation management ofCargills.........................................................................................................................................12. Identifying the issues and challenges of Cargills if the company introduced hybrid facilitiesfor their customers.......................................................................................................................3PART-2............................................................................................................................................4Root definition and CATWOE analysis for Cargills in their new Process..................................4Business process mapping for Cargills........................................................................................9PART-3............................................................................................................................................9Examining that how managers turn performance objectives into operation priorities andrequired resources for effective implementation of to be process...............................................9Balanced Scorecard...................................................................................................................11CONCLUSION..............................................................................................................................14REFERENCES..............................................................................................................................16
INTRODUCTIONBusiness Operation and system is referred as a collection of the business processes inorder to attain the main goals of the organization in efficient way, Business operations can betermed as the activities which enable the organization to transform a range of basic inputmaterial into the finished product with respect to the final consumption of the end user(HazenAnd et.al., 2018). This report is based on the business operations of Cargills food city which isthe largest modern retailer in Sri Lanka. This study will present the effective business operationsof the company using soft system methodology which allows the proper management of businessactivities as per the business process modelling. It will also identify various issues andchallenges involved with the introduction of hybrid facilities within the organization.Moreover, this study will provide different operation models of used by the firm in orderto sustain in this competitive market. Furthermore, it will help in creating a completeunderstanding about costing solutions of the firm along with the appropriate solution with itsreasoning.Problem statement- Issues faced by Cargills in Sri Lanka for operating as hybrid facilities toallow customers to continue shopping (Hazen And et.al., 2018).There has been various issuesassociated with the hybrid is that it facilitates both the fund and Lenders with maximumflexibility in terms of satisfying the Liquidity needs of the company.PART-11. Evaluating the essential components for effective business operation management of CargillsBusiness operations can be termed as the activities which enable the organization totransform a range of basic input material into the finished product with respect to the finalconsumption of the end user.Cargillsis providing food, agriculture, financial and industrialproducts to all people around the Sri Lanka as they are doing their business from last 36 years.With the help of this only company will be working towards success factors. They are providingbest food for many manufacturing companies like KFC as well. One of the biggest success factoris their effective marketing evaluation and use of marketing metrics as well.Cost of operationThis is one of the most important requirement as organizations are majorly responsiblefor the production of goods and services (Artto, Ahola and Vartiainen, 2016). In order to deliverthe services to customer it is very important to minimise the cost of production which influences1
the buying decision of consumer.Cargillsis mainly aimed at offering low cost services andproducts to their customers which leads to simplicity and maximum efficiency at every stage ofthe business process.Cargillsperforms the retail operations and continuously putting their effortsto satisfy the customer requirements by offering fast services at lower prices. This companyproduces privately labelled products which mainly eliminates the extra cost for the suppliers.Meanwhile, this enterprise involves low cost of labour because employees are well trained thatthey can perform the work in every field.Furthermore,Cargillsis also focussing towards the online presence of the market so theyhave to consider a proper attention towards the manufacturing and distribution channels of thefirm. This company also stores the goods in warehouse in order to meet the demands and supplyof the goods.So centralised ERP system will help company in finding the effective supply chainsolution.QualityCargills focus in providing the quality based products to customers which can be easilyaffordable by large number of consumer. As per the safety standards, food items directly impacton the health of the people so Cargills food city have to strictly meet the safety standards whileproducing the food products. So the company fulfils these standards by purchasing the qualitybased raw material in bulk which not only result in standard quality but also minimise the overallcost of the product. In order to maintain required nutritious value in food product, the company isalso using sugar free substances which reduce the calories and also the use of the salt is alsosubstituted with the nutritious element. It does not affects the tastes of the food. Thus qualityinfluences the customer value.Time and FlexibilityCargills Food city provides the goods and services at the stores but these stores aregenerally small in size which may lack in attracting large number of people towards its products.Meanwhile, acquiring the Hybrid facilities has benefited the company in creating the value forthe customers. So large number of people takes keen interest in ordering food online and thus ithas helped in increasing the sales as well as profitability of the firm. It minimise the timeconsumption of the people along with the flexible services online which contains offer details,opening hours, variety of products etc.2
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