Business Plan

Running head: BUSINESS PLAN.
BUSINESS PLAN
Name of the student
Name of the university
Authors note

2BUSINESS PLAN
Executive summary
The main working of any organization should be directly aligned with the requirement of the
customers. This mainly helps in achieving the trust of the customers and also helps in customer
retention. The alignment and infrastructure of the organization are two crucial factors which play
a significant role in the orientation of working on the various tasks of the organization.

3BUSINESS PLAN
Table of Contents
Types of complaints.........................................................................................................................3
Quality, time and specification........................................................................................................3
Quality product and services in line with organization business plan.............................................3
Monitor team performance..............................................................................................................4
Colleagues overcome difficulty.......................................................................................................4
Customer feedback..........................................................................................................................4
Manage complaints and adapt customer service.............................................................................4
Manage records, reports and recommendation................................................................................5
References........................................................................................................................................6