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BACKGROUND ANALYSIS OF FAT LAMA 1
TABLE OF CONTENTS EXECUTIVE SUMMARY.............................................................................................................3 Overview......................................................................................................................................3 Background..................................................................................................................................3 The Problem.................................................................................................................................3 The Opportunity...........................................................................................................................3 Business Model............................................................................................................................4 Financial Results and Funding.....................................................................................................4 MARKET ANALYSIS....................................................................................................................5 Market Segmentation...................................................................................................................5 Analytical Spending & Outsourcing – Global Perspective..........................................................6 COMPANY DESCRIPTION..........................................................................................................6 Business Definition......................................................................................................................6 Value Proposition.........................................................................................................................7 Competitive Market.....................................................................................................................7 Market Share................................................................................................................................8 Revenue Generation.....................................................................................................................9 Competition..................................................................................................................................9 Regulatory Restrictions................................................................................................................9 MARKETING STRATEGIES......................................................................................................10 Overall Objectives and Strategies..............................................................................................10 Customer Focus..........................................................................................................................10 Laboratory Focus.......................................................................................................................10 Customer Oriented Activities.....................................................................................................11 2
Network Oriented Activities......................................................................................................11 SERVICE OFFERINGS................................................................................................................12 Product/Service Description......................................................................................................12 Copyrights, Patents and Trade Secrets.......................................................................................12 BUSINESS ARCHITECTURE.....................................................................................................14 Key Capabilities and Operating Model......................................................................................14 Operating Model........................................................................................................................14 Capability Description...............................................................................................................15 Technical Architecture: Description of the Key Componentsand Applications.......................15 MANAGEMENT AND OWNERSHIP........................................................................................17 Interim Governance Structure....................................................................................................17 REVENUE MODEL.....................................................................................................................20 FINANCING REQUIREMENTS.................................................................................................22 FINANCIAL DATA..................................................................................................................24 RISK AND CRITICAL ISSUES...................................................................................................25 Market Related Risks.................................................................................................................25 Supplier Network Related Risks................................................................................................26 Operations Related Risks...........................................................................................................26 CONCLUSION..............................................................................................................................28 REFERENCES..............................................................................................................................29 3
EXECUTIVE SUMMARY Overview A report is developed which will include information related to a business plan to a Start-up named as Fat Lama. The company is working in a market of connecting people with the effect of which they can provide their products on rent to others (Anon, 2017). To ensure that a proper and effective set of direction could be provided to the company a business plan is developed which will include all the aspects with the effect of which success and sustainability will be obtained by the company in a competitive market. Background Fat Lama is a company which provides a platform to the customers to rent out their belongings to other people in need available in the nearby location. This is the company which helps the people in connecting with the people available in the neighborhood and helps them in using the things at cheaper rates. Fat Lama believes that the people available should work together to ensure that the world could become efficient (Poon, 2010). Fat Lama is a start-up which was initiated by founders who left their corporate jobs so as to create a co-working space in East London in the autumn of 2015. Eight weeks were spent by the co-founders in creating and renovating a warehouse conversion in Hoxton on a shoestring. The Problem Many of the issues were faced by the company as expenses were increasing day by day in managing the company as there were certain goods and tools which were required to purchase at many of the times at a higher rate (Sawyer, 2011). In this situation, it has become important for the company to develop a business plan which could help it in managing the expenses and processing the work with quality. The Opportunity Adopting an effective set of strategies with the effect of which success of the company could be maintained will be developed. In present time opportunity available with the company is to diversify the business of to develop a new market. In-depth discussion in relation with these 4
factors will help in developing more effective and better set of understanding and will provide a direction to the company in attaining success and sustainability (Lee, 2015). Business Model Fat Lama is an organization which is run and managed by several co-founders. The Co-founders play a very vital role in every single aspect of the business. The company works on an online platform where it provides access to the people to land and borrow their belongings. All set of regulatory aspects are focused upon by the company in which assurance is made that fair trade should take place. This helps in the business growth aspects and provides an opportunity for growth and development in the market. Financial Results and Funding The company has set plans in relation to the financial aspects. Presently is growing at the growth rate and is working towards to raise more funds so that it could enter the market of New York. The company is working on a path of growth with the effect of which sustainability will be obtained and a success factor will be developed with the effect of which it will attain competitive advantage in the market. Fat Lama has an impressive idea which helps it in attracting funders towards the business with the effect of which it manages it marketing aspects (Stoutenburg, 2015). 5
MARKET ANALYSIS Online businesses are increasing day by the in the market due to which it has become important that the start-ups trying to enter into the market should come up with innovative ideas. It is required that the ideas with which the companies are trying to enter the market should be innovative and new (ZANETTA, 2016). In the same manner, Fat Lama entered the market with its idea of connecting people so that they can provide their products and services on rent for a certain period of time to the people in need. This was helping people in making the process of sharing their belongings in a quick and easy form. Market Segmentation Segmentation is the process in which bifurcation of the people available in the market is done on the basis of geographic factors, demographic factors, behavioral factors and psychographic factors. Targeting is done by the organization so as to ensure that people available in the market could get attracted towards the products and services (Huang et al., 2015). Fat Lama is a company which has targeted the people of the low-income group which is middle-aged people. People who have less money to fulfill their needs they will visit the website of Fat Lama so as to check whether they will be able to afford the product or service at a low cost or not. The behavior of people is being evaluated by the company before indulging in any kind of strategy this helps the company in obtaining a competitive advantage in the market and provides a set direction with the effect of which more and more people get attracted towards the company. It is necessary that the Fat Lama should develop the strategies according to the geographic factors which include customer location and region like urban or rural. This classification of the customer will help in developing marketing and promotional strategies with the effect of which population of the mass area will get attracted towards the business (Sawyer, 2011). Demographic factors should also be taken into consideration by the company in which factors like age, gender, occupation, and the socio-economic group should be focused upon. This will help in availing services according to the type of people and will help the customers in classifying the products and services according to the classification. 6
Understanding the behavior of the customer and developing attractive packages according to their behavior will also help Fat Lama in attracting a maximum number of customers towards its products and services. Behavioural aspects include the rate of usage, benefit sought, loyalty status and readiness to purchase (Wagner, 2012). Psychographic factorsalso help the companiesin understanding the marketand helpin developing an appropriate set of strategies for managing the growth aspects. Personality, lifestyle, attitudes, and class are some of the psychographic factors required to be undertaken by Fat Lama. These factors will help Fat Lama in managing the work process and will help in attracting a maximum number of people towards the business. Analytical Spending & Outsourcing – Global Perspective Fat Lama is the company which is totally dependent upon outsourcing. Without outsourcing, it is not possible that the company could fulfill the requirements of the people available in the market. The company works as a link between the people available in the market so that they can meet and finalize the deal provided on the website of the company. In the rental market, the company takes a 30-40 data points to create a risk profile for the renters (Stoutenburg, 2015). There are 90% of the renters who are qualified on the basis of the assessment. This helps the company in ensuring that the renter will remain attached with the same and will ensure to avail the products and services on rent. This helps the company in maintaining the outsourcing process and ensures that timely delivery of the products and services could be managed. The analysis was done and with the help of the secondary sources, it is being evaluated that 16.7% of the spending of Fat Lama is being made on outsourcing only as its whole business is dependent upon it. It is being evaluated that the company is working toward to indulge in the activities which could help it in outsource he work at international level so that it could provide its services in other parts of the world (Rousek, 2010). This will help the company in entering the global market which will help in enhancing its brand value and will provide a set direction for the success of the company. 7
COMPANY DESCRIPTION Business Definition Fat Lama is a company which is helping the people in connecting and providing their belongings on rent. In present time it is being evaluated that the things are changing and so the requirements of the people are also changing. People in present time are moreover relying upon smart buy rather than going for the products and services which are expensive. Online marketing is taking a control over the market. Hence, in this condition introducing the concept of connecting people so thattheycanavailtheirbelongingsonrentisreallyanimpressiveandeffectiveidea (CrunchBase, 2017). Value Proposition The company believes that sharing and caring, therefore to ensure that this legacy could be maintained it is working towards to develop a system where they share their belongings in a quick and easy way. Dream of the company is to develop a platform where all goods from everyday to the abstract can be borrowed within a minute. This will help the people in managing their day to day lives and will help in connecting people with each other. Competitive Market E-commerce is becoming highly competitive in which there are many of the competitors are entering. People are starting up their businesses by introducing some of the other new and innovative idea in the market (ZANETTA, 2016). Hence, to gain competitive advantage Fat Lama prefers to ensure that all the up to date promotional and marketing activities could be taken into consideration. The expansion is one of the strategies on which company prefers to focus upon. Such type of activities will help the company in managing the things and will help in attaining competitive advantage in the market. Competition is one of the aspects which have a huge impact on the progress of a company. The direct impact is caused by the sale of the products and services of the company due to which growth of the company gets affected. It is necessary that the competitive strategies should be developed by the company so as to ensure its success in the market (ZANETTA, 2016). To attain competitive advantage in the market it is required that several aspects should be focused upon by the company. These aspects are: 8
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