This assignment delves into the comprehensive business plan of Cleopatra Spa, a spa located in London. Students are tasked with analyzing various aspects of the plan, such as the organizational structure, which outlines roles like the Spa Owner, Manager, Technicians, and Receptionist. The analysis extends to the market research conducted by Cleopatra Spa, examining the competitive forces present in the London market and the strategies implemented to mitigate these challenges. The assignment emphasizes the importance of a well-structured business plan for successful implementation and decision-making within the spa industry.