Business Process Analytics Report 2022

Running head: BUSINESS PROCESS ANALYTICS
BUSINESS PROCESS ANALYTICS
Name of the Student
Name of the University
Author Note

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Executive Summary
The report concludes with the proposed business procedure of the company by
reengineering the processes and use of IT. Different information technologies and
information systems have been used for reengineering the procedures. The report deals with
the Niko athletic manufacturer company and analysis of the processes of the business of the
manufacturing organization. The report focuses on participants, input and output of the
business procedures of the manufacturer organization. The report discusses on current
business processes model of manufacturer organization. The report also focuses on the
weaknesses and strengths of the Niko athletic manufacturer company and the ways these
weaknesses can be converted into strength through business process reengineering. The
report discusses about the technologies that can help the company to improve the procedure
of its business. Lastly, the report discusses about the procedures of the business that is
proposed and the operation of new business model.

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Table of Contents
Introduction:...............................................................................................................................3
Discussion..................................................................................................................................3
Business Scenario...................................................................................................................3
The participants, the Inputs and the Output...........................................................................3
Current Business Model.........................................................................................................4
Strength and Weaknesses.......................................................................................................5
Correction of the Business Process inefficiencies.................................................................5
Technologies required to improve Business process.............................................................7
Proposed Business Model......................................................................................................8
Conclusion..................................................................................................................................9
Bibliography.............................................................................................................................10

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Introduction:
The report deals with the Niko athletic manufacturer company and the analysis of the
business procedures of the company. A process of business is a group of activities that are
linked together and that find their end in the product of a client or delivery of a service. A
business procedure is defined as a set of tasks that are completed once can accomplish the
goal of a company. The report focuses on participants, input and output of the business
processes of the organization. The report discusses on current business procedure model of
the company. The report also focuses on the weaknesses and strengths of the manufacturer
company and the ways these weaknesses can be converted into strength through business
process reengineering. The report discusses about the technologies that can help the company
to improve the procedure of its business. Lastly, the report discusses about the business
procedure that is proposed and the operation of new business model.
Discussion
Business Scenario
Niko Athletic Manufacturer is a company that produces and sells athletic wears to
the retail stores, which then stock the goods and then sell the goods to the customers. The
range of its products includes warm-up tracksuits, athletic shirts, body suits, athletic shorts
and the active wear jackets.
The participants, the Inputs and the Output
The business procedure of the company has various participants that help in the
business process of the company. The first participant in the business procedure of the
company is the Niko Athletic Manufacturer that sends its goods to the retail store. The
customer representative that receives the order from the NAM Company. The assistant of the
warehouse that checks the availability of the goods in the warehouse is also a participant in

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the business process of the company. The department of shopping that dispatches the goods
for delivery is a participant of the business. The amounts receivable office is also a
participant in the business procedure of the company that receives the payable amount from
the retailer shop. Lastly, the courier that delivers the goods from the inventory to the retail
store is a participant in the processes of the business of the manufacturing organization.
The inputs of the systems include the orders that are being sent to the NAM
organization by the retailer store. The inputs are also the details of the goods that are being
sent by NAM Company to the different departments for the goods that are to be sent to the
retail store.
The outputs are the results of the inputs of the business procedure of the Company.
The outputs are the goods that are being dispatched for the retail Company. The profits are
also the outputs of the business procedure of the NAM organization.
Current Business Model
The current business model of the NAM Company has several steps. The NAM
Company receives orders from the retail store through the representative of the customer. The
manufacturer company takes the orders and generates a two copies order form of the orders.
One of the order forms are sent to the assistant of the warehouse to see if the goods are
available to be sent to the retail store. The second copy of the order goes to the office of
accounts receivable.
The warehouse assistant confirms the availability of the goods and then the goods are
packed for dispatch. The goods that are to be dispatched are recorded in a form that has two
copies and they are sent to the department of shipping. A courier receives the goods from the
shipping department and delivers the goods to the retail store. After the delivery is done, the
manufacturer company sends an invoice that consists of the amounts payable by the retailer

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shop .The payments are done in cheque by the retailer shop that are sent to the representative
of the customer service. The representative forwards it to the amounts receivable office.
Strength and Weaknesses
Every organization has some strength and weaknesses. The Niko Athletic
Manufacturer also has some strengths and weaknesses. The strength of the company includes
the two copies order form of the company where the records the goods that are to be sent to
the retail shop. The major strength of the company includes the different departments of the
company that takes part in the business procedure of the company. All the works are done
manually but due to various numbers of departments, handling the transactions the chances of
errors in the transactions becomes less. There are various departments for various works such
as the customer representative for receiving the orders from the customers and the office of
amount receivable for the amounts that are received from the clients.
The strengths and the weaknesses go hand in hand. The weaknesses of the
organization are in the management of inventory of the company due to irregular and
spasmodic nature of the orders. This has affected the company in order to meet the demands
of the clients. Due to problems in the inventory management system of the company,
sometimes-incorrect quantities and incorrect goods are packed and send to the customers. It
increases the overhead costs of the company.
Correction of the Business Process inefficiencies
Business process reengineering and use of information technology in the business
procedures of the organization can solve the weakness or the inefficiencies of the business
procedures of the Niko Athletic manufacturer.
The business process reengineering is the procedure of recreating the procedures of
business with the aim of improving the output of the product, quality or reducing the costs.

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There are several steps to carry out a successful business process reengineering to be
deployed in the business procedure of the organization. The steps are:
 Communicating and identify the need for the change in the business procedure of the
organization.
 The company should put together a team of experts like the senior manager, operations
manager and the reengineering experts. There is always a risk of failure when the right
team is not put together.
 The company should hire experts who can find the procedures that are inefficient and
then define the performance indicators that are key. The performance indicators that are
key include number of customers, manufacturing and many more.
 The experts that are trained then should reengineer the process and then compare the key
performance indicators.
Information technology is one of the key process indicators of the company. The use
of IT can change the inefficiencies of the organization. The company can use some of the IT
procedures in order to map out the processes. The procedures include:
 Procedure flowcharts: This is the most basic way that the NAM Company can figure out
the procedures of its businesses that is by the use of procedure flowcharts.
 Business procedure management software: There are various software that is used for the
analysis of the procedures of business. The organization can use such software in order to
strengthen its procedures of its businesses.
The NAM organization is having major problems in the inventory system. The
company should use database in the inventory in order to record the goods that are coming in
the inventory and the goods that are being dispatched for the retail shop. The company can
use different algorithms for the operations in the inventory. This reduces the probability of

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errors in the inventory that the organization is facing currently. The company can also use
information systems such as the enterprise resource planning and the transaction process
management in order to reengineer its business procedures. Through these information
systems, the company can convert its strength into weaknesses, solve the problems that are
facing currently, increase its profits and maintain its customer base.
Technologies required to improve Business process
The NAM Company must use technologies in order to reengineer its procedures of
businesses. There are different types of technologies that the company can use. The company
can use different information system. The different technologies that the company can use
are:
 Internet: The Company can use the internet for the booking of its goods. The company
can make a website of its own where the different products and its prices will be there.
This will solve most of the problems of the company.
 Automated workflow systems: These systems cut down the time and the work items wait
in a queue for processing. The automated workflow systems can keep the items of work
moving, raising the alerts if the items of work have been waiting for a long time.
 Service oriented architecture: The service-oriented architecture can help the company to
handle the needs of shipping. The company can deploy the service-oriented architecture
to handle its shipping. Currently the shipping department does the shipping manually but
after deployment the architecture can handle the shipping.
 Business process management system: The business process management system enables
streamline and integrates various systems of software that are involved in the procedures
of business. The management system enables flow that is smooth of the procedures of
business across the various departments in the organization.

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 Enterprise resource planning: It is an important information system that the company can
use to change the procedures of its businesses. Software will allow the organization to use
a system of the applications that are integrated in order to manage the procedures of
business and help the organization in its back office functions that is related to
technology.
 The NAM Company is currently having some problems in its inventory system. The
organization can use database in order to record the products and can use various
algorithms for the operations that are done in the inventory such as inserting, searching,
deleting the products that are out of stock and sorting the products.
Proposed Business Model
The propose business model is done after the procedures are reengineered using the business
process reengineering and use of information technologies and information systems. The
company first should create a website of its own through which the retail stores can book the
products. The automated workflow systems will take care of the works after the products
have been booked. The service-oriented architecture will take care of the shipping of the
products to the retail shop. The manual work of generating forms can lead some errors during
peak hours. This can be solved by using transaction management systems that will take care
of the amounts that are payable to the company. The resource planning that is based on
enterprise and business process management system will handle all the operations of the
company and handle the functions of the back office. The problems of inventory will be
solved by a database that will be maintained by expert staffs and the ERP software. If these
problems are solved then the turnover will increase, there will be more profits and the
customer base of the organization will be maintained.

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Conclusion
The report concludes with the proposed business procedure of the company by
reengineering the processes and use of IT. The NAM Company was having problems with its
procedures of its businesses, so the procedures are reengineered. Different information
technologies and information systems have been used for reengineering the procedures. The
report deals with the Niko athletic manufacturer company and analysis of the processes of the
business of the NAM organization. The report also focuses on participants, input and output
of the processes of business of NAM organization. The report discusses about current
business procedure model of the manufacturing organization. The report also gives attention
on the weaknesses and strengths of the manufacturing company and the ways these
weaknesses can be converted into strength through business process reengineering. The
report discusses about the technologies that can help the company to improve the procedure
of its business. Last but not the least; the report discusses about the procedures of the
business that is proposed and the operation of new business model.

10BUSINESS PROCESS ANALYTICS
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