Business Process Engineering | Assignment
Added on 2020-04-01
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Business Process EngineeringAssignment 2 Student Name:Student Number:Module Code:Submission Date:STUDENT NAME: STUDENT NUMBER: 1
Introduction The paper from the proceedings by Martin Lehnert, Alexander Linhart, and Maximilian Röglinger, focuses on the balancing the development of BPM capabilities with process improvement. The authors use their paper to look at a number of aspects including the introduction, the theoretical background and requirements, the decision model, evaluation, and the conclusion. The authors used the stated sections to organize their paper in order to bring out aclear understanding of ways that managers in organizations can balance the development of BPM capabilities while using process improvement. In essence, the current paper sought to review the paper with the aim to understand the business process management. Therefore, to bring out a better understanding of the paper, this paper will follow the given outline. The first part focuses on the research method and the findings. The second part commends on the problems or issues that Lehnert, Linhart & Röglinger (2014) highlight in their paper. The third part is a discussion of the conclusion of the paper and its relevancy to business process management. Research Method and findings Lehnert, et al (2014) applied a grounded theory approach through a decision model. This strategy is mostly important for researchers that seek to predict and explain a behavior. Hence, their emphasis was to consider an organization that operates through several business processes and the output from each of the processes, must provide value to customers of a company. For example, in order to support their decision model, they provided the general settings and the basic assumptions of the model. Second, they differentiated two project archetypes and associated effects. The third process involved integration of a project and the manner in which it effects into the objective function. The general settings and basic assumptions were based on an STUDENT NAME: STUDENT NUMBER: 2
organization that operates through multiple processes. Every single process must ensure that it provides value to a customer (Yousfi, Saidi & Dey, 2016). Furthermore, the demand for the output achieved from every single process must ensure that it depends on both time and quality but not on the price. Furthermore, the assumption of such an organization is one that aims to achieve an optimal BPM roadmap. For instance, the roadmap must be able to make a higher contribution. Consequently, the selection of an optimal roadmap must depend on the relevant planning horizon for already predefined project candidates. This then explains the type of a project candidate to implement and in which order. Lehnert, et al (2014) differentiate process-level and BPM-level project archetypes. This makes it possible to deviate away from numerous projects likely to arise from a real-world environment. According to the authors, is that process-level projects play a key role in the development of operational capabilities in organization. They improve a given business process. While on the other hand, BPM–level projects, target creation of BPM as specialized dynamic capability in order to show the capability to alter available processes. It is because of the effect toward the dynamic capability that the authors argue that BPM-level projects brings out two varying effects when it comes to operational capabilities of an organization. While on the other hand, Lehnert, et al (2014) considered process-level projects as businesses that have the capability to improve overall processes concerning operating outflows, quality, and time. Any business in this category is likely to increase its operational outflows, reduce an average cycle time, and increase the overall quality through reduced frauds and errors. Hence, such organizations enhance their operational capabilities through improved simple processes. The strengths of Lehnert, et al paper depends on how it gains support from Cao, Thompson & Triche (2013) that focuses on a similar topic. Cao, et al illustrate that in terms BPMSTUDENT NAME: STUDENT NUMBER: 3
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