Business Process Improvement In The Health Sector Case study 2022

Part-A
COMMENTS ON BEST PRACTICES OF THE BPI CASE STUDY

Introduction: Business Process
Improvement (BPI) in the health sector
 The study evaluates the application of BPI in the health sector
 Business process improvement is an exercise for management
where managers focus on identifying the areas of their business
processes that can be improved (Aburub, 2014)
 Business process improvement in health sectors refer to the
optimization of the processes that can help to provide better
health services to patients.

Introducing the RAD model
 RAD is defined as diagrammatic notations that
are used to represent the coordinated behaviors
and the interactions that take place within a
process (Heiniemi, 2018).
 RAD is the shorter form of Role Activity
Diagramming (RAD)
 The model is used to understand the roles
structure and dynamics in various organizations.

Introduction: The Jordan Cancer
Registry
 The business context that was considered for the research
in the case study was for cancer registration in Jordan
 Established in 1996 for maintaining a population oriented
registry as a part of the Health Ministry of Jordan
 It is a professional organization that is dedicated to the
collection and recording of cancer cases and their
outcomes.