BUSINESS PROCESS IMPROVEMENT REFLECTION PRESENTAION 2022

Pls be informed that Assessment 2-A is mainly focused on the business process improvements. In this assessment, you have to select one case from the following: BPI in Health sector.pdf BPI in small business.pdf This assessment can be done individually or in pairs (two students in each group). i need PART A

BUSINESS PROCESS
IMPROVEMENT
REFLECTION
PART A: COMMENTS ON BEST
PRACTICE OF BPI CASE STUDY: BPI
Small Business

Overview of the
Presentation
O Introduction
O Role of MIS in sustaining successful organisations
O Approaches to Business Process Management
and Systems
O Risks of Business Process Management and
Systems
O Governance processes for Business Process
Management change for ensuring stakeholders’
decisions
O Conclusion
O References

Introduction
O Business Process Management (BPM)
aims at enhancement and
improvement of business processes
(Dallas & Wynn, 2014).
O BPM includes software, methods,
techniques in all process lifecycles.

Case Study
Introduction
O The current presentation discusses
the relevance of BPM initiative within
scope of Australian Small Business.

BPM in Small Business
O Small Businesses are integral part of
Australia’s productivity.
O Small Business are those who have
between 0-19 employees.
O Economists have noted significant slump
in productivity growth in the small
businesses especially during the Global
Financial Crisis.
O BPM can enable these businesses
achieve high levels of productivity.

Role of MIS in sustaining successful
organisations
O The case study assumes the case
organisation “The Business” in order to
develop a suite for Management Accounting
System (MIS).
O MIS enables ensuring quality outcomes and
timeliness of output (Banks, 2010).
O MIS ensures better labour management by
completing task using cheap resources.
O MIS allows implementation of technology
such as workflow systems, business
intelligence for successful organisations.

Approaches to Business
Process Management
and Systems
O BPM and systems includes a well-
defined information systems.
O BPM capabilities have been established
as independent from information
systems projects (Vom Brocke &
Rosemann, 2010).

Approaches to Business
Process Management
and Systems
O Businesses need to identify delivery
models for maximum BPM impact.
O BPM projects deliver organisations
agility with flatter management
structures.

Risks of Business Process
Management and Systems
O The application of BPMN includes
considerable ground-breaking
discoveries.
O Organisations need to identify
appropriateness to apply BPM.
O A BPM adopted in organisations has
to be low-cost made with its
maintenance regime defined.

Governance processes for
Business Process Management
change for ensuring
stakeholders’ decisions
O A Process Governance Framework for high-
level layer of BPM can ensure consistency
and inclusion of relevant stakeholder’s
decisions (Eslake).
O The Governance process need include
process decisions and responsibilities.

Governance processes for
Business Process Management
change for ensuring
stakeholders’ decisions
O Guidelines with process roles and
responsibilities by appointment of process
owners needs to be decided.
O Finally compliance needs to be measured.

Conclusion
O BPM tools and techniques applied to
Small Business environment can
deliver significant benefits.
O Small Businesses need to plan well
to function within constraints of
human and financial resources.
O Raising BPM awareness can enable
more efficient application.

References
O Banks, G. (2010, December). Successful reform:
past lessons, future challenges. In Annual
Forecasting Conference of the Australian Business
Economists.
O Dallas, I., & Wynn, M. T. (2014). Business process
management in small business: a case study.
In Information Systems for Small and Medium-sized
Enterprises (pp. 25-46). Springer, Berlin, Heidelberg.
O Eslake, S. Paper presented to the annual policy
conference of the Reserve Bank of Australia.
O Vom Brocke, J., & Rosemann, M. (2010). Handbook
on business process management (p. 3). Heidelberg:
Springer.

Thank You

Any Questions