Business Process Management

Running head: BUSINESS PROCESS MANAGEMENT
Business Process Management
Name of the Student
Name of the University
Author’s note:

1BUSINESS PROCESS MANAGEMENT
Table of Contents
1. Introduction to Business Process Management:..........................................................................2
1.a Benefits and Shortcomings:...................................................................................................2
1.b Phases of BPM not in BPR:...................................................................................................3
1.c Combining BPM and BPR for Continuous Improvement:....................................................3
2. Foundations of BPMN:................................................................................................................4
3. Intermediate BPMN:....................................................................................................................5
3.1 Explaining BPMN Model:.....................................................................................................5
3.2 BPMN Model Review:..........................................................................................................5
3.3 BPMN Models:......................................................................................................................8
3.3.A Scenario 1:.....................................................................................................................8
3.3.B Scenario 2:......................................................................................................................9
3.4 Calculating Competitive Offer:.............................................................................................9
Bibliography:.................................................................................................................................11

2BUSINESS PROCESS MANAGEMENT
1. Introduction to Business Process Management:
1.a Benefits and Shortcomings:
Business Process Management Advantages: The biggest advantage of business process
management is its ability to make an organization very agile. This makes the organization very
flexible and the process customizable. The BPM also increases the productivity of the whole
organization. The automation of certain parts of the process leads to full employee satisfaction
and employees work with full dedication now. The BPM process can be continually updated and
adapted according to the company needs. BPM is a great software that comes integrated with
tools that can be used for data analytics. BPM integrates multiple technologies and shifts the
focus from applications to processes.
Business Process Management Disadvantages: The major disadvantages of BPM can be
the failure of its implementation. The implementation fails often times because of lack of
communication between employees and technicians. BPM affects both the customers and
employees. So the employees should be trained beforehand before implementing the process or it
may lead to failure. BPM also required professional people to handle the system as its quite
complex.
Business Process Reengineering Advantages: In Business Process Reengineering the
main advantage is that the process can be implemented to start something from the beginning
and design it according to ones need instead of adapting to the existing process. BPR can result
in massive growth and profit for the company. The BPR process can increase the performance of
the company by speeding up processes by implementing new ones replacing the old ones. BPR
can help change a company’s perspective from job centered to marketing focused.

3BUSINESS PROCESS MANAGEMENT
Business Process Reengineering Disadvantages: The biggest disadvantage of BPR is its
radical change feature which can destroy an organization if the new process does not suit the
company. It may also hamper the work morale of the employees due to increased automation.
BPR requires a lot of investment as it starts the entire process from scratch.
1.b Phases of BPM not in BPR:
The business process management has six phases such as Process Planning and Strategy,
Analysis of Business Processes, Design and Modeling of Business Processes, Process
Implementation, Process Monitoring and Controlling and Process Refinement or Improvement.
The business process reengineering does not have the Analysis of Business Processes phase
included within it. This is because, the business process reengineering does not consider existing
processes as it develops new processes based on the input and output.
1.c Combining BPM and BPR for Continuous Improvement:
The business process management refers to redesigning the business processes. On the
other hand business process reengineering follows radical approach toward existing process. The
business process reengineering is concerned about the input and output not the existing process.
Therefore, the business process management and business process reengineering has different
applications and outcome. The continuous improvement by nature is a lengthy process and
consist of various types of changes in the business. The business process management and
business process reengineering can be used in continuous improvement as per the suitability and
outcome expectance. The BPM can be used to modify the current processes and BPR can be
used to implement a new process that totally differ from existing processes.