Business Process Management and Redesign

Running head: BUSINESS PROCESS MANAGEMENT AND REDESIGN
Business Process Management and Redesign
Name of the Student
Name of the University
Author’s note:

1BUSINESS PROCESS MANAGEMENT AND REDESIGN
Table of Contents
AS-IS Workflow Diagram:..............................................................................................................2
EPC Diagram:..................................................................................................................................4
Report:.............................................................................................................................................5
Organization Description:............................................................................................................5
Business Process Layers:.............................................................................................................6
Business Process Issues:..............................................................................................................7
BPMN........................................................................................................................................10
SAP Workflow Design..................................................................................................................11
Bibliography:.................................................................................................................................20

2BUSINESS PROCESS MANAGEMENT AND REDESIGN
AS-IS Workflow Diagram:
Figure 1: Workflow Diagram of ABC University
(Source: Created by Author)

3BUSINESS PROCESS MANAGEMENT AND REDESIGN
Figure 2: As-Is Model of ABC University
(Source: Created by Author)

4BUSINESS PROCESS MANAGEMENT AND REDESIGN
EPC Diagram:
Figure 3: Event-Driven Process Chain Diagram Model of ABC University
(Source: Created by Author)

5BUSINESS PROCESS MANAGEMENT AND REDESIGN
Report:
Organization Description:
ABC University provides education based service since the last 50 years now. The
service that is provided by the ABC University includes facilitating of nearly 20,000 students.
The number of students and staffs have been increasing in a constant rate. This is one of the
major reason that the incorporating of the Business process model and emphasizing on the same
has been a major concern for the bettering the management section of the organization.
As per the current situation, the academic and the administration related employees
requires purchasing of equipment’s for better completion of their tasks. In the initial stage, the
employee needs to fill in and sign the paper regarding the specification of the product that is
required in the commencing of their task. The supplier from whom the products will be taken
will also be stated by the employees. Two photocopies of the managers are taken. The financial
managers provide the budget line for covering of the cost. Procurement managers locate the
policies and cover the purchase requisition. The financial and the procurement managers are
concerned with the returning of the purchase request. After both the aspects are acknowledged,
the request is procured as per the amendments of the Purchasing department. After this stage the
financial and the procurement managers approve the employee’s purchase requisition. In case the
demands are not approved by the two mangers the demand gets cancelled and hence the
employees can again resubmit. The purchase clerk is responsible for the purchasing of the
requisition as per the University’s Enterprise system. In case the employee have provided with
the vendor that is unknown, the dealing starts and hence the management of the negotiation
process is performed. After getting of the quote the clerk enters the details in the data base. Hard
copy is sent to the vendor. The goods are delivered to the concerned department. The clerk