Business Process Management and Systems Analysis 2022

Running Head: BUSINESS PROCESS MANAGEMENT AND SYSTEMS
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Institution
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Business Process Analytical Plan
Introduction
Business process analysis entails measures that an organization or a company can undertake so
that it understands its processes thus improving the efficiency as well as the effectiveness of its
operations. According to Chang (2016), Hammer, M. (2015), Mendling et al (2018), Müller et al
(2016), and Noe et al (2017), Business process analysis describes the parties involved in the
operations, the processes, documents produced in the company and the information that is
exchanged between different departments in an organization. A business process analytics plan is
therefore important. It may also involve facilitation initiatives that may require maintaining or
changing the underlying operations of an organization. Besides providing facilitation initiatives,
a business process analytical plan also helps in designing project and business solutions for many
organizations.
Description of the Organization
The organization understudy in this paper will be Woolworths Supermarket. It is one of
the biggest organizations in Australia. It is a famous retailer chain in Australia and among the
leading organizations in this type of market. The organization holds about 78% of the market
share in the Australian market. Woolworths Supermarket enjoys duopoly in product lines such as
fruits, magazines, DVDs, vegetables and meat. Woolworths Supermarket has its headquarters in
New South Wales. However, it has opened more than nine hundred and eight one branches in
many Australian cities. Brand Banducci, who is the director of the organization, ensures that the
organization is determined to offer fresh foods to customers at all times. However, despite
having the largest market share in the country, Woolworths Supermarket also encounters stiff
competition from other organizations that offer similar products. An example of such

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competitors is Cole. Due to this reason, there is need for the organization to have a concrete
business process analytical process to ensure that it devises methods that will help in acquiring
more shares in the Australian market. It will also ensure that it acquires a competitive advantage
over the competitors.
Business Process Management (BPM) methods and techniques
To ensure that it achieves a competitive advantage over other organizations, Woolworths
Supermarket must put into practice certain methods and techniques that will aid in Business
Process Management. The first method that the organization needs to put in place is designing
the business process analytical plan. This step will involve gathering of the process data. The
target goals and objective of the company will also be represented in this case. The techniques
that will be used in this stage include, gathering process information, prioritizing business
processes, and creating process flows. Organizational catalogues and libraries will be used as the
main tools to provide information for designing the Business Process Analytical Plan. On the
other hand, Value Stream Mapping will be used to prioritize the processes.
The second stage in designing the Business Process Analytical Plan will be analysis. In
this stage, data obtained in the first design method will be sampled and analyzed. This will play a
significant role in choosing processes that should be implemented. There will be two categories
of analysis in this method. These include detailed analysis and analysis for process simulation.
The main reason for carrying out a detailed analysis for the company is to predict the future
outcomes of the company’s processes and how they will affect it in future. Simulating the
business processes will be critical since it will give an overview of the most optimal processes in
the organization. In this category, tools such as Open Text Software will be used to capture data
for activities and process flow decisions.

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The third method will be executing the processes selected in the previous method. This
will involve implementing and deploying these processes. Just like the other methods, the
execution stage still has its own techniques. These techniques include deploying the business
processes for Woolworths Supermarket. The second techniques will include identifying the
business rules set by Woolworths Supermarket.
After the execution process, the forth method will be tracking and monitoring the selected
processes against the metrics set by the organization. This stage will also involve report and
dashboard creation, measuring the performance of the business process analytical plan and
monitoring the selected processes.
The final method will be optimizing the processes selected. This is the overall method
that needs to be undertaken in any Business Process Analytical Plan. It is one of the major
methods in implementing a Business Process Analytical Plan. This method measures whether the
objectives set by the organization are achieved.
Project Process Mappings (As-Is and To-Be)
The current process that Woolworths Supermarket operates on entails several steps as
shown in the mapping below.