Joondalup Hospital: General Medical Process Case Study Analysis

This assignment presents a case study analysis of Joondalup Hospital's general medical processes. The analysis begins with an overview of the hospital's current business processes, including patient admittance, diagnosis, testing, and treatment procedures. It details the roles of various resource groups, such as doctors, specialists, and therapists, in the patient care pathway. The assignment also identifies inefficiencies in the original processes due to increasing demand and the need for optimization. The provided solution includes a description of the hospital's processes, starting from patient registration to discharge, incorporating medical tests, treatments, and the involvement of different medical professionals. The solution also cites a peer-reviewed journal article to support the analysis. The case study highlights the importance of understanding and improving business processes in healthcare settings to enhance efficiency and patient care.

Running head: BUSINESS PROCESS MANAGEMENT
BUSINESS PROCESS MANAGEMENT
Name of the Student:
Name of the University:
Author’s Note:

1BUSINESS PROCESS MANAGEMENT
The current business process of Joondalup Hospital:-
 This Western Australia based hospital's business process initiates with registering
the patient at the reception center, followed by a program planner creating a
selection for a preliminary medical analysis.
 The analysis is carried out by a medical specialist who will choose the next step.
If the medical consultants think somebody else can see supplementary backing the
patient, they are recommended to a doctor with another specialist.
 If the patient's illness is not perfect, the doctor will propose additional
examinations before illustrating any further assumptions (Twigg et al., 2015).
There are several categories of medical tests happening in this hospital, such as
biochemical tests, visual tests.
 When the test is completed, then the doctors are investigating properly after that
they choose the next steps. Several choices are existing to the doctor, like surgery,
medication, physiotherapy radiotherapy, and expert medical supervisors control
every process.
 In the testing time, it can be implemented in any instruction or sometimes
simultaneously. There are several different medical examinations, some of them
are controlled inside, but others are outside through third parties due to the lack of
well-informed workforce and limited apparatus.
 When the therapy procedure is done, then the medical supervisors and nurses
always monitor the patients as per the doctor's instruction (Standing et al., 2018).
At the time, the doctor believes that the patients are entirely out of danger.

2BUSINESS PROCESS MANAGEMENT
 The doctor provides them a discharge letter, and the authority acknowledges this
letter after finishing the entire internal business requirement (financial) the
hospital authority permit to discharge the patients.

3BUSINESS PROCESS MANAGEMENT
References:-
Standing, C., Standing, S., McDermott, M. L., Gururajan, R., & Kiani Mavi, R. (2018). The
paradoxes of telehealth: a review of the literature 2000–2015. Systems Research and
Behavioral Science, 35(1), 90-101.
Twigg, D. E., Myers, H., Duffield, C., Giles, M., & Evans, G. (2015). Is there an economic case
for investing in nursing care–what does the literature tell us?. Journal of advanced
nursing, 71(5), 975-990.