Business Process Management Trends

Running head: BUSINESS PROCESS MODELLING
BUSINESS PROCESS MODELLING
GROUP MEMBERS
Manjot Sandhu 10477884
Rozy 10476634
Navreet Kaur Sidhu 10473574
Lakhwinder Singh 10478719

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BUSINESS PROCESS MODELLING
Part A
Stage 1
Business Process Management Trends
BPM or Business process management is the term used for the management of the
current procedures in the business, analysing them and development of a plan for improvising
the current scenario in the businesses of the organization (Chang, 2016). This discipline involves
a certain amount of combination of modelling the procedures, automating, executing and
controlling them. The process generally consists of the activity flows for the businesses, so that
the employees, partners and the customers of the businesses are valued. This important for the
health organizations as well.
The business process management has been ever changing with the change in time and
the health organization would be required to follow the current trends in the market. Low-Code
App Development is one of the latest trends where the companies build their own applications.
In addition to this, few companies do not possess a development team which makes them BPM
platform hard so the development of low-code app have risen. Robotic Process Automation is
vital for any company’s operation (Wynn & Clarkson, 2018). This tool eliminates complex
coding and develops automatic processes for the businesses in the place of the manual ones
(Medling et al., 2018). The Smart contracts are used to execute the processes faster than needed
in a workflow automatically. This doesn’t need any human interactions and thus reduces the
workload. The use of extended collaboration improves the workflow and the increases the
productivity. The system collaborating among themselves reduces both the costs and the errors in
the business improving the efficiencies. The health sector would be hugely benefitted and would

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BUSINESS PROCESS MODELLING
be able to successfully help their patients. Artificial intelligence has also played an important
role in evaluation of data and providing the businesses with solution effectively.
Importance of process analysis, design and development
Process analysis is useful for the identification of the individual processes so that they
can be easily visualized and described. The system and the link in between the different type of
processes of the system are performed by the process analysis. It is function performed mainly
for the analysis of the workflow in the organization (Hayes, 2017). The understanding,
management and improvement of the procedures within a business for an organization can be
performed efficiently with the process analysis.
Design of processes are very important after they have been analysed. It is important that
the process is designed at first before it can be implemented (Hayes, 2017). The design of the
process would be helpful in identifying the areas which have been mitigated and which can be
further mitigated.
Process development is the function where the process which has been designed in the
initial stages are finally being given the actual structure within the business of an organization
(Wynn & Clarkson, 2018). Development of the process helps in increasing the business
efficiency desired by the organization.
Problems and issues of the current process
Waiting time
The patients have a wait a for through the calling process which would result in irritated
and dissatisfied clients or patients for the Joondalup Hospital. The issues are stated below:
 Delay in response