Business Process Model for Global Management Account Services

Running head: BUSINESS PROCESS MODEL
Business process model
Name of the Student:
Name of the University:
Author Note

1
BUSINESS PROCESS MODEL
Introduction
The Global Management Account services is a company that performs the outsourcing of
the Management Accounting services. The company is looking to develop a suite that would be
addressing the small and the medium sized businesses. The company provides a full suit of
services to their clients. This report is used for the description of the current procedures of the
organization and discuss the inefficiencies on the process and discuss the possible solution for
the current inefficiencies. It has been thought the development of an information system would
provide an efficient
Purpose
The purpose of the system is to provide the organization with a solution so that the
quality of the services and the timeliness of the services provided to the clients are better the
competitors of the organization. In addition to this, the system should also provide a better labor
management for the organization.
Participants, Inputs and Outputs to the current system
The Global Management Account Services have six core services:
 Source new clients
 Support personnel
 Develop and maintain systems
 Provide administrative services
 Manage finance and compliance
The participants input and output of the current system are provided in the table below:
Participant Input Output
Client, Sales team Contract signing Copy of the contract
Account receivables, clients Copy of contract Invoice
System, Client Copies of invoice Client receives invoice
File
Account receivables Payment Cash
Reconciling debts
Client Reconciling debts

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BUSINESS PROCESS MODEL
Client Follow Up file Two forms of the unpaid
debts are generated
System Remainder File
Debts collector Unpaid debts file
Accounts Receivable,
suppliers
Invoice Reports generated
Account processing
department, Compliance team
Weekly Reports
Payroll department, sales
representative
Payment information Commission
Sales representative Receive payroll Payroll letter
Account Processing team,
compliance team
Monthly payroll report
Process Flow or Activity Descriptions
The process flow and the activity descriptions of the system are provided below:
Participant Input Process Output
Client, Sales team Contract signing The client signs the
contract, the copy of
the contract is send to
the account
receivables
Copy of the contract
Account receivables,
clients
Copy of contract Maintains customer
information
Billing the client
Invoice
System, Client Copies of invoice One is sent to the
client
The other is stored as
file
Client receives
invoice
File
Account receivables Payment Monitoring Cash

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BUSINESS PROCESS MODEL
Reconciling debts
Client Reconciling debts Checking whether the
client has paid the
debts or not
Client Follow Up file Checks if the client
has paid the debts or
not
Two forms of the
unpaid debts are
generated
System Remainder File
Debts collector Unpaid debts file
Accounts Receivable,
suppliers
Invoice maintain supplier
information
process invoice
expense claim
processing
creditor payments
supplier statement
reconciliation
Reports generated
Account processing
department,
Compliance team
Weekly Reports
Payroll department,
sales representative
Payment information The commission is
added to the payroll
of the sales
representative once
the client pays the
fees
Commission
Sales representative Receive payroll Transfer of the
payroll
super annulation
remittances are send
to their nominated
Payroll letter