Business Process Modelling for Quality Management in Birkbeck University of London

Running head: CULTURAL INNOVATION
Business Process Modelling
Name:
Institution:
Date:

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Birkbeck University of London case study
1. Challenges faced by the university
The need for quality processes in quality management in the university and the
accompanying testing processes ensuring that solutions are indeed met.
2. The objectives
a) Providing quality management solutions for the university.
b) Implement operational excellence and increase speed and quality.
3. What they did to meet the objectives
Set up a good business process management model as a component of business process
management that is able to analyze, control, compare business processes.
4. Discuss how they went about in discovering the processes?
Looking at the quality management issues concerning the university. A process model is a
description of a business process in predetermined terms, according to rules called notations.
The business process model can be either textual, graphical or informational.
5. What improvements were achieved?
Due to this, the process model makes it easier to understand its course than, for example, its
verbal description. How to model a business process depends on the purpose of modeling:
6. Write a reflective summary for the rational behind Business Process Modelling
The graphical model of the business process is identical in content to the text model,
therefore, having such a model it is easy to translate it into text format to form standard-
regulatory documentation. Some BPM systems allow you to generate performance

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regulations, job descriptions, and much more in a fully automatic mode based on the model.
The business process model is traditionally the main component of business process
management (Allweyer, 2016). Since the object of process management is a business process,
to be able to recognize, compare, analyze and control, it is necessary to divide it into a
number of attributes that characterize each property or ability of the process.
Week 3: One BPM Diagram
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Week 4
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Week 5