Reliable Finance Company: Business Process Modelling and Analysis

This report delves into business process modelling (BPM) within the context of Reliable Finance Company, starting with a summarization of a previous assessment related to the company's processes. It explores enterprise architecture and its application to the case study, highlighting the link between BPM and enterprise architecture. A BPM diagram is discussed, outlining key process segments such as payment verification, payment reminders, and report generation. The report identifies business entities like staff, payments, customer loans, and reports, detailing their attributes and status changes. Collaborative business processes are examined, suggesting potential collaboration with the banking sector. Finally, the application of business intelligence tools to improve the company's processes and enable better decision-making is explored, with emphasis on enhancing payment verification quality. The report concludes by underscoring the importance of BPM for organizational processes.

Running head: BUSINESS PROCESS MODELLING
Business Process Modelling
Name of the Student
Name of the University
Author Note

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Table of Contents
Introduction:...................................................................................................................2
Summarisation of the Previous Assessment:.................................................................2
Enterprise architecture:..................................................................................................3
Discussion Regarding BPM Diagrams:.........................................................................5
Collaborative Business Process:....................................................................................8
Business Intelligence:.....................................................................................................9
Conclusion:....................................................................................................................9
Bibliography:................................................................................................................11

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Introduction:
In the context of business process management the business process modelling is
considered as some specific kind of activity for representation of an enterprise so that current
ongoing processes can be analysed, automated and can be improved. The BPM is mainly
executed by business analysts. This business analysts holds specific types of expertise in the
modelling discipline. Also, by utilising the process mining tools models of processes can be
derived directly from the event logs.
In this report the case study of Reliable Finance Company will be elaborated briefly.
While the case study is being elaborated first of all the previous assessment will be discussed.
Following the discussion the enterprise architecture will be elaborated in the context of given
case study. Following that the created bpm diagram will be discussed in this report.
Following the discussion of bpm diagram the collaborative business process will be
discussed. In the further section of this report business intelligence will be discussed and it
will be applied to the given case study.
Summarisation of the Previous Assessment:
The previous assessment was also related with the case study of Reliable Finance
Company. In this assessment first the processes of the system has been analysed. Following
the analysis part stakeholders of the system is identified and scope of the project is
determined. Also, bpm diagram has been created in this assessment and proper
recommendation for the system has been provided.

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Enterprise architecture:
The enterprise architecture is considered as some set of processes through which the
organisations will be able to organise and standardise the existing IT infrastructure for
aligning it with the specific goals of the business. these strategies includes IT growth rate,
digital transformation and modernization of the information technology as a whole
department.in an another way the enterprise architecture can be elaborated as practices of
analysis, planning, designing and implementation of the enterprise analysis for successful
execution on the business strategies. The enterprise architecture helps businesses buy
structure in the IT related projects and policies for achieving desired results regarding the
business. This will also help to stay on the top industry directions and trends by utilising the
architecture principles and practices which is known as the planning of enterprise
architectural.
In the given case study of Reliable Finance Company the enterprise architecture can
be easily applied as both of the enterprise architecture and the business process modelling is
linked with each other. It has been assessed that business process modelling leads to business
architecture which again leads to enterprise architecture. It has been also assessed that the
business process modelling is very much useful for managing and building process creation
and maintenance of some particular enterprise architecture practice and the output of it. For

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the large organisations commitment to the enterprise architecture will work smoothly and it
can be good way to use the business process modelling practices and technologies. Through
this way the business process modelling and the enterprise architecture are related with each
other.
One of the main activity of business process modelling is the business process
modelling notation. Here this business process modelling notation is able to affect the
enterprise architecture. It has been assessed that high level modelling all the business process
notation helps the enterprise architecture to create a model which can be understood by both
of the IT department and businesses. it is also determined that new versions of business
process modelling notation will enable the enterprise architects to create model of high level
that will be closely reassemble with executable processes.
The enterprise architecture can be defined as some specific framework which
provides notation and methodology for the business process modelling. This notation
provides standard uses for describing the business process modelling. The blueprint of
enterprise architecture is capable of affecting business process modelling portfolio processes
by providing description how to analyse, create and manage the processes of business process
modelling.
Considering the value stream mapping it has several of advantages which can help the
businesses to grow faster. In many of the cases the value stream mapping has been considered
as a lean business practice. Within this context it has been seen that disciplines of value
stream mapping has helped the businesses to increase their value of the products and it also
helped to create a positive influence on the experiences of customers. It is generally that
satisfaction of the customers is the key area for the business owners to capture the large

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amount of market share. Through this particular ways the value stream mapping is actually
helping the businesses to grow faster.
Discussion Regarding BPM Diagrams:
From the business process modelling diagram the main identified process segments
are discussed in the following section:
 Payment: The process of payment is actually external for the Reliable Finance
Company. The execution of the process is controlled by the customers. For successful
execution of this process customer needs to send voucher of payment through email
services to the Reliable Finance Company. After successful payment from the end of
the customer department of home office of the organization receives the payment
from the end of Reliable Finance Company. Verification of Payment: The staffs at the Home Office Department are liable for the
process of verification of the payment. In this process when the payment verification
is successfully done staffs of the Home Office proceeds directly to the next advance
activity which is the process of reporting. In such of the situation where the
verification of the payment is still in progress it is forwarded to the system of analysis.
Analysis regarding the payment process is done and following that it is send back to
the Home Office. Reminder of Payment: The system of analysis will be very much helpful in this case
for recording the results of the system of verification. This system will be capable of
data collection about the loans which are outstanding in this case and provides a
reminder to the customers about total value of outstanding loan which need to be paid
by the customers to the organizations.

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 Report Regarding Payment: After successful verification of the payment a report is
being generated. In this generated report the actual amount of loan and the status of
the loan will be described briefly by the organizational staff.
The entities regarding the business which has been identified for the Reliable Finance
Company are the staffs, payment, customer loans and the reports.
The status which changes after the payment verification process are discussed in the
following section:
 Customers: Throughout the whole process status of the customers remains
unchanged. Payment: The entity of payment changes when the payment goes to the received state
by the from the draft state to the organization. The entity of payment when reaches to
the staff within the department of home office the status of payment goes into the
review state. Loans: Loan is also in important process in this case. The status of the loan changes
after proper validation of the payment. In this process the status of the loan is changed
to being from an outstanding situation. Staffs: The staffs does not possess any type of any type of status changing cases. Thus
status of the staffs remains same throughout the whole process. In this system the
staffs only handles all the payment related concerns including verification and
finalization of the system. Report: The report entity is considered as the final output of the whole process of the
organization. The status of the report changes whenever the final report is published.
The attribute list for all the entities within the system is discussed in the following
section.

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Customer:
 Name of the Customer
 Email
 Contact
 Account Details
 Bank Name
 Address
Payment:
 Mode of Payment
 Number of Card
 Details of Account
 Total Paid Amount
 Payment Date
Loans:
 Number of Loan
 Amount of Loan
 Date of Loan
 Terms
 Interest
 Status of Loan
Staffs:
 ID of Staff
 Name of the Staff

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 Salary
 Address of the Staff
 Department
 Contact of Staff
Report:
 ID of Report
 Details of Report
 Date of Report
Here the customer is able to make payment for the outstanding loan and can also take
loan from the organization. Organizational staffs plays an important role in this context as
they are responsible for handling all the payments within the organization and this payments
are related with each of the customers. Staff are also responsible for the report generation
which is important for process determination that executes between the entities. Each of the
entity have some important role while the loan amount is processed. After proper processing
of the loans customer becomes essential in this case for proper report maintaining. This
reports are preserved by the customer for any type of future references. Thus in this case each
of the staffs must have proper knowledge about the association of the report regarding the
loan generation. Reports are very much important for loan determination and payment of
each of the customers.
The actual size of the business process modelling depending on the size of the
software and the budget. It has been also accept that the size of the business process
modelling is also influenced by business objectives.

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Collaborative Business Process:
For almost every organization it is very much important to consider the basic design,
execution, services and development of the business. The Reliable Finance Company
currently provides loan and payment related services for the business. Currently the
organization is looking to expand their area of business. Here the Reliable Finance Company
can collaborate with the banking sector. Subordinated capital model need to be utilised by the
Reliable Finance Company for the collaboration with other enterprises. In this case the
investors becomes highest priority creditors for the business. It has been assessed that there
are many cooperative which exists within high risk, low margin and capital intensive areas
for takeovers, which are very much rare in this case. Thus the Reliable Finance Company
needs to prepare their business model for equal rights over the business. The brand value of
the Reliable Finance Company will be less for any type of large co-operative. Thus
appropriate organization need to select appropriate organization for the purpose of
collaboration.
Business Intelligence:
The process of business intelligence is depending on business for conversion of the
available data into some kind of knowledge which provided to the stakeholders for analysis
and taking appropriate decision at the right time. The tools of business intelligence will be
able to help Reliable Finance Company exhaust data analysis and report generation with very
low amount of time. Organizational payment process will be improved through implementing
the business intelligence tools.
Collaborative intelligence describes multi agent, human or machine characteristics
which are developed uniquely for the solving of the problem. The Reliable Finance Company
aims to expanse the organization and for that collaboration plays a major role.

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The framework of quality assurance is very much important for almost every type of
organization. In the sector of production this quality factor plays a very much crucial role.
The quality of the payment verification is very much crucial thus it must be in optimal
condition for perfect execution of the organization processes.
Conclusion:
From the above discussion it can be concluded that business process modelling is very
much important for the organization business processes. In this report BPM for the system
has been created. Following that Enterprise Architecture in the context of Reliable Finance
Company has been analysed. Following that created BPM diagram has been evaluated in this
case. In the following section collaborative business processes has been discussed. In the
further section of this report business intelligence regarding the Reliable Finance Company
has been evaluated.

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