Business Process Modelling: Challenges, Objectives, and Implementation

Running head: Business Process Modelling 1
Business Process Modelling
Affiliate Institution
Professor’s Name
Date

Running head: Business Process Modelling 2
What are the challenges faced by the university?
Uncertainty- the users of the system may have poor understandability of the business
process model is a challenge to the developed business processes. Also, the business process
that is to be implemented may not be complete this give a strong challenge upon the
implementation of this project. (Osterle, 2012)
What were their objective?
The main objectives of the business process model of the birkeck school is that they wanted to
reduce the complexity and the duplication of errors, increase the speed and the quality of data to enforce
the business users to established their small-scale process advancement and to explain the high volume
processes to be automated and developed them quickly. However, building a cross functional processes
that will help the university units to work as expected and to established the operational excellence
programme through the business process modelling (Holt, 2009).
What was done to meet the objective?
In order for the university to meet the objective of the business process model being
developed, they had to define the methodology being used to develop the process model. Also,
the project team had to identify the problem and then collect all the data concerning the process
model and then analyze them accordingly so that they can come up with the best solutions.
Discuss how they went about discovering the processes?
They identify and found out that the school has a problem in storing the large volume of
data using paper. This deserves the school to procure a software solution that will help to manage
and run the processes with ease. (Mohapatra, 2013) This will lead to a faster way in which the
issues posted by the students are addressed faster and timely.

Running head: Business Process Modelling 3
What improvement were achieved?
Through the use of the developed system, there are a lot of things which were achieved
by the process model developers including the following: the status and amendments of the
students are now addressed faster, the processes implemented and put in place are three within
12 months, the operational and large number of students up to 18000 are able to access the portal
and so many cases are closed per year. More so, students can make requests online and the
operational system for the staff is able allow them to fix their task faster. (Tennent & Friend,
2011)
Write a reflective summary for the rationale behind business process modelling. This
should be generic in nature without considering the above project.
The way in which an organization is improved through collaborating business with IT is
called business process modelling (BBM). In business process modelling, technology is
implemented to provide an information system through which the work can be made easier and
to maximize the profitability of the company. (Tennent & Friend, 2011) During business
processing model development, the project team has to choose a methodology which is to be
followed so as to allow timely completion of the information system implementation.
Some of the challenges which may be faced during the business process modelling
includes the uncertainty where the users of the information system are not able to easily
understand and adapt the new system. Also, the new system may lack completeness and this may
cause a misunderstanding between the programmers and the owners of the company.

Running head: Business Process Modelling 4
Figure 5.1
In this process, the retailer book orders a through the internet and the products are
approved and shipped to reach the client within the specified timelines.
Figure 5.2