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Business Process Modelling Information 2022

   

Added on  2022-09-16

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Running head: PHARMACY
BUSINESS PROCESS MODELLING
Name of the Student:
Name of the University:
Author Note:
Business Process Modelling Information 2022_1

BUSINESS PROCESS MODELLING1
Introduction
In this modern era, every industry, either small scale or large scale, are evolving with
implementing and practising multiple strategies. For accomplishing or achieving effective
market value, the organisation needs to establish its own strategies, analyse their weakness
and strength. Business process modelling and notation is an effective approach for any
business that would help them to accomplish their goal. The major principle of this model or
framework is that both the function of operation along with innovative business strategy
would align and works towards the shared goal (von Rosing et al. 2015). This paper intends
to examine and formulate the business process modelling and notation for the provided
scenarios and illustrate a description of effective strategies in each of them.
Scenario 1
The first scenario is about the Wholesaler of the pharmaceutical industry that deals
with the multiple independent chemists. The organisational structure has been demonstrated
with the help of the business process modelling and notation (BPMN) model with the help of
Swim lanes. Swim lanes would help in mentioning the key actors of the organisation or the
business operation. The Wholesaler of the pharmaceutical industry provides services to
multiple retailer pharmacies. These retailers are either existing clients or customers or new
clients or customers. The key actor of the organisation is Salesforce as the entire operations
are initiated by them. They visit weekly to multiple pharmacies both existing and acquiring
new customers, they would collect the relevant orders from them and at the end of the day,
and they would share with the administration team. In the model, the initial task is showed
from the Salesforce perspective. The business is generated by the leads provided by the
Salesforce. After receiving the list of client from the workforce, the administrative team
would check with the orders along verify the relevant information provided by them. Here,
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BUSINESS PROCESS MODELLING2
the information includes basic details of the clients such as name or addresses. Then, there is
a decision that needs to make whether the information is completed or not. If information is
not completed, the team would inform the workforce, and further, this workforce would
notify the client about the cancellation of the order. Complete information orders would be
sent to credit controlled clerk, as shown in the model or figure. After necessary evaluation, it
moved to the sales leader clerk. Further, the warehouse department has prepared and
dispatched the orders to the client with the necessary invoice. Thus, this BNMN model has
demonstrated the entire operation of the wholesaler pharmaceutical industry effectively.
Business Process Modelling Information 2022_3

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