Business Process Modelling

Running head: BUSINESS PROCESS MODELLING
BUSINESS PROCESS MODELLING
Name of the Student
Name of the University
Author Note:

BUSINESS PROCESS MODELLING1
Table of Contents
Answer to Question 1..........................................................................................................2
Process Model using Swim Lane.....................................................................................2
Improvement in Fulfilment order process.......................................................................3
Answer to Question 2..........................................................................................................5
Answer to Question 3..........................................................................................................6
Organization need to implement reengineering process..................................................6
Different methods used by organization in implementing a reengineering process........7
Reference.............................................................................................................................9

BUSINESS PROCESS MODELLING2
Answer to Question 1
Process Model using Swim Lane
Fig 1: Process Model Using Swim Lane
(Source: Created by Author)

BUSINESS PROCESS MODELLING3
Improvement in Fulfilment order process
Order fulfilment can be stated as a vital aspect of supply chain management. The overall
success of the business depends on the way how quickly and efficiently the orders of customer
can be processed (Chang 2016). With the increase in number of order process, the overall
process of shipping can become faster. It will merely increase the overall customer satisfaction
and provides a competitive edge over the competitors. There are large number of methods for
improving the overall order fulfilment process like
Making a choice of method for picking up order: Business can easily pick up orders
right from their customers by making use of different methods. Some of the popular steps are all
about discrete of pickup of order that is one item at a time (Huang et al. 2015). It is considered to
be good for low volume that is pass and pick picking of order. The given orders are minimized
into zones, which will reduce the overall walking distance. Batch picking can come into picture
where each method comes up with plus and minus points (Esbenshade et al. 2016). One needs to
choose with the given thing which is very much suitable for the business.
Increase in accessibility of Customers: Customers are one who places the orders, so to
get more orders, it is vital for making the fulfilment process much faster and easier. The forms
are easily available on online platform, which is short and easy to understand (Nohria 2017). It
merely requires information which requires entering of minimum information. Customers do not
need to bother with the difficult to find and understand the lengthy orders (Widigdo et al. 2016).
It is all about preferring to go to the supplier or vendor.
Autofill’s and multiple choice of forms: One thing that is taken into consideration all the
customers detest need to be done for long and details of forms. To make the order fulfilment
much faster and easier for both customers to make use of autofill’s (Jha Jha and O'Brien 2016).