Business Process Models and Strategy Analysis

This paper discusses the use of business process models to support business strategy and analyzes different software options for CC Music. It also provides recommendations for implementing the strategy.

Running head: Business Process Models and strategy analysis
Business Process Models and strategy analysis
Name of the student
Name of the university
Author’s note

Business Process Models and strategy analysis
PART A: Business Process Models and strategy analysis
 Two Business Process Models
Modelling of the business process is a kind of graphical representation focusing on
the workflow or business process of a company, considering the scope of potential
improvements. The process is achieved through a different method of the graph, such as the
diagram of data-flow, flowchart, etc. Modelling of business process is used exchangeable with
the mapping of the business process (Slack, Chambers, Johnson, 2007). Both of the two aims on
process representation on the basis of potential identification of improvements and weakness.
Some suitable business process for supporting CC music is explained below:
I. Modelling Notation of Business Process (BPMN)
Process analyst or those who are involved in the decision process of the company's
business model selection considers the BPMN model that is created through using BPMN 2.0
tool, as a standard model of business. The model uses a simplified arrow, geometric shapes, and
arrows that all relate the nuances and flow (Phadermrod, Crowder and Wills, 2019), related to
the process. A consultant of the process gets the ability to know about the exact functional
procedure of the model by taking a look at BPMN 2.0.
Though BPMN is comparatively simple, it isn't the immediate instinctive for the business
users in a regular manner. As in this case, it demands the process consultants tool, BPMN could
be implemented here successfully.

Business Process Models and strategy analysis
Figure: BPMN diagram (White, 2004)
II. Nation for Universal Process (UPN)
For a process analyst, it is more intuitive to implement UPN model for the business
process, as it does not require to learn a new language. A simplified model related to the
completion of every task is provided by UPN model (Stevenson, (2009). The boxes explain
about what takes place, the subject to whom it is assigned, and when more the happening takes
place within the sequence. As in this case it demands the implementation related to SME, UPN
could bring success as the model helps in process designing and analyze of the process, opens
the comfort zone for the management to follow the norms of the business, and also allow the
users of the end business to observe the process of the business (Slack, Chambers, Johnson,
2007).
 Strategic analysis for CC Music
SWOT
SWOT can be implemented most successfully in CC music’s strategic analysis.

Business Process Models and strategy analysis
SWOT is a type of study followed by the organizations in the aim of observing their own internal
weakness and strength. It also helps in identifying the external threats and opportunities of the
organization. The technique of analysis can identify the internal area of improvement of the
organization that further helps in the development of the strategic plans (Basahel and Irani,
2009). Depending upon the external and internal data, the technique could guide the business
practices towards strategies that are more likely to bring success, and leaving these in which the
organization have been less successful. A SWOT analyst, competitors or investors could also
lead them to the fact in which the business strategy might be weak or strong and why.
Key features of SWOT analysis:
 SWOT analysis is based on planning, following a strategically way that
provides an assessment tool for the business.
 Identify the core opportunities, weakness, strength, and threats that lead to
analysis that is based on fact, new ideas, and fresh perspectives.
 It was used as an analysis tool of business for the first time. Now it is also
eligible to analysis non-profits organization, government, and individual that includes
entrepreneurs and investors.
 In the case of diverse voices and groups, which stay within a unique
organization and free for providing a realistic point of data rather than providing a prescribed
massage, SWOT analysis is proved to be perfect for analyzing.
STRENGTH WEAKNESS
OPPORTUNITY THREATS
SWOT MATRIX
The analyst presents the analysis of SWOT, in one quadrant, which is made of the square that is
marking up four areas individually. This graphical arrangement explains the current position of
the business. Although the points that are under the same heading (Lucas, Henry, and Jie Mein

Business Process Models and strategy analysis
Goh, 2009), might not carry equal importance. But all of them should express key insight about
the opportunity balance, threats as well as the disadvantages and advantages.
 Strength
Describes the proficiency of the business and the features that separate the organization
from the competitors: a base of loyal customers, strength in the business band, a strong and
maintained balance sheet, and the unique business technology etc. (Jasiulewicz-Kaczmarek,
2016). As an example, a fund that is hedged could have expanded a proprietary strategy of
trending that has the ability to return a result that is market-beating. Further, it should analyze the
results in the aim to encourage new investors in investing.
 Weakness
It explains the condition that obstructs an organization from the optimum level of
performance. It identifies the area where the business needs to focus for improvement to keep
their position in the marketing competition: weakness in business band, turnover that is higher
than average, debts at higher level, inadequacy in the chain of consumers (in this case
arrangement of booking), or lack in the capital to invest.
 Opportunities
It explains the factors that work externally in giving the business a favourable condition
and advantages in the market competition (Bartis and Mitev, 2008). As an example, if the
government omits the tax on shows the band company could get more monitory advantages that
have the potential to improve their band's collection or manpower, and shares in the market.
 Threats
This part of SWOT explains those factors that could harm the business strategy of the
organization. For example, economic fall down of the country could be a threat to a band. As, if
there is a scarcity in the monitory of the common citizen, they will invest less money in the
comfort or leisure, further it will reduce the number of booking or offer for the band to perform.
Advantages of using SWOT
Business-strategy meeting could be guided most efficiently by using SWOT. It is
efficient to gather every responsible personality to discuss the core weakness and strength, then
identify about the threats and opportunities depending upon those which further leads to design a

Business Process Models and strategy analysis
brain-storm idea of improvement (Orlikowski, 1992). An organization practices that strategy to
identify the unaware factors and impossible to find out without the input of groups before the
change of the season.

Business Process Models and strategy analysis
Part B:
Open Source Software: The open source software refers to something that can be modified and
shared by the people as the design is accessible publicly. It is needed for the business because the
open source software is a software that is with the source code which anyone can modify, inspect
and enhance.
Comparison Table:
Software Name Set of Characteristics Key Characteristics
Your Virtuoso  Activity Dashboard
 Calendar Management
 Registration
Management
 Reporting and Statistics
 Class Management
 Online Payments
 Instructor
Management
 Recital
Management
 Email Management
 Automated
Scheduling
 Registration
Management
 POS
 Activity Dashboard
 Music Studio
Management
 Automatic Updates
 Auto-Pay

Business Process Models and strategy analysis
 Email Marketing
Jackrabbit  Activity Dashboard
 Activity Tracking
 Attendance Management
 Automatic Notifications
 Calendar Management
 Progress Tracking
 Customizable Reporting
 Data Import/Export
 Records Management
 Registration
Management
 Self Service Portal
 Time and Attendance
Tracking
 Scheduling
 Online Registration
 Class Management
 Repertoire
Management
 Time Clock
Integration
 Billing and
invoicing
 Billing Rate
Management
 Electronic
Payments
 POS
 Registration
Management
 Visitor Registration
 Activity Dashboard
 Website Integration
 Client Portal
 Self Service Portal
 Event Scheduling
 Event Management

Business Process Models and strategy analysis
 Discount
Management
 Calendar
Management
 Event Calendar
TutorCruncher features  Calendar Management
 Learning Management
 Progress Management
 Progress Tracking
 Registration
Management
 Accounting
Management
 Appointing
Scheduling
 Attendance
Tracking
 Automated Emails
 Billing/Invoicing
 Business
Intelligence
 Calendar
Management
 Class Scheduling
 Custom Fields
 Document Storage
 Lesson Booking
 Online Classes
 Online Payments
 Online Pay-outs

Business Process Models and strategy analysis
 Parent / Student
Portal
 Reporting analytics
 Reviews
 SMS Integration
 Tax Calculations
 Third Party
Integration
 Tutor / Client /
Student Profiles
 Tutor-student
Matching
 Website Integration
 Whiteboard
Techworks features  API
 Automatic Notifications
 Calendar Management
 Customizable Reporting
 Data Import/Export
 Self Service Portal
 Time and Attendance
Tracking
 Attendance
Tracking
 Scheduling
 Parent / Student
Portal
 Faculty / Staff
Management
 Student
Information /
Records
 Scheduling

Business Process Models and strategy analysis
 Online registration
 Class Management
 Driver Scheduling
 Independent /
Private
 Appointment
Scheduling
 Online Payments
 Online Classes
 Automatic Grading
 Lesson Notes
 Application
Integration
 Automatic
Notification
 Automatic
Reminders
 Calendar
Management
 Contact Database
 Credit card
Processing
 Custom
Registration Forms

Business Process Models and strategy analysis
 Customer Accounts
 Customisable
Branding
 Customisable
Reporting
 History Tracking
 Invoice Processing
 Multi-location
 Multiple User
Accounts
 QuickBooks
Integration
 Real time Data
 Real time Updates
 Search
Functionality
 SMS Integration
 Timesheets
 Website Integration
 Continuous Backup
 Availability
Management
 PDF Conversion
 Class Scheduling

Business Process Models and strategy analysis
 Visual Analytics
 Data Export
 Drag and Drop
Interface
 Optional API
 Automated Billing
 Custom Fields
 Email Templates
 Surveys and
Feedback
 Web Forms’
 Delivery Tracking
 Filtered Views
 Personalised
Profiles
 Visitor Registration
 Email Invitation
and reminders
 Online Booking
Integration
 Availability
Indicator
 Enrolment
management
 Client Follow-up

Business Process Models and strategy analysis
Scheduling
Sawyer  Calendar Management
 Communication
Management
 Customisable Reporting
 Self Service Portal
 Class Summary
 Program
Management
 Online Registration
 Instructor
Management
 Multi-school
Management
 Customisable User
Profiles
 Filtered Messaging
 Billing Statements
 Parent Portal
 Activity
Management
 Calendar
Management
 Client Portal
 Communication
Management
 Credit card
Processing

Business Process Models and strategy analysis
 Custom Forms
 Customisable
Reporting
 Document Storage
 Document Storage
 Electronic
Payments
 Employee
Management
 Event Calendar
 Instant Messaging
 Referral Tracking
 Summary Reports
 Class Scheduling
 Group Scheduling
 Event Scheduling
 Price Management
 Filtered Views
 Instructor
Scheduling
 Online Booking
Integration
 Availability
Indicator

Business Process Models and strategy analysis
 Collaboration Tools
 Self-service Portal
 Customer
Experience
Management
From the above comparison table, it can be concluded that the suitable software for CC music is
Your Virtuoso. As this is the software which is mainly focused to serve solutions for music
platforms. This software provides management for music studio which is not provided by any of
the software mentioned here. The Software also provides various type of other features which
will help to have better service for CC Music. Here is also mentioned about other software which
may give a better solution but Your Virtue the best among them.

Business Process Models and strategy analysis
Part C:
Executive Summary
The business process model is a representation of the processor workflow of the business that is
represented in a graphical order. This paper tries to identify the way in which a band can improve
its business strategy to improve themselves and turn the band into an enterprise. As a person,
working as both technology teacher and musician dabbles in between the realm of audio-
creativity and the areas of content strategies which leads them to the tendency of treating music
and their art like a business rather than using it as an outlet of creativity. The paper discusses the
strategies through which they can get committed to their goal. The research tries to determine
whether the business strategy should flow in a standard, e-commerce setup like one-size-fits-all
type as Big Cartel or it should try to implement the like a company that follows the development
of open source like Approbation.

Business Process Models and strategy analysis
Table of Contents
Introduction......................................................................................................................................3
PART A...........................................................................................................................................4
Business Process Model to support the Business Strategy..........................................................4
BPM ROADMAP........................................................................................................................6
Your Virtuoso..........................................................................................................................7
Jackrabbit.................................................................................................................................7
TutorCruncher features............................................................................................................7
Techworks features..................................................................................................................8
Sawyer.....................................................................................................................................8
Conclusion and Recommendation...................................................................................................9

Business Process Models and strategy analysis
Introduction
This paper reflects an overview of the situation that CC music is currently dealing with
an outlining of the roadmap that helps in implementing and achieving the modification of the
business that is proposed that carries the potential to bring benefits for the business (Lucas and
Goh, 2009). This paper explains about the business strategy that the band authority could follow
to achieve the business as an enterprise a supporting software that efficiently supports the
proposed strategy of the business. It also shows the parameter of the characteristics on which the
implemented software could be judged. This paper elaborates the map of achieving the proposed
situation which is beneficial for the band enterprise business, the supporting software and
discussion about that, and some recommendation that ensures the efficiency of strategy
implementation that includes the probable challenges, which the company might face on the flow
of their business (Bartis and Mitev, 2008).

Business Process Models and strategy analysis
Business Process Model to support the Business Strategy
A standard Nation and Model of Business Process (BPM) got the potential to provide a
capability to the business to understand the procedure of their internal business in a graph
dependent nation which gives the comfort of communicating in a standardized manner with all
those mentioned processes to the organization that the band authority aims to construct. Further,
the mentioned graphical model will acknowledge the authority about the efficiency of the
collaboration and transaction of CC music’s business (Martin et al., 2010). This model gives the
insurance of business understanding by the business itself and the participants related to the
business, which further enables the opportunity of quick adjustment to the introduced internal as
well as B2B business circumstances.
Companies who are focused on having independent projects use the limited alignment of BPM in
order to achieve their goal. The framework of BPM helps the organization in creating the project
portfolio of aligned BPM. It also defines the platform of BPM which open the comfort of using
deliverables of BPM of other projects too (Orlikowski, 1992).
The journey of BPM has consisted of two phases:
1. The first phase is related to the creation of BPM model within the project of BPM, used
within the training program that is process oriented and publication of it through the
internet. Ad-hoc utilization in the aim of the used methodology of BPM governance
dependent business process optimization is the outcome of the first phase.
2. The second phase is related to the reuse of the model of BPM process by projects of BPM
like monitoring of process (Scorecards related to Balance), optimization of process (Six
Sigma), automation of process (Workflow) and programs of business transformation
(Polychronakis, 2007), this defines the situation when the BPM’s ROI is capitalized.
After the successful completion of the 1st phase, the analysis occurs about the BPM if it delivers
the aimed ROI. At that situation, a clear understanding of BPM strategy and BPM roadmap is
required so that the organization could identify the benefits of BPM generation during the
introduction of the roadmap of BPM on the next few years.
Strategy Design Implementation Controlling

Business Process Models and strategy analysis
Strategy of
business
Management of
business
Transformation
of business
Management of
communication
BUSINESS
MANAGEME
NT
Scorecard
depending upon
process/business
analysis
Analysis of service
and products.
Management that
requires bus
Transformation
of program and
management
Information
management of
communication
platform
BPM Program
Management
Design of BPM Configuration
Management of
BPM
Support
Management of
BPM
PROCESS
MANAGEME
NT
Standards and
portfolio of
BPM
management
BPM architecture
of process model
of corporate
Documentation,
testing and
execution
platform of BPM
Release
management and
system support of
BPM

Business Process Models and strategy analysis
Strategy Design Implementation Controlling
Program of
BPM change
Design of BPM
organization
Management of
BPM change
Governance of
BPM
ORGANIZAT
ION
MANAGEME
NT
Organizational
objectives and
stakeholders
objective of
BPM
Process owner and
organizational
design of BPM
Change
management of
BPM and
concept of
authorization
Methods and
standards of BPM
and organization
BPM Program
Management
Design of BPM Configuration
Management of
BPM
Support
Management of
BPM
MANAGEME
NT CONTROL
ROI calculation
and analysis
process costing
Quality analysis
and project of Six
Sigma
Training and
content
management of
BPM
SLA management
and Objectives
analysis of BPM
BPM ROADMAP
The Implementation and improvements of software solution into CC music will help in
keeping the pace with the societal demand. In part B, there is discussed about a number of
software which can be implemented for CC music. There are five software suggested for
Implementation in CC Music.
Your Virtuoso
It is one of the software which can be implemented in CC Music. This software serves
with a number of characteristics, such as Activity Dashboard, Calendar Management,
Registration Management, Reporting and Statistics. This is the characteristics that will help CC
Music to manage their organization with ease (Samoladas et al., 2003). This software also
provides various characteristics including class management, online payments, email
management and various other features.

Business Process Models and strategy analysis
Jackrabbit
This a software which can also be implemented in CC music. This software also provides
a number of characteristics including Activity Dashboard, Activity Tracking, Attendance
Management, Automatic Management, Calendar Management, Progress Tracking, Customizable
Reporting, Data Import/Export, Record Management, Registration Management, Self Service
Portal, Time and Attendance Tracking (Neale, 2013). This is the features which are very helpful
for managing CC Music. Besides this software also provides a number of key features including
Scheduling, Online registration, Class management, Time clock integration and lots more. This
is also useful software for CC Music.
TutorCruncher features
This software provides a solution for CC Music. The features of this software are
Calendar Management, Learning Management, Progress Management, Progress Tracking
And Registration Management. This features will be able to help the organization to meet its
need. Besides there are certain more key features if this software (Slack, Chambers, Johnson,
2007), Accounting management, Appointing Scheduling, Attendance Tracking, Calendar
Management, Lesson Booking, Online Payments and lots more features are provided by this
software.
Techworks features
The Implementation of this software can also help the organization to manage their
needs. The software has certain characteristics such as API, Automatic Notification, Calendar
Management, Customizable Reporting, Data Import/Export, Self Service Portal, Time and
Attendance Tracking. Besides these characteristics, there are certain, key features of this
application including Attendance tracking, Scheduling, Staff Management, Student Information /
Record, Class management, online payments and even lots more number of features. Though
software can help in giving support to the organization but all the features provided by this
software are not useful for the organization.
Sawyer

Business Process Models and strategy analysis
This is a software that has certain characteristics, including Calendar Management,
Communication Management, Customizable Reporting, and Self Service Portal. Besides of
which the software also provides a number of key features including Class Summary, Instructor
Management, Filtered Messaging, Parent Portal, and Billing Statements. This is also a software
which helps in the management of the CC Music. From the above mentioned software, all the
software have certain features that may help the organization in managing its management.
Though Your Virtuoso is the perfect software for CC Music (Yuan and Polychronakis, 2012). As
the features provided by this software match the needs of the organization perfectly. Besides all
the other software mentioned will be able to serve its purpose.
Conclusion and Recommendation
From the above report, it is discussed about a business approach that is aiming to support
the organization towards its growth. Also, it is discussed about the Implementation of technology
into the organization that is very important for managing the business of the organization. In the
discussion, it is discussed about a business procedure which is intended to serve the organization
in its betterment of the business. The business procedure of BPML and UPN model is
implemented in the organization to develop the procedure of business in the organization. Also,
the business procedure of the organization is compared with SWOT analysis to understand the
strength, weakness, opportunity and threat that can arrive into the business procedure of the
organization. After which five software is also mentioned in the report which if implemented,
will deliver better technical support to the organization due to the certain features provided by
the software. Thus from this above analysis, it can be concluded that this study will help the
organization to understand their lagging in the business procedure and will be able to develop
their business procedure. Also, the software mentioned in the report will give great technical
support to the organization.

Business Process Models and strategy analysis
Part D:
Reflective Summary
Papers and Articles
 http://www.pnmsoft.com/resources/bpm-tutorial/bpm/
 https://solutionsreview.com/business-process-management/the-10-best-business-process-
management-software-tools-to-consider/
 https://www.processmaker.com/blog/implementing-bpm/the-5-keys-to-successful-bpm-
implementation/
 Polychronakis, Y.E., (2007), Application of Project Management Principles for Supply
Chain Development in the Public Sector, International Journal of Logistics and
Transport, Vol. 1, No. 1, pp. 135-145.
 Feller, J., Finnegan, P., Fitzgerald, B. and Hayes, J., 2008. From peer production to
productization: A study of socially enabled business exchanges in open source service
networks. Information Systems Research, 19(4), pp.475-493.
 Phadermrod, B., Crowder, R.M. and Wills, G.B., 2019. Importance-performance analysis
based SWOT analysis. International Journal of Information Management, 44, pp.194-
203.
 Basahel, A., and Irani, Z. (2009). Evaluation of strategic information systems planning
(SISP) techniques: Driver perspective. In Proceedings of the European and
Mediterranean Conference on Information Systems, Izmir , 1314 July 2009
Changes in the work procedure
Description:
Technology helped in the revolution of the way of conducting business for all types of
organisation. In beforehand CC Music used the primitive way of business procedure. This
impacted the business procedure of the organisation and also there was a trouble for the
organisation to keep up with the completion of the market.
Feeling:

Business Process Models and strategy analysis
The open source software refers to something that can be modified and shared by the people as
the design is accessible publicly. It is needed for the business because the open source software
is a software that is with the source code which anyone can modify, inspect and enhance.
Evaluation:
Due to the implementation, it would also help them to control their business in a democratic
manner. There are five different software discussed, that can be implemented in the organisation
to get the technical support.
Conclusion:
Thus it can be concluded that the software that is needed for CC music, are Your Virtuoso,
Jackrabbit, TutorCruncher features, Techworks features and Sawyer. All the software have
enough features to support the organisation, among which Your Virtuoso serves the best as the
features provided by this software meets the need of the organisation most.
Actions:
Thus by the implementation of the technology would help the organisation to deliver a new
technology of recording, the new technology of music and also new technology in case of
listening.

Business Process Models and strategy analysis
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Business Process Models and strategy analysis
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