Business Project Management: Steps, Critical Success Factors, and Pitfalls

Running head: BUSINESS PROJECT MANAGEMENT
Business Project Management
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1BUSINESS PROJECT MANAGEMENT
1. The five steps of building a business case for BPM (Business Project Management) are:
 Validating the starting point- This stage enables for the clarity. It is very important to
have careful preparation in this step as it allows for grater the direction.
 Benchmarking the current process- This step is all about understanding the way a
person is doing something and for what purpose.
 Defining the success criteria and performance metrics- This stage is considered to be
more or less elementary. However, it is also to note that a person when arguing at this
stage, must not be overlooked and underestimated in any way (Karle & Teichenthaler,
2018). This is because failure to align the performance goals as well as accurate
metrics could led to failure of the project.
 Optimising for the future process- It is a less controllable stage. However, the
justification for the inclusion of it is because of the fact that the companies must be
well aware of the future needs that might be needed and then plan accordingly
(Salazar & Heyl, 2015).
 Developing a ROI model- This stage provided a financial logic and reason that would
finally help in strengthening the business care.
2. The critical success factors of BPM are as follows:
 Strategic alignment- It is the key success factor of BPM implementation. However,
the success of these initiative is endangered until the firms try to develop BPM
activities that are independent of the strategic ones.
 Culture- In order to ensure success for BPM initiatives, corporate culture is utmost
important.
 Employees along with their BPM qualification- The attitudes of the employees
towards the BPM initiative is likely to determine its success. They must have required