Technological Disruption in UK Banking: A Case Study of HSBC Bank

Case Study Proposal
To investigate technological disruption issues and its
impact on UK Banking sector: A case study of HSBC
Bank

Research overview
• According to TheCityUK report for 2016, financial
sector is a main key driver of economy which
accounted for 12% of the total economic output.
• In the current time, technology downtime is a major
difficulty faced by UK banks.
• on an average, banks lose more than 20 minutes
productivity on each worker due to faulty IT.

HSBC Holding Plc
• It is one of the largest bank of UK which operates
globally with having 3900 offices across world and
headquartered in London.
• It operates in both banking and financial service
industry and listed on LSE under FTSE 100 Index.
• It is serving 38 million consumers through its
worldwide network in 67 countries.

Operational segments of HSBC Bank
• Investment Banking
• Commercial Banking
• Wealth Management and Retail Banking
• Global Private Banking