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Business Psychology Assignment

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Added on  2020-06-04

Business Psychology Assignment

   Added on 2020-06-04

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Business Psychology
Business Psychology Assignment_1
TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................13.1 Theories in relation with human reactions to change.......................................................13.2 Recommendations to implement change in organisation.................................................43.3 Recommendations to attain attitude change in behaviour of stakeholders.......................6TASK 2............................................................................................................................................74.1 Influence of culture on performance in organisation.......................................................74.2 Climatic evaluation for work group.................................................................................84.3 Recommendations for improving performance of work group........................................8CONCLUSION................................................................................................................................8REFERENCES..............................................................................................................................10
Business Psychology Assignment_2
INTRODUCTIONBusiness psychology is a study of individual’s attitude, behaviour and actions whiledelivering their duties at workplace. The individual may react positively or negatively towardsthe new change implementation in company operations and working environment. (Harvey andAllard, 2015). Trinidad Branch of Royal Bank of Canada is aiming to implement huge changesin its operations by implementing strategies of displacement of human resources by new rolesand through cutting down cost of employment efficiently. In this report, the attitude andbehavioural reaction of employees towards implementing change are discussed.TASK 13.1 Theories in relation with human reactions to change.Business psychology is defined as analysing human behaviour and this involves thechanging nature and action of employees in world of work because of implementing newalteration in workplace. This studies reaction of individual to change a performance ofemployees and reaction to acceptance of change implementation. There are various theoriesdevelops which analysing behavioural change of individual in workplace. Kubler-Ross FiveStage Model is given by Kubler-Ross which defines that individual react in five different stagesto which a person goes through while facing any change in working environment. This describesabout the different reaction and behavioural response of an individual in development stage ofchange in actions and environment (Reiter-Palmon, Beghetto and Kaufman, 2014). RBC bank isgoing from huge change ion job role and responsibilities. The bank is targeting to largedisplacement of operation and human resource. This largely comes up with various reaction ofemployees towards decisions of higher authority to implement change with new roles in workingenvironment. These reaction can be motivational for acceptance of modification in workingsystem or it may be negative reaction of workforce. Reaction to the change is described withhelps of Kubler-Ross model is defined below.1
Business Psychology Assignment_3
Denial: This non acceptance of change by an individual. Persons behaves like he is notgoing to accept the change implementation whether by conscious or unconscious mind reactions.This is a defence mechanism developed by an individual to stop change in working environment.This is the actions or response of a person to deny the alteration in functioning. At the startingstage of displacement decisions in RBC bank is denied by employees. They negatively responseto them dissatisfaction in operations and job roles. Denial is the stage of development or defenceto think about changes. This can be defied as the response time required to accept thealternations are to be made in workplace. At this stage performance of employees are altered to alarge extent. This is the stage of numbness and shock reactions to the alteration decisions madeby RBC bank.Anger: This respective stage is defined by the fact that individual accepts that changesand alterations are real in nature. This will results in denial of change to anger towards thechanges this will largely affects individual performance and lives. This the reaction of an persontowards alteration in operations by frustrated behaviour (Mark Connelly.2016. Kubler-RossFive Stage Model). Person showing high level of anger and at this stage individual blame for thechange to others. RBC bank announced high level of attrition and displacement which results inincreased anger in workforce and all the employees negatively response and frustrated to work insuch organisation. The employers shows emotional arousal because of change in roles andresponsibilities as they are having threat of adapting new alteration in functions and lack of2Illustration 1: Kubler-Ross Change Curve, 2016Source 1: Mark Connelly, 2016. Kubler-Ross Five Stage Model
Business Psychology Assignment_4

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