Business Psychology: Evaluation of Psychological Approach for Understanding Self and Others in Workplace

This report evaluates the psychological approach for understanding self and others in the workplace. It identifies various skills and attributes that have been explored and reflects on areas of development. Learn more about business psychology and its application in organizations.

Business Psychology

TABLE OF CONTENTS
INTRODUCTION.......................................................................................................................3
MAIN BODY...............................................................................................................................3
Brief evaluation of the psychological approach for understanding self and others in
workplace-...............................................................................................................................3
Identification of various skill or attribute that have been explored -......................................3
Identification and reflection on the areas of development-.....................................................9
CONCLUSION..........................................................................................................................11
REFERENCES..........................................................................................................................12
Appendix 1.................................................................................................................................13

INTRODUCTION
Business psychology is applied science which investigate how to form organization
and people more effective. Social scientific research is used for studying individual,
organization and workplace for align them better in multiple and sometime competing need.
The above report includes brief evaluation of the psychological approach for
understanding self and other in workplace. Identification of three skills and attributes which
have been explored. Report ends with identification and reflection of three development areas.
MAIN BODY
Brief evaluation of the psychological approach for understanding self and others in workplace-
The psychology of the self is study of either conative, cognitive or affective
representation of particular individual's identity, or subject of the experience. The Earliest
formulations of self modern psychology that is derived from distinction among self as,
subjective knower and self as me, object which is known. Psychological approach for self and
others play as integral part in cognition, human motivation, affect and social identity, that is
self-esteem, self-awareness, self-perception and self-knowledge. Behavioral perspective focus
on role of the environmental stimuli for determining way of people how they act. It states that
what we are is the result of our past learning. With the help of this perspective individual
could develop new skills and things in them as per their behavior and surroundings. The
observable behavior and its relationship with the environmental condition which has focus on
study (Dipboye, 2016). With the help of the behavioral perspective individual can improve
these skills and thus implement this into their behavior & organization further they can
perform their task and goal effectively. The Cognitive perspective mainly focus on how
individual know, understands and thought about world. Much of the behavior involve metal or
cognitive process that can remembering, perceiving and behavior. They are essential for the
individual overall development and could develop various skills with the help of this
perspective.
Identification of various skill or attribute that have been explored -

REFLECTIVE JOURNAL ENTRY PRO-FORMA 1
Defining the core skill?
Time management is process of exercising and planning conscious control of the time
spent on the specific activity, especially for enhancing effectiveness, productivity and
efficiency. With the help of time management an individual could utilize their time for
maximizing their productivity.
Importance of core skill?
In Time management is very essential skills. With the help of this skill an individual can
perform their task on time or before time and along with that goal and objective of
individual can also be achieved effectively. The goal setting theory mainly focus on gaining
thing which are important to an individual. For example- Employee will be motivated for
performing if they had specific and clear objective. So employee must have time
management skill so that they can have properly managed time and could gain higher
success and achieve goals effectively (McIntosh, Nicholas and Huq, 2019).
How competent you are currently?
I had average time management skill with the help of that I could manage task and
activities easily. I always have time scheduled for each and every task which is given to me
and always coordinate with that schedule so that goal of time management could be gained
by me. But some time I lacked and couldn't be able to manage time properly and thus I
couldn't effectively complete the task. The psychological test is used as toolkit for
measuring my time management skill and evaluating whether I need to improve it or not.
Peer feedback: My peer had also told me that some time I effectively manage the task but
sometime I couldn't manage task properly and thus couldn't effectively work upon it.
Tutor Feedback: My tutor also had same feedback that some time I lack to perform the
task well and sometime it is done effectively.
Identification of contradiction, or allowable weakness from the above analysis?
I agree with the feedback from my peers and tutors that I have that I couldn't be able to
always manage time. Due to this some time I couldn't manage the time and work effectively
on task. I should always try to manage task on time so that I can achieve goal on time
effectively. I am also reliable to the toolkit and its result as that also stated that I sometime

manage the time and perform task well and sometime I can't manage it. I also think that I
need to improve this skill so that I could properly manage the activity and time efficiently
(Leóna and Moralesb, 2018).
How this skill will be help to me in future?
If I develop the time management skill then I could perform all the task properly on time
and thus organizational goal could be gained by me. With the effective performance I could
grow immensely and could be promoted on higher post in the organization. Better career
opportunity could be gained by me if I pursue this skill in my work and task achievement.
If proper time management is done by me for performing task then I could complete task on
time or before time and thus it could be productive for company as well as this will be
helpful in my professional and personal development.

REFLECTIVE JOURNAL ENTRY PRO-FORMA 2
Defining the core skill?
Team work involve shared collaboration and responsibility for the common outcome or
objective. Group's cooperative effort of the group of individual who are seeking to attain
the common objective of company. In team work all the team member had their
individual role and contribution in team work (Wolniak and Grebski, 2018).
Importance of core skill?
Team work is very essential to attain high quality outcome which are more efficient,
effective and thoughtful as well as faster. If a team work as a single unit they can easily
accomplish more than individual can alone do. The Tuckman's theory explains that team
develops ability and maturity, established relationship and leader change leadership styles.
And thus a team could perform the task well and grow ahead, tackle the problem and finds
solution & at last get to the desired result. For example- Each individual who work in team
for particular task can brought various knowledge and information so that they can have
better solution and approaches for task which is beneficial for company to achieve their set
objective.
How competent you are currently?
I also give priority to work in team so that task could be completed quickly and effectively.
Many more new things are explored by all team member and I could learn and improve my
other skills also while working in team. It is far better for me to learn from team member
and renders the task on time with high quality. The tool kit which is used for optimizing my
team work skill is 123 test. This tool kit is helpful for me in analyzing my skill level.
Peer feedback: My peers had given feedback that I had good team work skill and could
perform the task well and fast along with group of people as single unit.
Tutor Feedback: My tutors had also told me that I work effectively in team and gains
organization's objective and many other skills had been developed in me during team work.
Identification of contradiction, or allowable weakness from the above analysis?
The feedback from my tutors and peer are true. I had efficient team work skill with the help
of that I could manage all task and activities. Each and every team member learn from one
another and implement changes in their skills and day by day their performance has been

enhancing. It is helpful for the organization to have organizational success in the
marketplace. As the aim and objective of company is being achieved by team members
efficiently. But then I also I will develop it more so that all the task would be completed by
me effectively in order to achieve company's overall goal.
How this skill will be help to me in future?
This team work skill is helpful for me in achieving goal and objective of company. With the
help of team work all task and activities could be completed in the minimum time frame.
The conflicts among team member could also be resolved and further each and every
individual could have their contribution in team work. If employees of company are
working in team with positive attitude then they are productive resource for them. I can also
gain success in my career further on both the levels (Riggio, 2017).

REFLECTIVE JOURNAL ENTRY PRO-FORMA 3
Defining the core skill?
Written communication is defined as sending message, order or instruction in writing by
circular, letter, report, manual, office memo, telegram and bulletin etc., It involves type of
interaction which made the use of written word. Communication by writing is important in
modern world and has become more common in the age of information.
Importance of core skill?
Written business communication is professional, concise and clear. It is very essential form
of communication as it has permanent record of idea, proposal, incident and other fact.
With the help of this an individual could effectively communicate with any other and cold
get all information quickly. For example- if a company gives a clear message to their
consumer than they can build trust and integrity for them. So its is very helpful for an
individual for building a healthy relationship with anyone. Development communication
theory which state that there is no development without communication. So an individual
must have written communication skill they can communicate and develop more
(Dahlstrom and Nygaard, 2016).
How competent you are currently?
I don't have good communication skill. So firstly I am not able to communicate with anyone
effectively. I also couldn't gain trust of anyone and thus nobody easily relies on me. Some
times due to lack of writing communication I couldn't state information and idea properly
and thus I feel demotivated. Due to this my confidence level also declines many times.
Written communication is very essential in the professional career. The Johri window tool
kit is used for testing this skill and evaluating where I'm lacking and need to improve that.
Peer feedback: My peers had also told me that I could state things, idea and information
properly through written communication. I am so poor at this.
Tutor Feedback: My tutor also spoken to me about that I don't have good written
communication and thus I'm weak at expressing things in written communication.
Identification of contradiction, or allowable weakness from the above analysis?
Feedback from tutor and peer are also agreeable by me. I also knew that I'm too weak at my

written communication skill and couldn't even communicate with anyone effectively
through it. I also agree with the toolkit result that I need to work on my written
communication skill. It is the major thing which is need to develop to enhance my career
and its growth. I could confidently communicate with anyone at the business level. And one
could not even get through what I'm trying to say them which is then create misconception
among one another and create a situation of conflict.
How this skill will be help to me in future?
This written communication skill is very helpful for me and my career. Now in the
information age written communication is becoming more essential at business level. One
could perform the task well and communicate with anyone easily if individual has expertise
in this particular field. If I will enhance and develop written communication skill in me then
I could easily communicate with anyone on written basis and could gain anybody's trust.
Overall confidence would also be enhanced in me so that I could perform all other task also
in appropriate manner that it could be helpful for me to develop my professional and
personal career as well (Davidsson, 2016).
Identification and reflection on the areas of development-
Summary and Action Plan :
By analyzing the personal strength and weakness an individual could easily optimize
where they are lacking. It is very essential to analyze these so that an individual could develop
more strength and then further convert weakness into the major strength. Individual could
improve further their skills where they are lacking (Islam, 2019). Thus, they can enhance their
performance and develop more new skills in them with the analyzation.
Strength:
 I had effective leadership skill and could effectively lead and manage team.
 I could perform the team working effectively.
 I always focus and pay attention to my work.
Weaknesses:
 I'm poor at resolving conflicts.
 Lack of confidence.

 I couldn't have good written communication skills.
Specific Measurable Attainable Relevant Timely
Developme
nt Area 1
Solving
conflicts
I need to
work on
solving
conflicts
among my
co-workers
so that I
could easily
manage and
control
them.
Improvement
will be further
measure by
estimating
whether I
could solve
the conflicts
and
employees are
working
effectively in
team without
any dispute in
them.
Evidence
could be got
from team's
and
individual's
performance.
I will join
group
discussion
and interact
with each
group
member.
Interacting
with the
employees
and other
co-worker
so better
coordination
can be build
and could
work with
coordination
(Strike,
Michel and
Kammerlan
der, 2018).
This is
action will
be helpful
for me to
improve this
skill and
enhance
them to
work in
team and
have
coordination
among each
other.
1 months
Developme
nt Area 2
Written
communicat
ion
I need to
develop
written
communicat
ion in me so
that I could
easily
communicat
e with any
one in
written form
and convey
message
correctly.
Improvement
will be
measured by
me with the
help of
feedback from
my seniors
and tutors so
that I could
improve this
(Passmore,
2016).
I will also
take feedback
from my
I will join
the writing
classes and
will further
practice for
it with the
help of
various
application.
Trying to
write
informal
letters so
that I could
improve my
This action
could be
helpful for
me in
developing
my written
communicat
ion skill and
could easily
communicat
e with
effectively.
3 months

peers also so
that they
could provide
my guideline
whether
incorrect or
not.
writings.
Developme
nt Area 3
Lack of
confidence
I want to
raise
confidence
in me so
that I could
confidently
perform
task and
implement
this in my
personal life
as well.
Improvement
could be done
by the
feedback from
my tutor and
peers.
I will try to
interact with
my seniors
that where I'm
lacking and I
need to
improve
further
(Roetzel,
2019).
I will join
motivational
classes so
that I could
raise my
confidence.
I will try to
interact with
group of
people or
individual
so that I
could
enhance
confidence
in me.
This action
will helpful
in
enhancing
my
confidence
level and
thus further
confidently
perform task
which I
need to
complete.
2 months
CONCLUSION
From the above study it has been concluded that effective time management, written
communication and team working skills are very helpful for an individual for developing their
personal and professional career. An individual could effectively perform the task and activity
if it had these skills. These skills play a major role in growth and development of an
individual. An individual could gain organizational goal and objective effectively with the
help of these skills. If time is specified and managed then one can perform the task on time
with quality along with team work. Enhancing written communication skill will be helpful for
an individual to effectively communicate with others.

REFERENCES
Books and Journals
Dahlstrom, R. and Nygaard, A., 2016. The psychology of co‐branding alliances: The business‐
to‐business relationship outcomes of role stress. Psychology & Marketing.33(4).
pp.267-282.
Davidsson, P., 2016. A “business researcher” view on opportunities for psychology in
entrepreneurship research. Applied Psychology.65(3). pp.628-636.
Dipboye, R., 2016. Exploring industrial & organizational psychology: Work & organizational
behavior. Exploring Industrial & Organizational Behavior, First Edition, Sattvic
Publishing.
Feeney, J.R., 2018. Robust science: A review of journal practices in Industrial-Organizational
Psychology. Industrial and Organizational Psychology.11(1). pp.48-54.
Islam, G., 2019. Psychology and Business Ethics: A Multi-level Research Agenda. Journal of
Business Ethics.pp.1-13.
Leóna, F.R. and Moralesb, O., 2018. Journal of Work and Organizational Psychology. Journal
of Work and Organizational Psychology.34(1). pp.56-62.
McIntosh, M., Nicholas, H. and Huq, A.H. eds., 2019. Leadership and Diversity in
Psychology: Moving Beyond the Limits. Routledge.
Passmore, J., 2016. Coaching Psychology– Applied practice in safety critical environments.
Business Psychology in Action: Creating flourishing organisations through evidenced
based and emerging practice. Matador: Leicestershire.
Riggio, R.E., 2017. Introduction to industrial/organizational psychology. Routledge.
Roetzel, P.G., 2019. Information overload in the information age: a review of the literature
from business administration, business psychology, and related disciplines with a
bibliometric approach and framework development. Business Research.12(2). pp.479-
522.
Strike, V.M., Michel, A. and Kammerlander, N., 2018. Unpacking the black box of family
business advising: Insights from psychology. Family Business Review.31(1). pp.80-
124.
Wolniak, R. and Grebski, M.E., 2018. Innovativeness and creativity as factors in workforce
development–perspective of psychology. Zeszyty Naukowe. Organizacja i
Zarządzanie/Politechnika Śląska.

Appendix 1
123 test (Team working)
https://www.123test.com/team-roles-test/id=VDBNRWUTYWXJ&version=
Psychological test (Time management)
https://psychologytoday.tests.psychtests.com/bin/transfer

Johri Window (Written Communication)
https://kevan.org/johari.cgi