Business Psychology Personal Development Report and Action Plan

This report illustrates the concept of Psychological approach and describes the reflection on the Personal development plan. The action plan plays the mandatory role in deciding the future goals and objectives. It also highlights the three skills under the action plan.

Business Psychology Personal
Development Report and
Action Plan

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
PART 1............................................................................................................................................3
Determining the concept of Psychological approach in order to understand the self and others
at the workplace...........................................................................................................................3
Appendix A: REFLECTIVE JOURNAL ENTRY PRO-FORMA..............................................4
PART 2............................................................................................................................................9
Action Plan of selected skills along with their description..........................................................9
CONCLUSION..............................................................................................................................12
REFERENCES................................................................................................................................1

INTRODUCTION
Psychological approach refers to that concept which helps in understanding the behaviour
of the self and others at the workplace. This helps in adopting the effective behaviour that leads
to develop the enormous skills in the individual. This report will illustrate the concept of
Psychological approach and along with this, it also describes the reflection on the Personal
development plan. The action plan plays the mandatory role in deciding the future goals and
objectives. And along with this, it also ensures the achievement of the goals and objectives in
effective manner. Apart from this, the report will highlight the three skills under the action plan.
MAIN BODY
PART 1
Determining the concept of Psychological approach in order to understand the self and others at
the workplace
Psychological approach is a process based on the assumptions and thought of an
individual which reflects their behaviour in the surrounding. These perspectives describe the
study of individuals behaviours in the workplace or in the environment. Psychological
perspectives is result of behaviour theory and communication by which it enables the person self
development enhance their ability by encourage them and motivate them. The psychological
perspective mainly include the three strategies which enables the adoption and change of interest,
modelling communication, behaviour theory of a person by which I can analyse myself and
others in a work place which will help me in order to connect with the people.
For me the psychological perspective helps me in order to understand the human nature
such as aggression and their attitudes in workplace and mine also by which communication gets
easy. This also overcome the biases such as, in group or out group biasses at the workplace.
(McKenna, 2020). There are five major approaches which are described below :
Biological : This approaches includes all the activities performed in the areas of science
including biology, neurology and genetics. It is a way of looking at human problems and actions.
This study considers the behaviour like aggression which has been passed from the heredity. It
includes the analysing trauma to the brain.
Psychodynamic : This approach refers to that approach that focuses on the emotional and
personal aspects of the individual. This approach is based on the past-experience of the

individual. It enables in understanding the values and emotions of the humans that has been
derived from the past-experience.
Behavioural : This approach is the complete study of the human behaviour and the aspects that
are leading to individual in order to accept the different type of behaviour. For example: Some
people have the calm behaviour at the workplace on the other hand, some have the aggressive
behaviour. This approach focuses on studying the major aspects that are influencing individuals
in order to adopt different behaviour.
Cognitive : It includes the scientific study of the brain and mentalities. Under this, the different
factors that are forcing the human mind in order to adopt the different set of behaviours has been
studied.
Humanistic: This approach focuses on those factors that generates internally in the humans and
determines their behaviour. Such as: Pain and happiness. An effective understanding of this
approach result in the effective understanding of the behaviour of the people.
Appendix A: REFLECTIVE JOURNAL ENTRY PRO-FORMA
What is the core skill to develop?
The core skills plays the major role in learning and adopting the dynamic scenario in the career
and especially at the workplace. The core skill that has been selected by me is the written and
verbal communication skill. I will focus on my communication skill and provide my full focus
in order to develop this core skill in effective manner.
Why did I select this skill to reflect on? Why is this core skill important for your
development (personal and professional)? (use relevant theories and concepts
from psychology and business to support your answer)
Developing the core skills in individual's life indicates the creativity and enhance the critical
thinking which helps in the future aspects and in the living life as professional and in personal.
Improving and developing the written and verbal communication can help me to grow and get
the knowledge which helps to support the social activism and can deliver the qualitative work
at the professional place. I have selected this skill as the psychology theory of communication
suggest that, the verbal communication plays the important role in understanding the mentality
of the people. There are different set of mentalities and all of these mentalities can be

understood with the help of effective communication. On the other hand, in the business it is
important to have the knowledge of effective written and verbal communication. As this
concept will enable me to make interaction with my mates and this will also help me in order to
increase my professionalism.
Reflect on your current competence regarding this skill. How did you assess
your competence? (use your self-assessment findings, feedback from peers and
your tutor, plus your own reflections on your thoughts, feelings and behaviours
to answer this question).
In general, it is already known that written and verbal communication skill play a vital role in
the personal and professional performance. Here, I would like to share my experience when I
was at my academic sessions. I was not so much active and good at learning and writing from
which I always had to confront and deal with the obstacles in the sessions. Along with this, I
also had poor grades at my examination time. Once, my tutor gave me an opportunity from
which I can enhance my written communication and obtain the good result at the graduation
period. I was so blissful that my teacher gave an opportunity to improve. I put my efforts and
hard work to furnish the assignment given by my tutor. I needed a help and support from my
mates to improve my written skills, and I asked them to aid me they are ready to support me to
enhance and develop my core skill. With the help of my mates I was able to complete my
assignment on time and it also improves my written communication skills which will be very
useful at my future life.
Can you identify any contradictions from your analysis above? For example, is
there a match between how you see yourself and how others see you, or not?
Yes, I identified that I was not poor at my written communication skill from which I used to
suffer from low grade marks. Some of my mates had created a thought of mine that I cannot
improve and develop my written skills but instead of proving the right I put many efforts and
hard work from which now I am able to communicate in written formation.
How might this skill help me in the future? (use references to support your

argument)
Written communication skill will help me in the future time as I wanted to be a part of
multinational company where I needed and required to communicate with clients and my
colleges from the written communication as well. I am blessed that I am able to communicate
now and this core skill will aid me in the future performance.
2.
What is the core skill to develop?
I chose the team work management skill which is quite necessary and important skill help me to
aid my future existence. This management skill includes many responsibilities and ensures the
effective performance in performing the group task.
Why did I select this skill to reflect on? Why is this core skill important for your
development (personal and professional)? (use relevant theories and concepts
from psychology and business to support your answer)
I selected this team work skill because it is the important factor from which I can drive myself
at the best and higher position. Working in a group can make the work activities easier and an
individual do not have to face the work load at the both level. The team development stages of
the Tuckman's suggest that, the team development has been parted in four stages and this
ensures the achievement of the main goal at the workplace. This concept describes the effective
working by all the team members. And when all the team members coordinate with each other
it results in increasing the productivity in the working of organization. In terms of personal
development the team working skill will provide me the platform through which I can learn
many things from my teammates and in terms of professional development this skill will help
me in making the coordination with my teammates. And this further helps in implementing the
effective connection at the workplace.
Reflect on your current competence regarding this skill. How did you assess
your competence? (use your self-assessment findings, feedback from peers and
your tutor, plus your own reflections on your thoughts, feelings and behaviours
to answer this question).

We all know that making and furnishing the work in a unity of people can makes the work
easier. I wanted to share my workshop experience where I learned and improved my team work
activities and its importance. I was very weak in communicating with people as it effects my
team work activity. When I was at my workshop, I used to see people are working in a form of
team and collaboration each other which makes their work furnished before the deadlines. I was
unable to approach to my work mates as I was not confident and knows the value of working in
a team. At once, my work mates give me an opportunity to collaborate with them, I felt good
and comfortable to work with them as a team. When I used to work in a group it makes my
work load and assignment to complete it before the time. I had also learned that now I am able
to improve my performance at the best level and providing the quality work at the workshop.
Can you identify any contradictions from your analysis above? For example, is
there a match between how you see yourself and how others see you, or not?
I identified that working in a team is good and beneficial but during the workshop activity I saw
that many people were connecting with each other and it was really makes sense to complete
the work on time. I was unable to do work in a groupism but after seeing them I wanted to
experience the unity work and I also get an opportunity to feel.
How might this skill help me in the future? (use references to support your
argument)
This skill can be useful for me in the present and future existence at the both time. Working in a
team or group of people prevent the errors from which an individual can grow and develop at
their professional life. I wanted to be a part of social; group where a unity and team work is the
most important activity to be implemented. Working at workshop I had learned the benefits and
results of team work from where I can grove and develop my self in the future time.
3.
What is the core skill to develop?

I have selected the time management skill. This skill is concerned with the management of the
time. This skill has been considered as one of the core skill as it is important to complete the
given tasks on time. This skill is mandatory for the personal and professional development.
Why did I select this skill to reflect on? Why is this core skill important for your
development (personal and professional)? (use relevant theories and concepts
from psychology and business to support your answer)
I selected the time management skills in order to identify the effective time and priority work by
which it helps in the planning, and decision-making in the life and in professionalism as well.
Time management indicates the set boundaries of the task which asses by individual itself and
build their determination towards the task which they want to do. This skill plays the vital role
in the personal development by ensuring the completion of the task and objective on time. The
time management theory that has been derived from the psychological approach suggest that
this skill helps in increasing the confidence of the individual. As when the task is completed on
the time then it leads to creating the sense of morals in the individual. And in the business
organization, this skill plays the vital role. As all the planing and strategies of the business are
concerned with the specific time. This skill will enable me in order to achieve all the task in
given time.
Reflect on your current competence regarding this skill. How did you assess
your competence? (use your self-assessment findings, feedback from peers and
your tutor, plus your own reflections on your thoughts, feelings and behaviours
to answer this question)
Moving ahead I would like to share my experience regarding these skills which helps me in the
past moments. In my academic sessions, I was not so much active in learning and writing and
also even did not able to understand the importance of time management. My tutor gave me an
opportunity to express myself and grow in the career path. I was feeling so blissful to get an
amazing chance to display myself. Firstly, my teacher told me to identify the major skills which
I had to develop. As they said I started to evaluate myself and wanted to know what kind of
skills I really needed to increase and improve. I realized that working in a group can increase
my skills and can help me to balance the time. During the sessions, I communicate with my

mates to help me in improving my skills and ability from which I can obtain fine grades at
examination times. My mates are so polite and ready to help me to increase my knowledge and
abilities. My mates and tutor gives the reviews and feedbacks, so I can understand what skills I
needed to improve more. The feedbacks of my teacher and school friends make a direction for
me to know the weakness and also direct me to identify the solutions so that I will be able to
capture the grades and result at best level. From the reviews, I put more efforts and hard work to
achieve the success at personal and professional level (Crosbie, 2015)
Can you identify any contradictions from your analysis above? For example, is
there a match between how you see yourself and how others see you, or not?
During the academic classes when I was not able to understand the value of such skills I had
already made a negative thought that my mates and teacher will judge me and will not support
me to enhance my power and abilities. Even some of my classmates really think of me that I
cannot obtain the good results in graduation, which really makes me to feel demotivated and
helpless in that circumstances. Regarding all these activities I went to talk with my tutor, and
they really gives me an opportunity and a very kind response that builds a positive attitude in
me. My tutor told me to create a schedule so that I was able to manage the time. After that, I
understood the importance of time management activities which will really support me in my
career plan at professional or personal level as well. At last, I was able to prove my teacher and
all the classmates that I can get good result in graduation by obtaining A grade in semesters.
How might this skill help me in the future? (use references to support your
argument)
All the skills and abilities which I had performed above helps me in my academic sessions and
will also aid me in the future existence. I wanted to be a part of transnational company and
where I needed to have time management core skills which are basically important at any level.
At above, I talked about my college sessions and how this skill helps me to obtain good results.
Being a professional an individual needs to balance the time for the work purpose and even for
personal reasons.

PART 2
Action Plan of selected skills along with their description
Skills Current
ability
(0-5)
Target
ability
(0-5)
Current
scenario
Action plan Time frame Future
Implication
s
Verbal and
written
communicat
ion
3 5 More focus
is needed
I will take
part in more
discussions.
I will make
more notes.
5-6 months I will use
this skill in
my
workplace.
Team
developmen
t
4 5 Easily
accessible
But, more
focus is
needed
I will attain
more group
projects.
5-6 months I will use
my this skill
in
increasing
the
effectivenes
s of the
group task.
Time
managemen
t
3 5 Improvemen
t is needed.
I will decide
the time of
each task
that is done
by me.
5-6 months I will apply
this skill in
achieving
my log-term
objectives.
The above plan shows my action plan in relation of those three skills that is needed to
develop in more effective manner. The first skill is the verbal and written communication skill.
This skill is needed to develop in more effective manner. I want to make more focus on this.
Sometimes I found difficulty in the written communication. When I have to write something, my
English does not seem effective. I want to make it more professional. On the other hand, for

verbal communication, sometimes I feel less confident in putting my opinions in front of my
mates. And this results in losing my confidence level. I have a full faith in me that I can easily
approach this skill. And in order to make it more effective, I will take part in the group
discussions. Within this, I will make notes on regular basis, so this will help me in order to
increase my written communication.
The second skill is related to the team development skill. I have the strength of working
in the team. And my past-experience has always proven me effective enough in the group task.
But, the major issue that has been faced by me during group presentation is that I can not easily
communicate with my group mates. The weakness of this skill is inter-linked with my first skill.
Therefore, I am focusing on my communication skill so, this will enable me to have the effective
interaction in the team working. I will take part in more group projects so, this will provide me
the platform in order to make interaction and communication with my mates. And this will
ensures the development of the skill.
The third skill is the time management skill. I want to improve my this skill in order to
complete my task in the set time frame. I had a belief that there is no sense of completing the
task if the task is not completed on the given time. Therefore, I am making a keen focus over this
skill. I have analysed the importance of this skill. I have a strength and that is I am consists of
positive attitude. If my task is not completed on time then I make strategies and use it for the
next task. This will enable me to complete the task in effective manner along with the set time. In
order to improve my this skill I will set the time frame of each task that will be done by me.
Whether the task is for short period or long period.

CONCLUSION
In this report it has been concluded that core skills plays a vital role in the
different sectors either its personal or a professional life. The major three skills are described
above are written, team work and time management skills. The brief is demonstrating the
concept of core skills and how it can be developed in an individual. Apart from this, it also
performed the different theories and concepts in the form of reflective mode so that it will be
easy to understand and implement it in at personal or professional level. The report is ensuring
that a person can increase and enhance their core skills which will be very helpful to them at both
sectors private and professed level as well.

REFERENCES
Books and journals
Barry, M.M., and et.al., 2018. A review of the evidence on the effects of community-based
programs on young people’s social and emotional skills development. Adolescent
Research Review.3(1).pp.13-27.
Beckingham, S., 2018. Baseline skills—scaffolding soft skill's development within the
curriculum. In Higher Education Computer Science.(pp. 221-242). Springer, Cham.
Crosbie, R., 2015. Learning the soft skills of leadership. Industrial and commercial training.
Heckman, J.J. and Kautz, T., 2012. Hard evidence on soft skills. Labour economics, 19(4),
pp.451-464.
McKenna, E., 2020. Business psychology and organizational behaviour. Routledge.
Nedelkoska, L. and Quintini, G., 2018. Automation, skills use and training.
Team, I., 2019. Psychology of Organization. IntroBooks.
Online references
A, B., 2018. [Online]. Available through <>
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