Managing Equality and Diversity in the Workplace

This report discusses the importance of managing equality and diversity in the workplace and its impact on productivity and performance. It explores the concept of equality and diversity, the advantages of managing it, and different ways to implement it. The research methodology includes qualitative and quantitative methods.

Business Research
Methods

TOPIC
“Human Resource”.
INTRODUCTION
Equality and diversity both aspects are included as internal components of a company and they
connect with enterprise in instant form to accomplish and attain high level of profitability and
efficiency in an amended and developed form. Diversity refers to the sum of different culture
values, beliefs, religions, languages and many more on account of similarities. It indicates to
those aspects which make person unique from each other. Equality states to the similarities of the
individuals and workforces such as all the employees treated in same manner by the
administration of the establishment of the firm on the base of values, civilisation, beliefs, and
ethics in a firm (Bell, Bryman and Harley, 2018). If the establishment does not teat workers in
similar form then discrimination occur in working environment in diverse form like gender pay
gap, recruitment policy on social cultural background, gender and promotion etc. To deal with
these kind of confronts, human resource division play an effective role by designating effective
policies etc. This written report will consider information about research methodologies, research
instruments which are used within the research and conclusion etc.
Research aim
The main goal for leading out this research work is, “To analyse the impact of
maintaining equality and diversity in workplace on productivity and performance of
organisation.”
Research objectives
 To understand the conception of equality and diversity
 To identify the significance and importance of managing equality and diversity in the
organisation.
 To assess the impact of managing equality and diversity in workplace on the productivity
and performance of establishment.
 To determine different ways of maintaining equality and diversity in workplace.
Research problem
It indicates out that number of studies has been performing on equality and diversity of
workplace (Hair Jr, Page and Brunsveld, 2019). This study is aggravated by the space left
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unoccupied through a considerable number of investigation works that has been organised on
place of work equality and diversity and its importance on business civilization as well as
business establishment. In recent year’s equality and diversity management has been
considerable and as such have strained corporations to hold these conceptions in the firms with
the purpose of developing efficiency and profitability. This strained incorporation has made
deviation and indecision in the functioning environment, as organization is not capable sufficient
to manage the concept of equality and variety administration and it principles. In completion of
this learning, reliable hypothetical mechanism are included in context of determine the
components which could lead to the formation of a favourable workplace which concerns to
equality and diversity management (Ghauri, Grønhaug and Strange, 2020). In reality, it is also
significant to begin the insinuation this has on business organisations so as to make a very
conductive operational environment by making management on equality and diversity of
workplace.
LITERATURE REVIEW
The concept of equality and diversity
Equality is about assuring that everyone has an equal opportunity and that each person is
not differently or discriminated against due to their attributes. As per the view of Meier K. S
(2019), equality refers to the process of providing equal and similar treatment of all the
employees of the company in term of development opportunities and pay as well as well being
capable to make full utilisation of the growth options on provide and to fulfil their potential. The
term equality relates to the understanding that all individual are treated as people without
judgements made on them supported to stereotypes. In context of a firm, by acknowledging and
appreciating the diverse skill sets in its workforce, the firm has the opportunity to be an employer
of choice.
Diversity is about taking account of the differences among individuals within the workplace
and placing a positive value on that difference. In other word, diversity can be describe as the
process of discriminating people of the basis of culture, gender, race, values and many more
(Peterson, Arregle and Martin, 2019). A workforce should be built up of individual that all look
different, think differently and have different beliefs. By making this variation, the firm have a
much more effective business in the long term cause of playing off diverse individual’s
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capability. Diversity is all about observing and valuing the different backgrounds of people as
well as their knowledge skills and experiences, and utilising those differences to create a
productive workforce.
The importance and advantages of managing equality and diversity in the company
According to Contributor C. (2020), in an organisation, management and maintenance of
equality and diversity is significant because when the equality and diversity is managed at
workplace then it provides opportunity for advancement to the firm protects establishment for
litigation, bolster regulation and sales as well as attract and retain the best quality employees.
When fairness in the place of work is current, all people have the same possibility to go after
options and improve their abilities. Workers are capable to see how coerced each worker is and
what their inspirations are (Easterby-Smith, M. and et. al 2020). This proves crucial while
choosing leaders with develop probable and maintaining the cultural employees. Diverse
employees bring goal, fresh perspective and original issue explaining to the employees whom
can projects their job when taking the venture in new guidelines. Also, rules at the home, state
and federal level sustain place of work impartiality and protect instances of favouritism. The
importance of diversity in workers considers prevention form favouritism lawsuits. When an
establishment is capable to accomplish and manage working environment fairness, complaints,
criticisms and proceedings cause of claimed infringements of these rules are less possible
although not always completely avoidable. The organisations which follow working environment
viewpoints and execute rules to support these viewpoints are capable to demonstrate their values
and fulfilment to the community. They may develop the standing and image of the firm, which
could interpret to more sales. Many possible workers and consumers, basically the younger
creation, search out businesseness which have a standing for enclosure, diversity and communal
awareness. Another benefit of equality and diversity comprises of leading out of a optimistic
place of work that assures attraction and retention o skilled manpower by boosting morale and
productivity level of workers.
The impact of managing equality and diversity in workplace on the productivity and
performance of organisation
According to the view of Niroula A. (2019), an optimistic influence is lead and assured through
managing equality and diversity on the efficiency and profitability of a company (Gray, 2019).
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The key aspects and factors reflecting the positive impact on the profit margins and productivity
of an establishment are assessed and mentioned as under:
Variety of perspective- The key influence linked with creation and administration of
equality and diversity includes of the fact which it leads and assures range of perspective that
makes sure more innovative and effective ideas from workers that belongs to diverse culture and
background and are having diversified leads an optimistic influence in performance by
developing productivity of business.
Attraction and retention of talented employees- The other aspect that is reflecting the positive
impact of equality and diversity that it brings and directs to get attention of highly talented
workers from a pool of talents. Along with this, management of equality and diversity assures
more optimistic and healthy workplace environment that is beneficial and viable in retaining
skilled and knowledgeable workers for long term duration (Henseler, and Schuberth, 2020).
Therefore, the management and execution of equality and diversity is crucial for companies as it
assures better execution and higher growth through the way of getting attention and retaining
skilled workers to meet and attain set aims of a firm in more developed and productive manner.
Enhanced reputation and target market- Another impact of equality and diversity on the
productivity and profitability of the firm is that by treating all workers in similar manner
encourage the fair and healthy workplaces where people of the company can execute their
assigned roles and duties in more developed manner. Also, the venture can meet the needs and
demands of its target people in more developed manner, When employees appropriately, then
productivity will enhance and when the company will fulfil consumers needs then it assist in
developing sales and profit margins.
Different ways of managing equality and diversity in workplace
As per the view of Grossmann C. (2020), creation of diverse workplace is became important for
all companies to make development in productivity and profitability which can only completed
by creating and leading effective administration of equality and diversity in working
environment (De Massis and Foss, 2018). In term of managing equality and diversity in
workplace, the firm can consider several ways; some of them are as under:
Creation of inclusive and anti-discriminatory policies- It is one of the best ways which can
be consist by a company in term of maintain the equality and diversity at workplace. By adopting
inclusive and anti-discriminatory policies as well as support effective strategies in the working
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environment which is allowing effective take off and leaves because religious holidays and a
comprehensive facility such as non-gender restrooms and canteens must also be offered. Also
option of flexibility in working hours and utilisation of preferred languages should also form a
segment of policies and plan of actions to assure a fairer and diver culture in workplace.
Clear communication- It an effective strategy to lead equality and diversity in place of work of a
firm includes of providing a clear communication and allowance of participation for all workers
to reflect rare demands and expectations of all workers. An assessment can be drawn that for
creation of equality and divers it, it is required that all workers must feel comfortable and have
access to similar growth option and resources that can be only completed through an efficient
communication (McAvoy and Butler, 2018). Therefore, utilisation of comprehensive language in
working environment that directs and assures respectful working environment for all applicants
irrespective of any sort of discrimination on the base of their race, culture, division and
background etc. assures creation of equality and cultural diversity in workplace of business
establishment.
Regular cultural training- The important way which can be considered and accepted by a
business organisation is offering regular cultural and diversity training to its workforce. The
policies of regular training and learning makes sure high awareness and view point of manpower
regarding equality and diversity that assures to developed bonding and coordination between
them to have effective administration and creation of equality and diversity at place of work of a
firm.
RESEARCH METHODOLOGY
It is the specific process or techniques utilised to find out, select, process and determine data
regarding a topic. It considers studying the methods utilised in the area or principles behind
them, in order to develop an approach that matches their objectives. Methods are the particular
tools and methods that the researcher utilises to assemble and determine information. There are
two key kinds or research methods, qualitative and quantitative.
Qualitative research method- This research considers assembling and determining non-
numerical information or theoretical information to acknowledge conception, views and
knowledge. It can be utilised to collect in intensity insights into a trouble or produce new
thoughts for investigation (Nielsen and Raswant, 2018). This sort of research basically utilised in
the humanities and communal sciences, in subjects like anthropology, sociology, education,
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health science, history and many more. This research method is utilised to acknowledge how
individual experience the globe. This particular research methodology is also definited as a
marketplace study tool which centres on acquiring data by open ended and conversational
communication. This particular research method is considered in a form that assists expose the
performance and insight of a consumer with position to a specific theme. There are several sorts
of qualitative study tools such as in-depth interview, focus groups, ethnographic study, content
examination, case study research etc. which are usually utilised. The outcomes of qualitative
tools are more expressive and the deductions can be illustrated relatively simply from the
information is acquired (Neubaum, 2018). Surveyors who consider the qualitative method are
looking at several methods of investigation to reconsider human associated practices. It is a
technique to assess the very survival of humankind. Several alternatives are accessible to do the
employment, consisting conversation determination, case studies and many other theories.
Pros- This research method is one of the most reasonable forms to collect data from people
who are being calculated. Focus groups tend to be the primary technique of assembling data by
following this tool as it is quick and efficient. Although there is investigation studies which need
a wide time of surveillance to fabricate results. One of the key reimbursements of qualitative
study is that it does not rely on particular deadlines, arrangement and questions to make a
successful outcome.
Cons- The demerit of this methodology is that the excellence of the data gleaned utilising
the qualitative study method can be dubious sometimes. Another drawback of this tool is that
these researches take amount of time to gather reliable and accurate information. This
methodology is more in depth and thus more time taking and resource intensive, meaning less
individual are surveyed.
Quantitative research method- Qualitative study is described as a methodical research of
phenomenon through collecting experimental information and executing numerical, arithmetical
or computational tools. This study assembles data from current and possible consumers utilising
sample tools and distribution out online surveys, online polls, surveys and many more, the
outcomes of which can be shown in the form of mathematical or statistical. After effective
acknowledging of these numbers to forecast the future of a manufactured goods or facility and
make modifications as per them (Masud and Daud, 2019). Within this method, different tools
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like survey, correlational research and many more can be considered by the investigator in term
of assembling data.
Pros- Quantitative research utilises a randomised activity to assemble data, avoiding
unfairness from incoming into the information. This arbitrariness generates an additional benefit
in the fact that the information supplied by this investigation can then be statistically applied to
the rest of the inhabitants unit that is under research (Bell, Bryman and Harley, 2018). It is one of
the key benefit of this tool is that it offer consistent outcomes while the similar data points are
determined under randomised situations.
Cons- Quantitative research provides a significance limit; the investigator cannot go reverse
to responders after they have packed out a review if there are number of quiry to ask. There is
restricted chance to explore the answers provided in the study that creates less information points
to scrutinize when evaluated to other methods. Also, within this method, there is always a risk
that the research gleaned utilising this specific method may not pertain to the common
population. Researchers are always facing the hazard that the reviews or attributes provided in a
quantitative study are not an effective visualisation of the whole population.
From the defined research methodologies, it can be determined that for the effective
completion of this research project, the researcher can consider qualitative method collect data.
Researcher use thus tool s it enable in assembling and gleaning pure and first hand information in
context of specific topic. Also, with the assistance of this research method, investigator can get
deep and reliable data that can be useful and crucial to attain research aims.
INSTRUMENTS
Interview- An interview can be described as a discussion among the interviewer and another
individual which is known as interviewee. It can also describe as an exchange of views among
two or more individual on a theme of common attention, sees the centrality of human
communication for information manufacture and emphasises on the social circumstances of
investigation information. It is basically organised for an idea or data as well as data and also
serves like a reference for upcoming time aims (Hair Jr, Page and Brunsveld, 2019). Within this
research, if the researcher will use interview as an instrument of collecting information, then the
research questions will focus on identifying the venture’s view on place of work equality and
variety the key confronts of maintaining multicultural workers and other reliable queries in
context of organisation’s operations and company culture.
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Survey questionnaire- It is another effective instrument of data collection and with the
utilisation of this tool, the investigator can collect accurate and first hand information. Basically,
questionnaire describe as a document which consider a series of particular theme and topic.
Questionnaire survey is a method for collecting numerical data regarding the attributes,
behaviours and activities of inhabitants through a prearranged set of queries. This instrument is
efficient only when respondents have information of the theme and they are knowledgeable to
reply the questions.
REFEFLECTION
The researcher agrees that my knowledge and ability that is related to diversity as well as
equality in company assist in attaining competitive benefits over competitors in the market. Thu,
in context of organises and conducts in on time form and it helps me in performing my task in
more developed manner. I also concentrate on diver methodologies associated to research which
enable me in gleaning and collecting data for the completion of the research project. With the
assistance of using effective instrument, I was able to interpret data in effective manner which
provide other data that is related to equality and diversity among workers. In performing in this
research project, I gain brief information about the concept of equality and diversity from the
literature review section. When the employees of a company are not diversified and nor treated
in equal form then it know as diversity and when people are similarly treated in form of pay and
growth options It is acknowledged as equality. Also, I aware with the significance of
management of equality and diversity as when the equality and diversity is managed in working
environment then people of the company perform their work in more developed form which
assists the firm in making development in the profitability and productivity. In term of
ineffective situation of place of work due to diversity and equality, the HR division of company
play an effective role in term of overcoming and dealing inappropriate situations. They develop
policies and strategies so that they can create a healthy and fair workplace where all employees
can perform their role in effective manner as well as get equal growth opportunities.
In specific project of research, I am emphasising n gaining information about several
methods and tools which enable me in developing career progression as well as success and I
also centre on assembling more information through utilising qualitative methodology in that I
am highlighted on assembling more data by making utilisation of effective instruments of
research like interview and questionnaire that are considering number of questions regarding the
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particular topic so that I can gather more and relevant information in term of completion of the
research. This assists me in offering data in context of different languages, religion that is
essential for me to make development in my personal as well as professional life. I also suffer
different sorts of issues and complexities for during the performing this research and assembling
data for its accomplishment. These issues are associated to time as well as finance as time period
assist me in completing a research project but that is not sufficient and it is significance for me to
collect more data. If there is a demand of extra tome then I can make focus on completing this
specific project in an effective form. I also utilise qualitative tool for assembling more data
which is cost consuming because within this I choose questionnaire instrument to collect relevant
and first hand information so this require travelling which consume more cost.
CONCLUSION
As per the above report, it has been concluded that human resource management plays
crucial role within workplace so it is their prior responsibility that they have to maintain equality
and diversity in organisation. Moreover, this is essential as diversity is all about observing and
valuing the different backgrounds of people as well as their knowledge skills and experiences,
and utilising those differences to create a productive workforce. While equality relates to the
understanding that all individual are treated as people without judgements made on them
supported to stereotypes. In addition to this, it has been also summarised that both equality and
diversity is vital within work area as these provides opportunity for advancement to the firm
protects establishment for litigation, bolster regulation and sales as well as attract and retain the
best quality employees as well as develop the reputation and image of the firm, which could
translate to more sales. Along with this, it has been also determined that there are various ways
of managing equality and diversity that human resource of firm may undertakes such as creation
of inclusive and anti-discriminatory policies, clear communication, regular cultural training and
many others. All these ways are helpful in making staff comfortable as well as also have access
to similar growth option and resources that can be only completed through an efficient
communication. Apart from this, the qualitative research is undertaken for this research as it
assists to accumulate deep and reliable data that can be useful and crucial to attain their
objectives in effective and efficient manner.
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REFERENCES
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Peterson, M.F., Arregle, J.L. and Martin, X., 2020. Multilevel models in international business
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Online
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Contributor C. 2020. Advantages and Disadvantages of Equality in the Workplace. [Online].
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