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The impact of motivation on employee performance and motivation in aviation industry

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Added on  2020-02-03

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Business Research TABLE OF CONTENTS TITLE 1 INTRODUCTION 1 LITERATURE REVIEW (1300) 1 Concept of employee motivation 1 Relationship between motivation and employee performance 3 Importance of motivation in aviation industry3 RESEARCH QUESTIONS 4 Objectives 4 Research Questions 5 METHODS 5 Research Approach5 Research Design 5 Data Collection 5 Research instrument 6 Sampling 6 ACCESS AND ETHICS6 REFERENCES 8 APPENDICES 10 TITLE To analyse the impact of motivation on employee performance; a study on British Airways.

The impact of motivation on employee performance and motivation in aviation industry

   Added on 2020-02-03

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TABLE OF CONTENTSTITLE..............................................................................................................................................1INTRODUCTION...........................................................................................................................1LITERATURE REVIEW (1300).....................................................................................................1Concept of employee motivation................................................................................................1Relationship between motivation and employee performance...................................................3Importance of motivation in aviation industry............................................................................3RESEARCH QUESTIONS.............................................................................................................4Objectives....................................................................................................................................4Research Questions.....................................................................................................................5METHODS......................................................................................................................................5Research Approach.....................................................................................................................5Research Design..........................................................................................................................5Data Collection............................................................................................................................5Research instrument....................................................................................................................6Sampling.....................................................................................................................................6ACCESS AND ETHICS..................................................................................................................6REFERENCES................................................................................................................................8APPENDICES...............................................................................................................................10
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TITLETo analyse the impact of motivation on employee performance; a study on BritishAirways.INTRODUCTIONMotivation can be termed as a tricky hitherto the most compelling approach used byevery organization to instigate its employees to achieve the organizational goals and objectives.It is a desire to stimulate the efforts of individual towards the attainment of the set goals andobjective (Cerasoli, Nicklin and Ford, 2014). The current research is conducted in similar contextso as to identify the different methods to motivate the employees which will further assist inincreasing their performance. British Airways is the chosen organization in the present casewherein the management feels to use new and innovative methods to raise the performance of itsworkforce so as to provide better services to its customers as well aids in attaining its desireddreams. Motivation is the essential concept in day-to-day activities of life. It provides severalbenefits to the organization in the form of increasing their efficiency as well as retaining them fora longer duration of time. The reason of selecting the current topic is to provide the readers withan insight of various motivational tools and techniques which can be used in their future courseof action.LITERATURE REVIEW (1300)Concept of employee motivationMotivation is a managerial concept wherein the employees are stimulated by the usingvarious source so as to make them work as per their current strengths and also by providing themwith those incentives or motives that aids in fulfilling their needs and requirements.Contradictory to the above, Lunenburg (2011), has provided another definition wherein it statesthat motivation is an inner instinct or coerces that drives the individual to work with great vigour.It also depends upon the management as well as the expectations and attitude of the individual tosupport and contribute to the enterprise by putting forward their efforts. It can also beacknowledged that the management is responsible to identify the needs and expectations of itsemployees as well as to determine the current potential resources by the company so as to satisfythem. The managers are responsible to carry out and analyse the those demands andrequirements of the individual and make efforts so as to integrate the efforts towards the1
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attainment of organizational goals and objectives. Several theorist have presented diverseapproach to motivate the employees.-Theories of motivation:There are diverse ways in which the people at work can be motivated so as to increasetheir efficiency and productivity of the company. Zhang and Bartol, (2010), has stated theMaslow's need hierarchy as a method wherein the management focuses on satisfying the lowerlevel requirements of the organization and then moving ahead to fulfil the higher level needs;once the basic requirements have been derived. In accordance to the current theory, everyindividual have five essential requirements which start with the the psychological needs whereinthe employees demand minimum salary to meet the day-to-day necessities of the life. Thesecomprises of the hunger, thirst, shelter, etc. Thereafter, safety needs includes the security at theorganizational setting from all sorts of harm that is likely to affect the individual. Social needscomprises of affection and belongingness at workplace by creating and providing an integratedenvironment to the employees whereby they can share their feelings and form a strong bondswith another people. The Bellé, (2013), has presented the higher levels needs as esteem and selfactualization wherein the employees crave for achievement at workplace, society by earning ahigher status or position. It also states that the people does not have any other needs orrequirements once they have reached and achieved the fifth level in the hierarchy.Although Tan and Waheed, (2011), argues that their is no end to the human requirementsas they are endless. Therefore, Maslow's need hierarchy theory is based on a certain assumptionswherein the individual have only limited needs. To overcome the shortfalls, the another theoryhas been presented in contrast to the above which is proposed by Douglas McGregor. The saidtheorist states there are two ways in which the employees can be managed and motivated theseare the hard and soft approach wherein theory X is based on certain assumptions. It depicts thatemployees are reluctant at work as they are lazy and dislikes putting efforts. Therefore, in orderto motivate them punishments and strict rules shall be imposed at workplace. In contrast to theabove, Bellé, (2013), states that Theory Y presented by the theorist is much efficient approachused by the management wherein the assumptions laid are that the people like freedom atworkplace. They are creative, responsible and self directed. Therefore, they shall be providedwith more and more opportunities and motivators that aids in stimulating them to perform betterin future.2
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