Business Simulation: Vision, Strategy, and Performance Analysis
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This study material provides an in-depth analysis of business simulation, focusing on Phone Venture. It covers topics such as vision and strategy, performance analysis, market share, competitors, and internal capabilities. Gain valuable insights into the smart phone industry and learn how to improve business performance.
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Table of Contents Table of Contents.............................................................................................................................2 INTRODUCTION...........................................................................................................................1 PART A...........................................................................................................................................1 Vision and strategy over 9 years..................................................................................................1 Review on the performance of company.....................................................................................2 Development of future plans and recommendations...................................................................7 PART B...........................................................................................................................................8 Abstract........................................................................................................................................8 Introduction and identified events...............................................................................................8 Application of theory and practices.............................................................................................8 Discussion..................................................................................................................................11 CONCLUSION..............................................................................................................................13 REFERENCES..............................................................................................................................14
INTRODUCTION Business simulation could be defined as the technique which is used to provide training to the students regarding running a business in future. With the help of it, individual can get knowledge of the way in which they should run their business in future. If a person who is studying in university have a vision of establishing own business in future, then it will be very important for that person to make sure that business simulation is studied in university in systematic manner. It will be beneficial to improve skills and capabilities to run own business in upcoming years. On the other hand, professional development could be defined as the process which is required to be focused by all the individuals for the purpose of improving their skills and capabilities. With the help of it, the students will be able to make sure that they are reach their long as well as short term career goals and objectives (Arnold, 2020). Present report is based upon Phone Venture which is a smart phone company and having a mission of taking over the industry. This assignment covers various topics such as analysis of visionandstrategyoftheorganisation,alongwithvalues,cultureandhumanresource, assessment of simulation results, performance and position of the business. Along with this, recommendations for future developments are also discussed in this assignment. On the other hand, the second part is focused with personal and professional development in which different events along with leadership theories are discussed. PART A Vision and strategy over 9 years Vision:It could be defined as long term objective of the enterprises which is required to be accomplished to sustain in market. In other words, it could be described as long-term view where the entity wants to establish itself in upcoming years. Vision of Phone Ventures is to attain competitive advantage within the industry and try to become the market leader in the industry. Values:It is very important for all the entities to make sure that they are focused with different types of values because it can help to reach all the business objectives. In Phone Ventures the management is focused with supporting all the staff members to perform their work properly. Apart from this, this business also follows values such as meeting expectations of customers and offering them good quality products(Beroz, 2017). 1
Mission:It could be defined as the core purpose of business for which the business is executed. It is essential for all the entities to make sure that they are formulating appropriate mission for future as it will be beneficial for carrying out operational activities in systematic manner. The mission of Phone Ventures is to generate more and more profits so that profitability of business could be improved and all the operations could be carried out properly. HR:Human resource is the number of employees who are working in an organisation for the purpose of meeting all the business objectives. In Phone Ventures the managers are paying attention towards meeting expectations of all the staff members as it can help to accomplish all the goals and objectives. All the employees who are hired by the entity trained under training and development programs of it. Culture:For all the businesses it is very important to make sure that they are able to follow a specific culture because it will be beneficial for meeting expectations of staff as well as other stakeholders. In Phone Venture role culture is followed by the managers which helps them to assign specific roles to all the staff members that facilitate them to meet all the desired goals (Cindrich, 2017). Review on the performance of company Analysis of competition:For all the entities it is very important to make sure that they are able to analyse the level of competition within the industry as it can help to formulate effective strategies for future. As Phone Venture is a smart phone company which is operating its business in different countries so it is very important for it to analyse the competition within the industry. For this purpose, Porter’s five forces analysis could be used. Discussion of all the elements of it in context of the enterprise is as follows: Porter’s five forces:This model was developed by Michael Porter for facilitating businesses to determine the level of competition within the industry in which they are operating their operations. All the forces of it are discussed below for Phone Venture: Competitive rivalry:This force is mainly used to determine the level of competition within the industry which may affect functionality of business. It is very important for businesses like Phone Venture to be aware of all the key competitors so that effective strategies for meeting all the business goals could be formulated. Some of the competitors of the entity are I Tech, DHgate, Banggood etc. It shows that competitive rivalry for the enterprise is very high (Crews, 2018). 2
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Bargaining power of suppliers:The firms which are delivering material to Phone Venture for performing all its operations in systematic manner are the main suppliers of it. The number of suppliers in the industry is very high due to which they cannot bargain with the company. It shows that bargaining power of them for the business is very low. Bargaining power of customers:All the external stakeholders who are buying goods from the enterprises are known as customers and for all the businesses it is very important to make sure that they are able to meet the expectation of all the customers. As the number of players in smart phone industry is very high so the customers have different options. Due to this, the bargaining power of them gets increased that results in negative impacts upon functionality of business. For Phone Venture this power is also very high because the targeted audiences are having various options to buy smart phones from the market(deNoyelles and Raider-Roth, 2016). Threat of new entrant:A new business which will introduce in an industry could be a threat to the businesses because it may grab attention to customers and leave impacts upon the business. For Phone Venture it is very important to analyse the new entrants which may get introduced within the industry. There are various to enter in the smart phone industry and one of them is huge funding which may create issues for a new business to enter within the industry. It shows that the threat of new entrant for Phone venture is low. Threat of substitute:When different goods provide same benefits to the customers then these are considered as substitutes for each other. As Phone Venture is selling smart phones within the market so it will be very important for it to be aware of all the substitutes which may affect its market share. Some of the main substitutes for the enterprise are video calling portals, smart devices etc. These elements cannot take the place of mobiles because there are various features which could not be added to these devices. It shows that the threat of substitute to Phone Venture is moderate(Douglass, 2020). Market share:It is the total market which is covered by an organisation. It is very important for businesses to make sure that they are able to carry out all the operational activities in systematic manner as it can help to retain the market share. By evaluating the results of Phone venture, it has been determined that the market share of it on the basis of customer intimacy was 3
around 256000 it was the total market segment demand for 2019. For 2020 the demand was 184320 which was decreased in this year as compared to previous year. This demand was same for 2021, 2022, 2023, 2024, 2025 and 2026. For year 2027 this demand was 193536 which was increased in this year after 6 years. It shows that the market demand of the organisation is high but it is very important for the enterprise to make sure that it is retaining the clients so that market share could be increased. This demand was related to Netherlands which is one of the locations where the enterprise is operating its business(Dowlen, 2019). Product and price analysis:It is the process which is undertaken by businesses for the purpose of analysing the product quality and price. By analysing all the elements in context of Phone Venture the management teams will be able to analyse that they are generating more revenues or not. Demand of Phone Venture’s products on the basis of quality was 160000 and on the basis of price it was 1200000 for year 2019. In 2020 These demands got decreased up to 115200 and 918000 respectively. Then for 2021, 2022, 2023, 2024, 2025 and 2026 it was the same which means the demand on the basis product quality was 115200 and on the basis of price it was 918000. In 2017 again the demand got changed and it was 120960 on the basis of quality and 963900 on the basis of price. It demonstrates that the demand for the business was very high on the basis of its product quality and the prices that are set by it. Apart from this, it has also been evaluated that in Netherlands demand on the basis of price is very high as compared to product quality which shows that the business is setting appropriate prices for all its products. Competitors:All the entities that are operating business in the same industry are considered as competitors for each other’s. It is essential for all the organisations to be aware of all the competitors so that effective strategies to deal with them could be formulated. Some of the main competitors of Phone Venture are I Tech, DHgate, Banggood etc. It is very important for the organisation to formulate effective strategies so that the level of competitive advantage could be improved(Fannakhosrow and Nourabadi, 2020). Internal capabilities:These are the qualities of a business entity which are used by them for the purpose of carrying out all the operations in systematic manner. With the help of them. It will be very easy for a business to sustain in the market and reach to the desired objectives. Some of the key capabilities of Phone Venture are discussed below: Very high demand in the market:By analysing the data of demand on the basis of product quality and price it has been evaluated that the demand of Phone Venture in the 4
industry is very high which is facilitating it to generate higher revenues. It is the main capability of the organisation which is focused by the management teams for the purpose of assuring the effective execution of operations systematically. Captured larger market:The market share which is captured by Phone Venture is very high which is also a capability of it that facilitates the attainment of long-term objectives such as higher profits, increased competitive advantage etc. With the help of this capability Phone Venture will be able to sustain in the market for long run in upcoming period(Gluyas and Harris, 2016). Industry trends:These are the main aspects that are required to be focused by all the businesses for the purpose of assuring attainment of all the business goals. If a business will not be focused with use of these trends, then it may leave negative impacts upon functionality of business and engagement of customers. Some of the key trends in smart phone industry that should be focused by Phone Venture are discussed below: 5thgeneration:5G is one of the main trends which is taking place in the smart phone industry. With the help of it, individuals will be able to access very high speed of internet. It is very important for Phone Venture to make sure that it is paying attention towards this trend as it can help the organisation to reach its long as well as short term goals. Foldable mobile phones:It is also a major trend which is also required to be focused by smart phone companies like Phone Venture. If it will be focused by the enterprise, then it will be able to attract large number of customers. In current era, most of the companies are launching such types of mobile in which feature of foldable screen is built. Due to this, the expectations of customers are increased that also enhances their demand(Goode, 2019). Explanation of simulation results:In order to analyse performance of an organisation it is very important to analyse the final accounts because with the help of them it could be determined that business is sustaining in the market or not. As Phone venture is a smart phone company which is operating in different countries so, to analyse the simulation results all the final accounts could be evaluated. Discussion of results of all of them is as follows: Income statement:It is the statement in which information of profit and loss of the organisation is recorded for the year. All the direct and indirect expenses are listed in it. 5
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From the income statement of Phone Venture, it has been evaluated that net profit for the year 2019 was around 34075 and in 2020 the entity faced a loss of 22372. In 2021 the loss was decreased up to 19880 and for 2022 it was around 1777. In 2023 the loss was increased with a boom and reached to 61548. In 2024 this loss was increased up to 73129 and in 2025 it was again increased up to 84297. In 2026 the loss was declined up to 74955. At the end of 2027 the loss was very high and it was around 116070. It shows that the business is operating under very high losses and it is essential to formulate effective strategies to overcome this situation (Gregersen and MacIntyre, 2017). Balance sheet:It is also known as statement of financial position which is used for the purpose of analysing the actual position of business. While planning to reach all the long as well as short term business goals it will be very important for the organisations to make sure that they are formulating the final accounts properly. By analysing the balance sheet of Phone Venture, it has been analysed that for year 2019 cash for the entity was 545195 and total liabilities were around 565895. For 2020 cash was 517363 and the liabilities were around 537746. In 2021 the cash reflected in balance sheet was 484502 and the liabilities for the same period was 526872. In 2022, 2023, 2024 and 2025 the cash whichisreflectedinbalancesheetwere423267,320935,164661and111161 respectively. On the other hand, the liabilities for the same four year’s period were 571721, 549927, 452925 and 404508 respectively. In years 2026 and 2027 liabilities were 283365 and 151327. On the other hand, cash for these two years were 23248 and 0 respectively(Grimard and Pellerin, 2018). Cash flow statement:It is the statement which is used for evaluating liquidity of the organisation. Details of cash inflows are mentioned in it for the accounting year. For 2019 the inflows were 187023 and outflow for the same year was around 161314. Apart from this, for 2020, 2021, 2022, 2023, 2024 and 2025 the cash inflows were 94853, 277479, 903477, 1377972, 1502350 and 1294678 respectively. On the other hand, outflows for the same six year’s period were 122684, 310341, 964712, 1475304, 1654624 and 1343178 respectively. During the year 2026 and 2027 inflows were 977225 and 862621. The outflows for these two years were 1059118 and 880869. It shows that in the cash inflows for all the years are lower than the outflows which shows a negative balance and it means liquidity of the organisation is very low(Gynther, 2016). 6
Analysis of performance:By analysing all the key elements of business simulation game for Phone venture it has been analysed that the marketing strategy of the organisation I very good as it is able to generate more demand for all its products. On the other hand, its marketing strategies are facilitating it to meet all its business objectives such as increased demand for its products. It HR strategy is also very effective because with the help of it all the operations are executed by the organisation in systematic manner. Additionally, the logistics related activities of the company are very effective because with the help of them the enterprise is managing its operations all around the world. Finance strategies are also formulated by the entity in systematic manner because with the help of it, it is able to meet all the expectations of business such as higher market share. The product development strategy of the enterprise is highly effective because it is resulting in increased demand of all the smart phones that are sold by it in the market (Harteis, 2017). Development of future plans and recommendations Key decisions for next five years:It is very important for Phone Venture to make sure that it pays attention towards changes in current business strategies. The organisation is not able to maintain its liquidity and profitability due to which its profits and current assets are very low. Performance of business is changed because of high level of competition within the industry and decreased profits. Following are some of the key future plans that could be focused by Phone Venture for attaining growth: Future plan 1:Conducting market research in future so that more customers could be attracted to increase profitability. Recommendation:It is recommended to the organisation that it should make changes in the marketing strategies and formulate new research strategies so that all the business goals and objectives could be conducted (Hewett and Bourelle, 2020). Future plan 2:Focusing towards diversification so that market share could be improved. Recommendation:It has been recommended to Phone Venture to make sure that it pays attention towards key trends in the industry so that the number of customers could be increased. 7
PART B Abstract This part of report is based upon personal and professional development within the organisation or the smart phone company which is Phone Venture. It will be focused with the events that have taken place within the organisation. The two events which are selected for completion of this part are weak performance of the company and conflicting decisions. In order to perform appropriately in these events different theoriescould be implemented by the management. Apart from this, the way in which staff professional development is also very important for businesses to focus as it is required to perform operations systematically. It is recommended to the enterprise to make sure that it uses effective leadership theories so that staff development could be improved(Liau-Hing Yep, 2018). Introduction and identified events Professional development could be defined as the development and improvements on the skills of individuals which can help the students to meet all their future goals such as improved skills and capabilities. There are various elements that are focused in it which includes technical assistance, business simulation, mentoring, review of case studies, coaching, consultation etc. It is very important for all the individuals to make sure that they are focused with professional development of themselves which will help them to meet all their career goals and objectives. If the individuals will not be able to pay attention towards it then it may leave negative impact upon their career aspects. The two selected events for this part are weak performance of company and increased number of conflicting decisions. It is very important for the businesses to make sure that they are able to respond the issues that are taking place because of the events in systematic manner. It will be beneficial for development of business. In order to find solution for the issues of events different theories are applied. On the other hand, some recommendations are also made for the enterprise so that it can improve the staff development(Micallef, Huet and Kayyali, 2020). Application of theory and practices Event 1- Weak performance of business:It is one of the main events which has taken place in Phone Venture in which the company is not performing operations according to the expectations. During last few years the enterprise made significant losses and the managers are 8
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not sure that the same strategies should be followed for future or not. Apart from this, the management of business is not appropriate as each and every individual within the organisation is blaming each other and all of them are not having any idea that what they should do to deal with issues. These issues are resulting in weak performance of business and making reduction in profits continuously. It is very important for the enterprise to deal with it in systematic manner so that performance could be improved(Mohamed, 2020). For this purpose, the management of Phone Venture can use effective leadership theory such as democratic leadership. If it will be applied by the managers, then they will be able to interact with all the staff members so that they can provide suggestions regarding the issues that are taking place because of the event. Detailed discussion of theory is as follows: Theory 1-Democratic leadership:It is one of the best theories which could be applied by businesses for the purpose of improving staff engagement so that performance of business could be improved. As one of the events which is affecting development of Phone Venture is weak performance and huge losses since past few years. It is very important for the organisation to make sure that this issue is dealt by the enterprise in systematic manner. If this theory will be applied by the entity, then it will provide opportunity to the employees to provide suggestions which could be focused for responding the issues taken place because of the event. It is also known as participative leadership because when it is implemented then managers try to take part in the organisational activities so that improvement in performance of business could be made. On the other hand, proper implementation of this theory will result in effective focus on individuals towards the decisions of senior management (Mouza, Codding and Pollock, 2018)x. By applying this theory, the managers will be able to allow the employees to take part in decision making process which will be beneficial for finding ways to respond the issues systematically. If the managers in Phone Venture will ask the staff to provide suggestions to perform appropriately during the critical event, then it can motivate them to work hard and it may result in improved productivity of whole organisation as well as the workforce. Apart from this, as the employees have practical knowledge of dealing with all the issues at workplace so it will be very easy for the managers to find the alternatives so that profits could be increased. On theotherhand,adoptionandapplicationofdemocraticleadershipstylewillinspirethe employees to take responsibility of dealing with the organisational issues. This leadership theory is very beneficial for businesses to find ways in which all the negative events could be dealt in 9
systematic manner. When the employees will not get opportunity to take part in decision making process then it will be very difficult for managers to keep them motivated therefore in order to improve organisation’s performance. Democratic leadership will increase engagement of all the employees in the decision-making process of finding solution for the issues taken place because of the event of weaken performance. When the staff members will be engaged in the decision making then it will help the managers to get different types of suggestions from them which could be focused for making strategies of dealing with the event. The application of this theory will provide different types of ways to the management which will be beneficial for analysing the best suitable one that can respond to the organisational issues (Mouza, Codding and Pollock, 2018). Event 2- Conflicting decisions:It is another event which is taking place in Phone Venture and due to this all the employees are facing different types of issues like decreased performance. The organisation has made various conflicting decisions and due to which all the efforts were not coordinated and it affected the performance of business. Most of the employees are believing that they have performed well but other may not have performed in systematic manner. CEO of the organisation is willing to lead and issuing the goals and direction due to which all the staff members are agreeing with the decision but they should be disagreeing to it. In this event the employees would have not said yes for the decision of CEO because it is not good for the organisation. If it will be taken, then it may leave negative impact upon functionality of business. It is very important to deal with the issues that are taking place because of this event. Forthispurpose,themanagersarerequiredtouseeffectivetheorywhichcanhelpto communicate the right message with the staff members. As the CEO is willing to lead but it is not right because it may result in improper execution of business. It is very important for all the employees to be aware of all the positive and negative aspects of the decision because due to this decision of CEO the enterprise may have to face challenges in future. For communicating the detailed information of the decision, constructivism theory could be implemented (Mulyadi, Sumarto and Maknun, 2017). With the help of it the way in which individual make sense of things will be differentiated. Detailed discussion of the theory in context to the event is as follows: Theory2-Constructivismcommunicationtheory:Thistheoryisfocusedwith differentiation in the way in which individual are sensing different types of things. With the help 10
of it, all the persons can create person centred messages. It is one of the best communication theories which could be applied in different types of situations in which the individuals are not able to think and act properly top the decisions that are taken by seniors. As one of the main events which is affecting Phone Venture is conflicting decision of CEO. It has been decided that CEO will be leading the business in future and it is not the right decision for business as it is issuing the organisational objectives and goals. With the help of it, the individuals will be able to think constructively and make sense of all the things regarding the decision which is taken by the CEO. It was very important for the employees to disagree the decision of CEO because it is leaving negative impact. When the theory will be implemented then it will guide the staff members to make sure that they analyse all the decisions of superiors constructively and then give their agreement. When this theory will be applied within the organisation then the event will be dealt systematically because the individuals will be able to respond properly by analysing the situation effectively and determining the negative implications of it. With the help of this theory it will eb very easy for the employees to differentiate between the right and wrong decisions for them as well as business. It is one of the most effective communication theories that builds ability of all the individuals to analyse key aspects of all the decisions that are taken by their seniors(Palermo and Thomson, 2019). Application of it will be beneficial for Phone Venture because if it will be used by the managers then it will facilitate the staff members to analyse all the decisions in critical manner. Discussion Staff professional development:It could be defined as the process which is undertaken by the businesses for assuring skilled and knowledgeable staff. Managers pay attention towards it to identify the needs of employees regarding skills and capabilities. With the help of it, entities can support the achievement of career goals of all the employees so that they can work effectively to meet organisational needs. When an employee joins a business concern then the managers pay attention towards professional development of the individual so that the tasks assigned to them could be completed properly. In Phone Ventures the management teams are highly focused with it and the key elements that are taken in to consideration by them are continue education, improvement in job performance, increased responsibilities and duties. Apart from this, job assignments and skill-based training is also focused by during professional development of employees (Parker, Quinsee and Knight, 2019). 11
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If an organisation with the goal of higher employee’s productivity will not be focused towards professional development of staff, then it may result in difficulties to carry out all the operationsinsystematicmanner.InPhoneVenture,theleadersaremakingsurethat communication, analytical, interpersonal, time management, problem solving etc. skills of all the employees are developed as it can help to reach all the long as well as short term business goals. Apart from this, if Phone Venture will be focused with it then it can help to determine different ways to overcome all the issues in systematic manner. On the other hand, when the staff will be professionally developed then it will facilitate the attainment of all organisational goals and objectives. Some of the recommendations to improve staff development are as follows: Recommendations and practices to improve staff development:The leaders are recommended to pay attention towards following aspects so that the staff development could be improved: In order to improve development of staff members it is recommended to the organisations that they can have regular reviews on performance of employees. It will help to assure the attainment of all the goals such as highly skilled workforce. On the other hand, with the help of it need for training and development for the employees could be identified by the management. It will facilitate the managers to assure the proper development of all the employees(Reed and Jeremiah, 2017). It has been recommended to the organisation that it should assure training of all the staff members as it can help them to develop their skills and capabilities to reach all their career goals and objectives. If this recommendation will be focused by Phone Venture, then it will help the management to assure the professionally developed staff members that can help the businesses to reach all their goals and objectives. It has also been recommended to the businesses that they should assure recognition and appraisal for all the staff members as it can help them to be motivated and be focused with professional development of them. If it will be focused by entities, then it will also facilitate the accomplishment of all the business goals. In order to improve the staff professional development, it has been recommended to the entities to pay attention towards practice which is implementation of cross departmental training as it can help to learn from different departments. With the help of it, the abilities of all the employees to perform all their tasks in more systematic manner will be 12
improved. Apart from this, this capability of them can also facilitate them to assure the effective performance in difficult situations. One of the practices which should be focused by the entities is building collaborative culture as it can help the employees to learn the way in which all the tasks could be performed by then in collaboration. With the help of it, all the staff members will be supporting each other to assure the proper execution of all the responsibilities that are assigned to them. This practice will be very beneficial for businesses to deal with issues like weak performance. For example, if a business entity will not be performing systematically and facing losses from past few years then this practice can help the managers to build a culture at workplace that can motivate employees. With the help of it, all of them will be performing all the tasks properly and collaboratively. It also results in execution of all the difficult tasks quickly. If this practice will be implemented by the managers, then it can result in improved staff development(Сергеева, 2019). By paying attention towards all the above described practices and recommendations the managers within the organisations can deal with all the issues that are affecting performance of business. As two major negative events that are faced by Phone Venture are bad performance and conflicting decisions so by focusing towards all the above points managers of it will be able to find ways to overcome all the issues took place because of negative event. CONCLUSION From the above project report, it has been concluded that business simulation game is a type of activity which is focused by university students who are willing to become entrepreneur in future. With the help of it they get experience of running their own business in future. Apart from this, it can also help them to assure that they are ready to take all the challenges that will be taking place in future while establishing their own business. In order to analyse the competition within the industry it is very important for all the companies to use Porter’s five forces which will help to determine the attractiveness of the industry. It is also very important for the businesses to be focused with the use of latest technology and formulate strategies on the basis of current market trends. If it will be focused, then it can help to assure the attainment of long-term vision. While planning to analyse financial performance it is very important for the entities to analyse all the final accounts that includes income statement, balance sheet and cash flow statement. With the help of them, actual position and performance of business could be 13
determined. While planning to develop all the staff members professionally it will be very important for the entities to make sure that they are finding solutions for all the issues that are taking place because of negative events. For the purpose of finding solution to the problems differenttheoriescouldbefocusedbyentitieswhicharedemocraticleadershipand constructivism communication theory. By using them it will be very easy for all the businesses to assure the effective development of professional staff. Some of the practices which could be focused toimproveprofessionaldevelopmentof employeesareassuring recognitionand appraisal, implementation of cross departmental training, building collaborative culture etc. REFERENCES Books and Journals: Arnold, A. J., 2020.Constructing Guidelines for Practicing Professionals Teaching Continuing ProfessionalDevelopmentinOnlineEnvironments(Doctoraldissertation,Virginia Tech). Beroz,S.,2017.AstatewidesurveyofsimulationpracticesusingNCSBNsimulation guidelines.Clinical Simulation in Nursing. 13(6). pp.270-277. Cindrich,C.,2017.Phenomenadrivingyouthprofessionaldevelopmentinitiativesin northeastern Colorado, The.2000-2019-CSU Theses and Dissertations. Crews, L. D., 2018.A needs based mid-management organizational leadership professional development seminar: A quantitative investigation. Wilmington University (Delaware). deNoyelles, A. and Raider-Roth, M., 2016. Being an ‘agent provocateur’: Utilising online spaces forteacherprofessionaldevelopmentinvirtualsimulationgames.Technology, Pedagogy and Education,25(3), pp.337-353. Douglass, S. M., 2020.Relationship of Teachers' Transference and Acceptance of Information andCommunicationTechnologyProfessionalDevelopment(Doctoraldissertation, Keiser University). Dowlen, C., 2019. Design and Design Education as a Profession: Professional Registration and Membership of Societies for Designers and Design Educators; Continuous Professional Development (CPD). InDesign Education Today(pp. 325-355). Springer, Cham. Fannakhosrow, M. and Nourabadi, S., 2020. Blended Learning, Innovative Pattern in Teachers Professional Development in Educational System of Iran.Revista Praxis Educacional. 16(38). Gluyas,H.andHarris,S.J.,2016.CONTINUINGPROFESSIONALDEVELOPMENT. Understandingsituationawarenessanditsimportanceinpatientsafety.Nursing Standard. 30(34). Goode, J. L., 2019.Leading for social justice: professional development experiences of K-8 urbanprincipals(Doctoraldissertation,RutgersUniversity-GraduateSchoolof Education). 14
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