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Student ID: 312556 Module Name: Business SkillsTask ABalan Address:Dollis Road, London, U.K.Contact:Mobile phone:E-mail:@yahoo.comPersonal statement: Currently studying at Anglia Ruskin University, BSc(Hons) Business and Healthcare Management course started in September 2016. Conscientious and with excellent communication skills, now seeking an opportunity to develop a career in a large company and to learn and develop new skills.Experienced as a customer service officer in bank 1
Student ID: 312556enviromment for 7 years and as a sale assistant for about 1 year. Enjoying to gain new knowledges, having experience as a massage therapist for more then 5 years.Education: “Radu Vladescu” High School 1992-1996Certificates:Romanian Banking Institute – Banking Management and Marketing,Promotion 2004O.R.C.O- Massage and Reflexology 2011Trainings: ACHIEVE GLOBAL – Certificate of Accomplishment Professional Selling Skills 2006Professional experience:Massage Therapist, Self Employed June 2014-July 2015➢ Specialised in swedish massage, deep tissue massage and reflexology;Sales assistant at Italian Interior Design& Architecture December 2013-March 2014:➢Counseling the customers in choosing the right product, performing an efficient completion of the sale process, preparing daily sales reports, completing invoices;Sales assistant at S.C. FIG TRADE ROMANIA SRL September 2013-December 2013:➢Presenting the products to the potential customers, selling the products available on the shop, preparing daily sales reports, completing invoices whenrequested;Massage Therapist, Self Employed June 2012-September 2013➢ Performig swedish massage, deep tissue massage and reflexology upon request;Cashier at OTP Bank April 2012-June 2012➢Performing operations as cash deposits and cash withdrawals, foreign exchange; ➢Verifying the accuracy of all documents received from clients;Sales Assistant at Raiffeisen Bank August 2008 – January 2011➢Informing the clients about the banking products and services;➢Advising the clients in choosing the right product; 2
Student ID: 312556➢Verifying all the documents received from clients;➢Retail lendingCustomer Service Officer at Piraeus Bank April 2005 – August 2008➢Performing transactions for both individual and legal entities: account openingand administration, domestic and foreign currency transactions, F/X deals, term deposits contracts and overnight deposits;➢Verifying the documents received from clients and helping them in filling in theformsAccount Officer at Raiffeisen Bank March 2003 - April 2005➢Providing complete information to customers about banking services, transactions and conditions;➢Opening accounts for both individual and legal entities, opening term depositscontracts and overnight deposits;➢Retail lendingAchievements: Continually exceeded monthly personal sales targets, helping theteam to perform over target as a sale assistant at Raiffeisen Bankduring the work time period from August 2008 until January 2011.Skills:Advanced MS Word, Excel and Powerpoint. Driving license: B categoryHobbies:Literature, Travelling, SwimmingReferences: Available upon request3
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