Business Skills for e-Commerce: A Comprehensive Guide

Business Skills for e-Commerce

Contents
Introduction......................................................................................................................................2
LO1 Understand the structure and aims of business organizations.................................................3
P1.1 Assess the core business functions of your selected organization....................................3
P1.2 Evaluate your chosen organization’s business aims and show how they relate to their
stakeholders.................................................................................................................................5
LO2 Understand the impact of e-Commerce...................................................................................6
P2.1 Analyse the impact, including the risks, of introducing an e-Commerce system to the
selected organization in task1......................................................................................................6
P2.2 Discuss the global impact of e-Commerce on society in relation to your chosen
organization.................................................................................................................................8
LO3 Be able to design e-Commerce................................................................................................9
P3.1 Using appropriate research methodologies, Investigate market potential for an e-
Commerce opportunity................................................................................................................9
P3.2 Evaluate current e-Commerce systems in use by similar organizations...........................11
P3.3 Discuss the financial implications of e-Commerce solution by considering the factors...13
P3.4 Design an e-commerce solution to enhance the business functions of your chosen
organization...............................................................................................................................15
P3.5 Evaluate the suitability of the e-Commerce solution which you have designed in task 3.4
...................................................................................................................................................22
Conclusion.....................................................................................................................................25
List of Figures
Figure 1: Home Page.....................................................................................................................19
Figure 2: Login page......................................................................................................................20
Figure 3: Payment page.................................................................................................................20
Figure 4: Contact Us page.............................................................................................................21
1

Introduction
In this report, the aptitude of e-commerce business through the internet are discussed. For this
task, I have chosen the arngren.net website that’s not using payment gateway this site contains
the different electronic items & gadgets for the user choice. The report is divided into 3 sections
of task in which the first part the arngren.net business and goal is defined by the organization. In
second part the effects and impacts of the chosen site and the associated risk are discussed. In
this the hazards, administration of clients, global market, affect, and also evaluating the
alternatives, conveyance framework & also the assembling of the new items is discussed.
The third part of the report contains the design of solution for the better and secure e-commerce
answers are discussed. Competitors, market possible for the e-commerce, financial implications
of the solution for hardware & software, security, finding sources, maintenance requirement, the
wireframe for the solution to enhance the function of business, and also the suitability for the
design are discussed in this. Electronic commerce is the process of selling and purchasing of
products and item on online website. E-commerce works on many technologies like online
transaction handling, electronic files transaction, mobile commerce, electronic fund transmission
and electronic data and information interchange.
2

LO1 Understand the structure and aims of business organizations
P1.1 Assess the core business functions of your selected organization.
I have selected the Arngren electronics in which the organization is of public type of business
organization that is using the business from customers. They are selling the gadgets, electronics
& the vehicles. They formerly started the sales with the mail orders. The foundations and
investors of the Simon yuen are purchased from the site. Then the mail-order sales are changed
with the internet of sales, then it will be bankrupt in 1 year. The goal of the Arngren is to create a
responsive website for all the mobiles in market, also analysing the sales and to create a good
reputation in the social media market, doing campaign. The Arngren is of B-C (business from
customer). They are not having any customer chatting service the sales are very poor so they are
going to bankrupt in market.
Objective of Arngren:
 The people should feel safe by purchasing the product.
 The person should be contacted directly with the chat box.
 The purchase should be easy & faster.
 In 2 languages it is available in English & Norwegian.
The PEST analysis for the arngren.net are used to analyse the business to run for long-term. It
has 4 major factors that are-
 Political: There are many kinds of risk factor which affect the e-commerce business. The
development of electronic commerce is faced by political factors. Political strength in most
area of the world leads to economic strength. Political subjects can have a major effect on
electronic commerce.
 Economical: Economic features are very important in terms of e-business. Economic features
are directly connected to e-commerce business and this factor directly affects the benefits of
e-commerce business.
 Technological: Technological aspects have a special importance in terms of electronic
commerce business. From sales to consumer service, everything depends upon the
technology.
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 Social: Social factor has a direct effect on electronic commerce business. The increasing use
of mobile technology has affected electronic commerce business.
4

P1.2 Evaluate your chosen organization’s business aims and show how they relate to
their stakeholders.
Business aim of the Arngren are:
Aims of business Responsibilities of business
Customer experience A property which progresses the consumer experience.
Services A facility which is helpful for the customer to evaluate the
behaviour.
Tools Monitoring device which informs the customer if something goes
incorrect with the element.
Responsibilities of Arngren are:
Stakeholders Responsibility of stakeholder
General Customer It will provide the enterprises & merchandise that client could not or
they do not want to themselves create.
Aim: To build the trust.
Employees Aim: To support customers in the problem area and make effective
plans.
Researchers They make the more innovative and the smart products for improving
the market growth and the innovations are used.
Sellers The seller should sell the different electronic product for all type of
product and ensure the quality.
Admin The person who maintains the site effectively and efficiently and
manage the site contents and navigation accurately.
Lenders They allow every business to make a shared dream, procedure and
objective
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