Business Skills for Leadership

This report discusses the development of business skills for effective leadership, focusing on communication, delegation, decision-making, and problem-solving. It highlights the importance of these skills in personal and professional life and provides insights into their application in a business context. The report also includes a personal development plan for enhancing these skills.

Business skills for
leadership
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TABLE OF CONTENT
INTRODUCTION...........................................................................................................................3
1 Effective communication and delegation.................................................................................3
2 Decision making and Problem solving.....................................................................................6
3 Effective Team work................................................................................................................9
Leadership in organisation.........................................................................................................12
CONCLUSION..............................................................................................................................14
REFERENCE................................................................................................................................15
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INTRODUCTION
Entrepreneur or leaders required various skills in order to manage people, resource for
achievement of common goals. Effective communication, creative, innovative and ability to take
risk are some of the skills that are required to start a business. Leaders have both soft and hard
skills so that they can easily influence and motivates maximum number of people thus help in
completion of particular task within limited time and cost. Leaders should have ability to
understand views, ideas of other and ability to resolve different problem that are faced by
individual while performing task. Therefore all such qualities, skills of leaders and entrepreneur
help in growth and success of enterprise in the market. This report is an reflection about
development of leadership and business skills that helps me to get various opportunity in future
career. Therefore, it clearly describe about various stages of development of skill in personal life
that have give me advantages to become successful and great entrepreneur or business man in
personal and professional life. Decision making, problem solving, effective communication and
delegation are some of the skills cover in report for future development.
1 Effective communication and delegation
Communication is one of the most important skills that is required in every field in order
to effective share views, ideas to each other. Most of employer oversees whether an individual
have good communication or not before hiring them as it is required for effective performance
(Aida, 2016). Development of communication and delegation skilled developed and enhanced
can be evaluated through use of Gibb’s reflective model.
Description
During my session our lecture has teach us various method and theories that can be used
to effective communicate with each others. As per lecture view leaders or entrepreneur must
have both verbal and non verbal communications skills so that ideas can be easily shared and
goals of business can be achieved. The session has been conducted to enhance various skills of
individual so that it can easily perform number of task in future career (Griffin, 2017). At the end
of session most of the student have learn both verbal and oral communication for effectively
leading a team or organisation. The session held by lecture also tells about the way
responsibilities and authority is delegated to other in an organisation so that task can be
performed within minimum time. Lecture has also told about various medium that act as barrier
in effective communication such as noise, language barrier, culture or psychological or mental
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state of receiver. Therefore, leaders or entrepreneur have to remove such barrier for effectively
communicate and management of team so that goals can be achieved. This can be understood as
specific example within my working in a team where with my leaders were various situations
where i had to enhance and work more strongly towards my communication skills while
communicating with team members while working with cooperation, unity and reflectively
focusing onto new synergy of ideas.
Feeling
I was very excited to know about different method of communication that can be used by
individual to share their views with other people. Before the session I think communication and
delegation skills are already present in each individual but as soon the session start I get to know
that for effective communication individual must have sufficient knowledge about vocabulary,
body language, gestures and medium that need to communicate with people (Elliott, 2019).
Delegation is also big responsibilities as in it leaders have to evaluates performance and
capabilities of individual in order to delegate responsibility or authority to take decision so that
right outcome can be gained. Therefore the experienced during session has taught me lot of
things that need to be considered by leaders while delegating or communicating with other team
members. Here i felt the emerging need of how this skill shall built on wider communication
functionality, new leveraging fundamental for strengthening my synergy of developing my goals
and also potentially enhancing my new reflective work goals.
Evaluation
All the students have listen to lecture attentively and actively in order to get sufficient
knowledge about delegation and communication skills. Thus, they have liked and positively
listen to lecture to get more and more knowledge of skills that have various uses in personal and
professional life. Lecture by using innovative method have easily explain about importance of
delegation and communication skills for business leaders to manage particular team. The session
was worth as lecture have helped us to learn new skills such as communication and delegation
that is required for getting employment opportunity in future circumstances. Therefore, session
was successful and innovative that helps each student to learn more information about skills of
leaders to effective communicates and delegate responsibilities and authority to individual so that
maximum outcome can be gathered within minimum input.
Analysis
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From the previous experience I have decided to search about more information related to
business leader’s skills of communication and delegation so that I can also share my views to
other. It will also help me to easily understand what lecture might to say and explain about
business leadership skills (Bilong and et.al., 2018). I have also decided to teach my friends,
relative about the way communication and delegation skills contributed in making successful
business leaders. I have planned to make notes of important point that lectures have told us about
communication and leadership skills so that I can effectively use in my future career to get best
employment opportunity. I have learnt that leader should know different language, social
background and capabilities or existing skills of employees in order to effectively delegation
responsibilities and communicate in proper manner so that best outcome can be gained.
Therefore, it can be analysed that session has enhanced by learning about communication and
delegation skill that I might required in future career in order to effective lead particular team.
Conclusion
As per my point of view above analysis has explained me to improve my vocabulary and
learn different languages, culture in order to effective share information to different individual. I
have also decided to improve my body language, gesture and poster for better oral
communication and understanding by receiver so that desired result of information shared can be
gained (Loiselle, 2017). From the above analysis I have also planned to enhance ability to
delegate authority and responsibilities to other so that task can be easily completed by
maintaining its quality or better outcome. Therefore, action plan is made so that particular skills
can be enhanced and I can become one of the successful entrepreneur or leader in future. I
analysed that the skills and experiences learnt while communicating the work paradigms, new
ideas and creatively also working onto new ideas there will be higher advancement which shall
also contribute me to perform better in various academic and professional projects.
Action
In order to have differentiated skills and reputable position in future career I have
decided to enhance my communication and delegation skills. Thus, I have prepared a Personal
development planned in order to develop communication and delegation skill to effective
perform task in professional life such as:
Skills Strategies Evaluation of skills Time involved
Communicati  I have planned to Development of It will require 5-6
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on improve my both oral
and written
communication
through reading
books, learning words
that have similar
meaning which might
create confusion
(Tamada and Tsai,
2018.).
 Method that are
appropriate to
communicate
particular information
to number of
individual so that best
result can be gathered.
communication skills
can be evaluated
through the way I
communicate to
individual and effective
understanding of
receiver.
Collecting feedback
from receiver can also
helps in evaluating
whether I have learn to
communicate or not.
months in order to
develop effective
communication
skills for better
leadership qualities.
Delegation It is another skilled that I
have planned to enhanced
through distributing
responsibilities to different
individual.
To learn delegation skills by
analysing the way top
management give authority
and responsibility to each
member.
It can be evaluated
when I am able to
effectively delegate
authority to individual
that have capabilities to
take correct and
accurate decision.
It can take time of
3-4 months to
developed
delegation skills in
myself.
2 Decision making and Problem solving
It is another one of the crucial skills that is required by business leader in order to run
and operate enterprise in competitive business environment. Leaders should have capabilities to
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take correct and accurate decision in limited time so company can be protected from different
threats and effectively utilise available opportunities (Klegeris and et.al., 2019). Therefore the
way I have learned and develop problem solving and decision making ability can be evaluated
through use of Gibb’s reflective model such as:
Description
A session was held by tutor about the ways or method that can be used to develop or
enhance problem solving and decision making ability skills in individual. In the session the
lecture has taught students about method that can be used to solve particular problem so that task
can be easily accomplished. The tutors has also taught us about decision making ability of
business leaders that helps it to gain competitive advantages through enhancing sales volume and
profitability of firm (Liu, Chan and Ran, 2016). Therefore, the session was all about decision
making and problem solving skills of leaders that helps to manage team and team member to
contribute their best so that company can achieve its objectives. Different advantages of decision
making and problem solving abilities are also taught by lecture to students so that can easily
know about importance of such skills in professional and personal life of individual. At the
specific situation where i had to take decision for advancement within my working goals while
working at project with team mates , this skill emerged to be highly important and functionally
important for continuous efficiency within goals.
Feelings
At the initial stage of session I felt that I would be just waste of time but as soon session
start lecture has told us numerous things that are crucial for growth and development in real life.
The tutors has explained us about why decision making is crucial skills for business leaders and
the way it contribute in growth and expansion, effective operation of enterprise in competitive
environment. Different techniques and method that are used by successful business leader to earn
maximum amount of profitability and market share. I felt decision making shall be actively
learned on within my academic career for enhancing my career position metrics, yielding onto
wider goals and functional advancement within future. Therefore by knowing all such
information I was happy and glad to know that such skills are also important for successful
entrepreneur to run business (Purwati, Marasabessy and Damopolii, 2019). I also get to know
about more points that make be happy and increase my interest to listen to lecture such as
different individual have different abilities to take decision. Some can take quick decision and
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resolve problem, issue faced by individual whereas other required lot of time to think over
particular situation and the decided appropriate course of action.
Evaluation
Knowledge given by lecture have resulted in positive impact on students as they get to
know qualities of successful leaders that helps it to gain differentiate positioning from another. I
have also evaluated from session that some of student were not interested in knowledge given by
lecture whereas there are other student that want to know more about decision making and
problem solving skills of business leaders. Therefore disturbance from some student have
distracted me but due my high interest in listening to point of view of lecture about skills have
helped to develop and improve my ability to take decision. Lecture by giving student task to
solve particular problem by taking appropriate decision so that better outcome can be gained
helps student to easily learn different skills that are useful in future career or professional life.
Evaluating the aspects of this skills where decision making aspect has been widely used onto for
productive expansion, leveraging new relative goals and for communicating new functional
chains for gaining higher synergy of ideas.
Analysis
From the above analysis it can be stated that lecture through giving a task to take
decision have helped us to know our capabilities and skills to resolve particular issue for smooth
operation of function. We get to know about various areas in which we lack that needs to be
improved so that in future such mistakes cannot be repeated and better outcome can be gained
(Bartley and et.al., 2018). From the session I realised that I have capabilities and skills to take
correct decision but a lot of time is spend to select best alternative thus it result in delay as
decision is not taken within limited time. Therefore, I have to work on some areas in order to get
different and number of opportunity in future to become reputable, successful entrepreneur in
professional life through effectively leading team and taking decision.
Conclusion
It can be illustrated from above reflection that I need to overcome by weakness through
enhancing decision and problem solving ability in order to run and manage enterprise
successfully. I need to find different strategies and tactics that can be used to developed and
enhance by existing skills and capabilities for better and effectively results. Therefore I need to
plan in advance various steps that need to be used for development of decision making and
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problem solving abilities in myself. The decision making also profoundly evolved my learning
aptitude for continuous efficiency, new relative development and yielding onto efficacy within
decision making horizons.
Action
I have prepared an action plan that illustrate about steps that I will take to develop
particular skills for growth and success in future career. Therefore personal development plan for
decision making and problem solving abilities is as follows:
Skills Action Evaluation Time Frame
Decision Making  I have decided to
improve my
decision making
skills through
reviewing my past
experience.
 By evaluating risk,
cost and benefits
involved in
particular project
or decision so that
maximum benefits
can be gained.
Through analysing
result of various
decision taken by me.
Time taken to make
correct decision is
another method that I
have planned to
evaluate decision
making skills
(Milazzo and et.al.,
2016).
6 month can be need
for development of
decision making
skills.
Problem solving
abilities
 Through observing
people that
effectively solve
problem or taking
training of problem
solving.
 By reading articles
of business leaders
to understand
strategies that they
It can be evaluated
through how effective
I have resolve
challenges and
contribute towards
smooth operation of
function.
8-9 month can be used
to enhance my
problem solving skills
as I need to learn
about different
techniques and
method to solve
problem.
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have used to face
challenges.
3 Effective Team work
Large organisations have number of employees that work together so that particular task
can be completed and firm can get competitive advantages. Therefore, business leaders must
have capabilities and skills to manage people so that maximum output can be gained. I have
learnt about effective team work during a session organise by our lecture so that student can
work in team in future career (Jarrahi, 2018.). Thus, Gibb’s reflective is one of the best models
that help in reflective about my previous experienced that result in learning team work skills.
Description
As mentioned above an session was planned by our lecture on team work so that student
get knowledge the way they have to work in team within organisation. Lectures have told that
Leaders that are able to manage support and guide their team can helps in growth and success of
organisation. Tutor has explained to us that leaders have special qualities to influence and attract
individual to work as team rather than separate individual so that more benefit can be get to
organisation (Adam Cobb, 2016). Therefore Leaders must have ability to work in team by
understanding each other point of view, decision and preference so that task can be performed
without any barriers. I have learnt about various qualities of effective team in the unit of team
work and session held by our lecture.
Feelings: I have learnt the concept of effective team work. I worked in the team to understand
the importance of an effective team. It is a different experience to work in a team as compare to
working at individual level. I experienced that working in a team is more efficient and contribute
more effectively in the overall development of an individual. Leaders needs to assign various
operation responsibilities to different individual (Polis and et.al., 2017). Team work allowed all
individuals to learn the ways that support observing the skills and capabilities of other team
members. In leadership this will boost the delegation process. I had as great experience to work
in a team. The experience of working in a team has allowed me to learn plenty of aspects
associated with team work. The process starts from formation of a team and ended up performing
for achievement of the overall objectives of team.
Evaluation: The learning about the effective team work has taught me plenty of things that will
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support me throughout of my journey of being a leader. I have experienced many good things
about the team work. All members’ part of the team contributes in others operations to improve
the efficiency of other team members. I have a good experience while knowing other team
members. In teams all peoples work to achieve the common objectives of team that allows other
team members to support other team members also. Collaborative efforts are require for working
in a team. I have also experienced that in teams politics also associated with the operations. I
have experienced due to politics in team some team members were getting better treatment in
team due to political influence and other peoples were not treating in that context. Treatment like
getting more support from team leaders and other aspects of team. This was the bad experience i
have entertained about the team work.
Analysis: Team work is an important aspect involve in professional career of leader. Concept of
team work is the group of peoples working to achieve the same objectives which also happens in
organisation where all employees work to achieve the common goals of the company. Leaders
need to motivate all employees to work as a team so that the organisation can achieve all its
goals. I have analysed that both the situations are similar to each other. I have identities all basis
requirements associated with working in a team. All employees need to support other team
members and also to put collaborative effort so that group can achieve all its goals and
objectives. I have analysed that coordination between team members also play an important role
for the team working efficiently. Communication is among the key tool that drives team leaders
to coordinate (Salas, Reyes and McDaniel, 2018). Communication allows team leaders to
monitor and control and activities of other team members. I have analysed that it is crucial for
the team leaders to take regular updates from all the team members about the operations. This
factors drives team leaders to improve the efficiency of all team members and also to make the
team as an effective team.
Conclusion: I have learnt many things about the team work. I identified that coordination play
an important role for the teams to become an effective team. With the support communication
team leaders coordinate with all team members about different functional activities of team. Role
clarification play an important part for the team to achieve all its objectives (Frykman and et.al.,
2017). It is important for the team leaders to clarify all individual roles and responsibilities with
all team members at the time of the formation of the team. In order to achieve all objectives of
team strategy formation also play an important role for the team. It is important for the team
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leads to frame a proper operation strategy so that all members can operate functions in right
direction. While framing suitable operation strategies it is important for the team leaders to take
constructive feedbacks from all team members about the strategy. Collaboration of team
members in framing proper strategies improves the significance of strategies developed to
conduct different operation functions.
Action Plan
Skills Strategies Evaluation of skill Time involve
Communication skill Learning basis non
verbal
communication.
Avoidance of relying
over visual
advertisements.
Skill will evaluate on
the basis of the
efforts involve in
practice such skill.
3 months
Delegation skill Establishing
organisation priority
first.
Involving
instructions of senior
management.
Building trust.
Observation about
skills of employees.
Practice will evolve
the skill.
4 months
Leadership in organisation
Leadership is a process which involves directing the employees associated with the
organisation to achieve all objectives of company.
Descriptive: I have experienced about the leadership role in the organisation. Leadership is an
important factor that drives organisation to meet all its objectives. In the training program all
different skills of leadership and roles have discussed. Leadership is an important factor that
drives organisation to meet all its objectives. Leadership involves multiple activities which
involve setting up goals and objectives, forming teams, communication skills, decision making,
delegation of role, improving employee motivation and many other key elements (Bush, Bell and
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Middlewood, 2019). I have learnt all the different aspects of leadership skill. Leaders set the tone
of the operation and drive company towards achieving all its objectives. Leaders must be
dynamic in context to its personality so that he can take all important decisions related to any
operation functions. Knowledge and experience of leaders make him able to meet all its
responsibilities associated with the designated position.
Feelings: I have learnt about the leadership skill and the role of leaders in an organisation. I got
to know all significances leaders play in an organisation that delivers in to the company’s
profitability and growth. It is a different experience to lead an entire organisation or a department
because all responsibilities are directly delivers on the shoulder of the leaders. I experienced that
working as a leader is more challenging than any other designated position in the company.
Leaders need to assign various operation responsibilities to different individuals. I have the
feelings that I carry all the skills and perks associated with the personality that is needed in case
of being in the position of leader in any organisation.
Evaluation: I have experienced many aspects about the leaders. It is important for the leader to
carry the dynamic personality. I have experienced that a leader needs to posses the precise
knowledge about all operation functions that also allows him to take all important decision in the
organisation (Kouzes and Posner, 2018). I also learn about different approaches that support the
improvement of various skills such as motivation skills, communication, decision making,
delegation, time and work management, collaboration and other key skills that are needed to
handle to functional requirements associated with the role of leadership in organisation. I have
also experienced that leaders also handle different kinds of pressure that further resulted into
many mental diseases like depression, anxiety and other mental illness. This is the key negative
feature associated with the leadership in organisation.
Analysis: I have analysed that leadership is among the crucial positions associated with the
hierarchy of any organisation. Leader need to involve in all operation functions along with
dealing with multiple stakeholders that are a part of the organisation. I have analysed that
different skills are needed to handle the designated responsibilities associated with the positions.
Skills like delegation skill, communication, decision making, time management, work
management, analytical skill, observation skill and other key skills are needed to fulfil the
different requirements associated with the leadership role in organisation. I have analysed leaders
also need to involve in all issues associated with the organisation. Issues can be based of internal
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between management and employees and can be of external based with other stakeholder’s part
of the organisation. Leaders play an important role for solving all the issues involved in
organisation. Leaders are also considered as change drivers. I have analysed that leaders observe
the market requirements and based on the observation they introduce different changes in
company so that organisation can fulfil all needs and requirements of its customers (Raelin,
2016). I have analysed that while introducing change in organisation leaders also consider the
future requirements of the associated market sector. Leaders not just involve in introducing the
change sin organisation but they also take an important part for implementing such change in
organisation.
Conclusion: I have learnt many skills like communication skill, delegation skill, and decision
makings kill, observation skill, analytical skill and other important skills needed to handle the
positional requirements of the leader. I have identified all approaches that can support to learn all
such skills both on practical basis along with the theoretical background of the skills. I have also
participated in practical presentations over leadership development and role in organisation. I
could have focused on change management in organisation that is also an important functional
role associated with the leaders in organisation.
Action Plan:
Skills Strategies Evaluation of skill Time involve
Decision making
skill
Observing strengths
and weaknesses.
Identification of all
key areas of
operation.
Strategy formation.
By taking decisions
over different topics
this skill can be
evolve in individual.
6 months
Analyrtical skill Playing mind game
like chess and other
games.
Reading knowledge
based books
Practice about
analysis different
factors will support
in evolving the skill.
5 months
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CONCLUSION
From the above reflection it can be concluded that different skills, attribute and
knowledge are needed by manager or leader of firm for effective results. Communication,
delegation, decision making, team work and problem solving abilities are some of the skills that
are present in business leader to face different challenges so that business can run smoothly. It
can also be concluded that reflection helps in identifying areas in which individual lacks so that
appropriate steps can be taken for improvement of skills for growth in future career. This report
has concluded how various learning skills play major important part for technically growing onto
wider functional effective paradigms to improve my professional and academic goals, horizons
where i can improve and work further.
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REFERENCE
Book and journals
Adam Cobb, J., 2016. How firms shape income inequality: Stakeholder power, executive
decision making, and the structuring of employment relationships. Academy of
Management Review, 41(2). pp.324-348.
Aida, Y., 2016. Adaptation skill improvement through communication skills analysis of
individuals with over-adaptation. European Psychiatry, 33. pp.S514-S515.
Bartley, J. E. and et.al., 2018. Meta-analytic evidence for a core problem solving network across
multiple representational domains. Neuroscience & Biobehavioral Reviews, 92.
pp.318-337.
Bilong, J. R. N and et.al., 2018, September. Proposal of a Dynamic Access Control Model Based
on Roles and Delegation for Intelligent Systems Using Realm. In International
Conference on Interactive Collaborative Learning (pp. 398-409). Springer, Cham.
Bush, T., Bell, L. and Middlewood, D. eds., 2019. Principles of Educational Leadership &
Management. SAGE Publications Limited.
Elliott, D. L., 2019. E ffective oral communication is an important skill for planners. The
Planner's Use of Information, p.261.
Frykman, M. and et.al., 2017. The work is never ending: uncovering teamwork sustainability
using realistic evaluation. Journal of health organization and management.
Griffin, A., 2017. What Do Employers Want: A Mixed Methods Analysis of Workplace
Communication Skills in Middle-Skill Level Employees. California State University,
Fullerton.
Jarrahi, M. H., 2018. Artificial intelligence and the future of work: Human-AI symbiosis in
organizational decision making. Business Horizons, 61(4). pp.577-586.
Klegeris, A., Dubois, P. J., Code, W. J. and Bradshaw, H. D., 2019. Non-linear improvement in
generic problem-solving skills of university students: a longitudinal study. Higher
Education Research & Development, 38(7). pp.1432-1444.
Kouzes, J. M. and Posner, B. Z., 2018. The student leadership challenge: Five practices for
becoming an exemplary leader. John Wiley & Sons.
Liu, S., Chan, F. T. and Ran, W., 2016. Decision making for the selection of cloud vendor: An
improved approach under group decision-making with integrated weights and
objective/subjective attributes. Expert Systems with Applications, 55. pp.37-47.
Loiselle, M., 2017. Multiple Authority Delegation in Art Authentication. Scientonomy: Journal
for the Science of Science, 1. pp.41-53.
Milazzo, N and et.al., 2016. Do karate fighters use situational probability information to improve
decision-making performance during on-mat tasks?. Journal of Sports Sciences, 34(16).
pp.1547-1556.
Polis, S. and et.al., 2017. Factors contributing to nursing team work in an acute care tertiary
hospital. Collegian. 24(1). pp.19-25.
Purwati, P., Marasabessy, F. and Damopolii, I., 2019, October. Enhancing students activity and
problem solving skill through CTL-based local wisdom approach. In Journal of
Physics: Conference Series (Vol. 1321, No. 3, p. 032077). IOP Publishing.
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Raelin, J. A. ed., 2016. Leadership-as-practice: Theory and application. Routledge.
Salas, E., Reyes, D. L. and McDaniel, S. H., 2018. The science of teamwork: Progress,
reflections, and the road ahead. American Psychologist. 73(4). p.593.
Tamada, Y. and Tsai, T. S., 2018. Reputation versus information: The delegation policy when
the principal has reputational concerns. Journal of Public Economic Theory, 20(3).
pp.367-389.
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APPENDIX
SWOT Analysis
Strengths
I have identified different skills like
communication skill, delegation skill,
analytical skill, observation skill, motivation
and other associated skills as a leader. All these
skills have allowed to meet different role
associated with the designated position.
Weakness
My weakness was to over think at
different stage of my professional career. This
has created a negative impact over my career.
This could also lead to miscommunication
most of the times.
Opportunity
I have an opportunities where I can
grow all my skills and also to adopt new skills
like decision making, time management skill
and other skills so that all operations can be
conducted in more effective manner.
Threat
Threat always associated in form of
negative impact from the new learning. It is
also possible that negative impacts can be
created over the personality from the learning.
Communication
skills
✔ ✔ ✔ ✔ ✔
Delegation
skills
✔ ✔ ✔
Decision
making skills
✔ ✔ ✔ ✔
Team working
skills
✔ ✔ ✔ ✔ ✔
Problem
solving aptitude
✔ ✔ ✔ ✔
18