Assessment of Macro Environment and Internal Strengths for JD Sports
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This report assesses the macro environment affecting JD Sports, analyzes the internal strengths and capabilities of the organization, and applies the Ansoff matrix to formulate a strategy. It also includes a new marketing plan for the company.
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Table of Contents INTRODUCTION...........................................................................................................................1 TASK 1............................................................................................................................................1 P1 Assessment of macro environment........................................................................................1 TASK 2............................................................................................................................................4 P2 Analysis of internal strength and capabilities of organisation...............................................4 TASK 3............................................................................................................................................5 P3 Assessment of industry attractiveness...................................................................................5 TASK 4............................................................................................................................................6 P4 Application of Ansoff matrix to formulate strategy..............................................................6 CONCLUSION................................................................................................................................8 REFERENCES................................................................................................................................9
INTRODUCTION Business strategy is a term implies the building of comprehensive plan of action intended for attainment of growth and sustainable competitive advantage. JD sports is British fashion retail firm. It offer fashion accessories with sports category. In this assignment a new business strategy has been devised for JD sports. The report covers the assessment of macro environment affecting the company. The report also includes the analysis of strength and capabilities of JD Sports. The report applies porter's five forces to determine the industry attractiveness. The report devises a strategic plan for JD sports(Akter, and et. al., 2016). TASK 1 P1 Assessment of macro environment JD Sports is one of the most imperative and effective organisations when it comes to the sports-fashion retail sector within the United Kingdom. Moreover, the firm deals in a diverse range of sports and fashion related offerings which it distributes all over the company. However, it is imperative that its macro environment is analysed in ways which are discussed below: Analysis of Strategic Position It is imperative to analyse the strategic position of the organisation is analysed which determine the current industrial hold which the company has access to. Therefore, for this purpose, below are the firm’s mission statement and long-term goals Mission Statement:The firm’s mission statement is developing an industry which leads in retail business with the best of digital and physical combination of retail providing the firm with compelling position. It denotes that the firm has entered the market with exclusivity in its products and adaptability towards future which is a very strong position. Long-Term Goals:The firm’s long term goals are to elevate its market position through higher investment in its digital and physical retail portfolios. Moreover, it also wishes to strengthen its supplier relationships globally. Therefore, analysing the same provides a firm with a very strong position globally due to its diverse and high end approach towards business elevation. PESTLE Analysis 1
It is a model which determine the impact of external factors on the growth and sustainability of an organisation. The PESTLE analysis of UK with reference to JD sports are given below:- Political Factors:UK has a steady politically environment and government intervention in the business world is not very disrupting. However Brexit has created some uncertainties for the businesses but country is recovering. Political landscape of the country is not creating any barrier for the JD Sports company(Higgins, Omer and Phillips, 2015). Economic Factors:UK has a mixed economy due to which country bear benefits and limitations of both capitalistic and socialistic economy. UK is 5thlargest growing economy in the world. Purchasing power of local individuals is very high (Economy of United Kingdom UK). Inflation rate of the country is moderate which ease the accomplishment of financial goal of any entity. Economy of UK is good for JD sports growth. Social Factors: Multicultural consumer base exist in the country. Population of the nation is becoming older still there is a wide scope for growth in sports industry. Literacy rate in UK is very high. People give priority to education. Obesity in the country increased in recent years. However people of the country are inclining towards healthy lifestyle. This is great opportunity for the JD sports in order to excel in the sports industry. Technological Factors:Internet penetration is the revolutionary phenomenon in the country. More than 94% of the population have access to internet. Introduction of automation increase the speed of work but also decrease its cost. However automation is harming the employment structure of the country. Technological advancement in the country is at boom. Company can seek the advantages of advance technological development in the country. 2
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Illustration1: UK internet penetration: percentage of population using the internet in the United Kingdom from 2000 to 2017 (Source: UK internet penetration: percentage of population using the internet in the United Kingdom from 2000 to 2017, 2020) Legal Factors:Legal landscape of the country is citizen oriented. It safeguard dignity, health andwealth of the citizens in every aspects.There is many legislation imposed by government in order to prevent exploitation of employees by employer in workplace. Legal structure of the nation is not creating any sort of discomfort for citizens as well as the business (Woerner, and Wixom, 2015). Environment Factors:Government of UK announced very stiff laws for conservation of nature. Company is require to comply with the environmental laws enforced by the government. Pollution free business operations may increase the cost of product but country's population are financially sound enough to afford the product. It is not matter of concern for a sports company like JD sports that's why it can stated that environmental factors are favourable for the firm. 3
TASK 2 P2 Analysis of internal strength and capabilities of organisation Every company have some strengths and weakness which are integral part of business. Perfect match of strength and opportunity give competitive advantage to the country therefore is essential to identify the strengths and capabilities of an organisation. McKinsey 7s Framework It is a model used for the assessment of the key integral components of an organisation that shaped the structure of organisation. McKinsey 7s framework observes seven key internal elements of the company to check how much they are contributing the growth of an organisation. McKinsey 7s framework of JS sports are given below:- Strategy:JD sports have been adopted multichannel marketing strategy. Company implement a single strategy in multiple media in order to make the marketing activity highly interactive(Leonidou, , and et. al., 2017). Structure:Organisational structure of JD sports is of Divisional type, where divisions are created according to specific skill set and expertise of employee. This provides the firm with benefit of expertise and monitoring of its performance in every division and better hold of the firm’s functions and better integration. Staff:As JD sports are a retail firm therefore staffs is sales oriented. The focus of this organisation is towards recruiting individualswith effective communication and customer management abilities. Moreover, as of their wellbeing, the firm uses on-the-job training method to ensure their effective growth. System:JD sports conduct its routine activities in a formal manner. Company's system comprises of warehousing, manufacturing, finance and retailing.Moreover, these systems are very well integrated through consistent communication channels. Style:Company adopts different style according to situations.The leaders are trained appropriately towards practicing Situational Leadership in an effective manner. This helps them towards a better application of various tactics towards enhancing the firm’s performance levels. Skills:As JD sports works in retail industry therefore skills to achieve the desired objectives are analytical, problem-solving and decision making skills. Without theses skills organisation cannot succeed in the market(Peng, 2017). 4
Shared Values:JD sports focuses of dynamism, high quality and innovation. Company use dynamic approach that means its operations changes according to the taste and preference of customers. It emphasis more on providing good quality products to customers. Firms always work on bringing innovation in the market to change the way living of customers. TASK 3 P3 Assessment of industry attractiveness Every industry have some kindpros and cons. If obstacle to entrance in the industry were low than competition will become high. On the other hand if barrier to new entrants were low than competition willbe low. In practical world, power of being monopoly is not enjoyed by any entity. No industry is perfect. In order to judge the industry attractiveness the porter five forces is used(Leonidou, , and et. al., 2015). Porter five forces model It is a management tool utilizes to define the power of competitive elements of the industry. It was introduced by Michael E Porter. Five forces are the elements which determine the attractiveness of an industry however no industry is perfect in the application of this model. Porter five forces analysis of retail industry is given below:- Threat from new entrants:This is the core elements that realise the need to devise competitive strategy in retail industry. The entrance of new retail companies will be after thorough research of failed step by existing companies which should not imitated. The new entrants may arrive with products equipped with innovative and advance technological features. Moreover, there is already cut throat competition in the retail industry. As a consequence new entrance can fail to sustain in market.This makes the threat lower for JD Sports. Threat from substitute’s product:Existence of substitute’s product is major concern for the companies as it affect the profitability adversely. If substitute product is more feasible than main product than it shift the direction of customer towards itself. Fashion retail industry is not prone to threat from substitute because there is no close substitute of clothes. Customers does not have alternative for fashion accessories.However, where sports offerings are concerned, there are various different companies which apply innovation towards making the shoes and other sport related accessories better, more comfortable and durable, which could be presented as 5
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substitutes against the firm’s current offerings. Therefore, this threat is moderate for JD sports (Martinez-Simarro, Devece, and Llopis-Albert, 2015). Bargaining power of customers:Customers are rational in nature. Bargaining power of customers is very high in retail industry. They want highest quality clothes with least possible price. This force companies to sacrifice their profit margin. Majority of customers are not loyal towards a particular brand therefore switch over cost in clothes industry.The reason for this shift in loyalty is through lower switching cost. Moreover, there are various brands which offer personalised deals to customers which enhance this power of customers to demand an equal or better pricing of the products. Therefore, this threat becomes high in context of JD Sports. Competitive rivalry in the industry:Competition in the fashion retail industry is at extreme level. There are ample of companies striving to attract customers due to which there is high intensity of competition in the market.Many brands are offering same kinds of product such as Nike, Adidas, Puma and so forth. This enhances the power over retail industry over firms like JD Sports which keep diverse brand collection. Therefore, the existing rivalry within the overall industry is quite high. Bargaining power of suppliers:Retail firms are dominant over the suppliers that means bargaining power of suppliers are low. Retailers can easily change supplier.Suppliers have to adhere the rules set by retailers. Suppliers are striving to be getting their placed in the shelf of renowned retail organisation. This give retail companies immense bargaining power. TASK 4 P4 Application of Ansoff matrix to formulate strategy When intense competition is prevailing in the market than there is a need of devising new business strategy. Business strategy is devise in order to accomplish the desired objectives in a perfect manner(Johnson, 2016). Ansoff Matrix Also called product/market expansion grid, Ansoff matrix is a strategical tool used to find out the most profitable strategy for the company. This strategy has four quadrant on the basis of market and product. These are product development, market development, market penetration and diversification. The detail description of all four quadrants of Ansoff matrix is given below:- 6
Market Penetration:When company promote existing product in existing market with more intense marketing activities that this phenomenon is said to be market penetration strategy. Market penetration is adopted to increase market share of existing product. This are usually achieve by lower down the price of commodity to the highest level. Product Development:This strategy is said to be implemented when company introduce new product in the existing marketplace. Product is usually executed after extensive research on customer along with expansion of product range. This strategical approach is implemented when company have good understanding of present marketplace and able their needs with innovative solution. Market Development:In market development strategy, firm expand its supply chain and cater the needs of new marketplace with current product. This strategy is prove to successful when company have its own patented technology that can be used to attract new profitable market segment. Diversification:It refers to the activity of launching new product in new marketplace. Diversification is of two types- related diversification and unrelated diversification. Related diversification implies the offering of new product with a link with current product in some way. Unrelated diversification refers to the introduction of new product with no linkage with existing product(Moseley III, 2017). Out of the five discussed strategy, the mos appropriate strategy for the company is productdevelopmentstrategy.Firmwilluseproductdevelopmentstrategyforbusiness expansion. New Marketing Plan Mission Mission of JD sports is to become country's largest sports fashion retail company. To render customer with broad varieties of product. Vision: To serve the customers with best quality sports fashion products. Objectives To increase market share by 30% within the tenure of one year. Strategies 7
The expansion strategy that company use will be product development strategy. Firm will launch new product for current market segment. The new and innovative product that company launch will be Tech infused heated jackets. These jackets will possess the capability of adjusting the temperature in cold winter month. Sportspersons can use this Jacket in extreme winter in order to escape from cold(Malerba, and et. al., 2015). Tactics The tactic that company use will be endorsement of product in social media with macro influencer. Evaluation After implementation of suitable strategy company is require to check the profitability of newproduct.Thetwomajortechniquesforevaluationofproductperformancearekey performance indicators and benchmarking. Company will use key performance indicator for evaluation of product's success. The key performance indicator will be conversion rate in website. High conversion rate will indicate the success of product and vice versa. CONCLUSION From the above report it has been concluded that macro environment is favourable for the growth of the company. All the six external factors are somewhat perfect for company's growth. Moreover internal strength and capabilities of organisation are its competent staff, functional organisational structure, dynamism, innovation. Company adjust its leadership style according to situations. The report also conclude that there strong competitive forces against the company are competitive rivalry and bargaining power of customers. The report conclude that the best strategy for the company are new product development. The new product that company developed will be tech infused heated jackets. The tactics that company utilize will endorsing product on social media with macro influencer. The evaluation technique that company use will be key performance indicators. The key performance indicator will be conversion rate in website. 8
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REFERENCES Books and Journals Akter, S., and et. al., 2016. How to improve firm performance using big data analytics capability and business strategy alignment?.International Journal of Production Economics.182. pp.113-131. Higgins, D., Omer, T.C. and Phillips, J.D., 2015. The influence of a firm's business strategy on its tax aggressiveness.Contemporary Accounting Research.32(2). pp.674-702. Johnson, G., 2016.Exploring strategy: text and cases. Pearson Education. Leonidou,L.C.,andet.al.,2015.Environmentallyfriendlyexportbusinessstrategy:Its determinantsand effects on competitive advantage and performance.International Business Review.24(5). pp.798-811. Leonidou, L.C., and et. al., 2017. Internal drivers and performance consequences of small firm green business strategy: The moderating role of external forces.Journal of business ethics.140(3). pp.585-606. Malerba, F., and et. al., 2015.Dynamics of knowledge intensive entrepreneurship: Business strategy and public policy. Routledge. Martinez-Simarro, D., Devece, C. and Llopis-Albert, C., 2015. How information systems strategy moderates the relationship between business strategy and performance.Journal of Business Research.68(7). pp.1592-1594. Moseley III, G.B., 2017.Managing health care business strategy. Jones & Bartlett Learning. Peng,M.W.,2017.Cultures,institutions,andstrategicchoices:Towardaninstitutional perspectiveonbusinessstrategy.TheBlackwellhandbookofcross‐cultural management, pp.52-66. Woerner,S.L.andWixom,B.H.,2015.Bigdata:extendingthebusinessstrategy toolbox.Journal of Information Technology.30(1). pp.60-62. Online EconomyofUnitedKingdomUK.2020[Online]Availablethrough <www.globaltenders.com/economy-united-kingdom.htm>./ 9