Impact and influence of macro environment on strategies of organisation
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This report analyzes the impact and influence of macro environment on the strategies of Lotus cars Ltd, a British automotive company. It includes a PESTEL analysis to identify the external factors affecting the company's strategies.
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Table of Contents INTRODUCTION...........................................................................................................................1 LO 1.................................................................................................................................................1 P1) Impact and influence of macro environment on strategies of organisation..........................1 LO 2................................................................................................................................................5 P2) Internal environment and capabilities...................................................................................5 LO 3.................................................................................................................................................7 P3) Use of Porter's five force model...........................................................................................7 LO 4.................................................................................................................................................9 P4) Strategic plan.......................................................................................................................9 CONCLUSION.............................................................................................................................12 REFERENCES.............................................................................................................................13
INTRODUCTION Business strategy is basically defined as a combination and set of all decisions made and actions performed and carried out by an an organisation or business firm to accomplish and achieve desired business goals and also includes efforts made to secure a competitive position and better strength in business market. Business strategy is considered as the backbone of any company as it provide a roadmap and framework for coordinating all business activities to lead them towards the desired level of targets and goal(Pramanik, Maiti and Maiti, 2018). Business strategies are the only tool that make an organisation able to handle and cope with dynamic changes going on in business environment through providing bets solution and facilitating effective decision making which are necessary for ensuring free and smooth flow of operations. Lotus cars Ltd is selected to accomplish this report on business strategy. Lotus cars Ltd is well known British automotive company that is manufacturer of cars that mainly includes design and building sports cars and racing cars. In this report a critical analysis of macro environment is included with appropriate use of PESTEL analysis. Beside this, an evaluation of internal environment and organisation's internal capabilities is also made. Further, this assignment also consists use of Porter's Five Force model to improve competitive edge and market position. At last, use of a range of theories and models is also there to produce a strategic management plan. LO 1 P1) Impact and influence of macro environment on strategies of organisation Sum total of all the external factors and forces that create impact and influence on the operations and strategies of an organisation form a macro environment of a company. These external factors include the political environment, social implications, economical changes, technological advancement and many more(Sellitto and Hawking, 2019). Lotus cars Ltd is an organisations which belongs to automotive sector of UK and it mainly includes manufacturing of racing and sports cars. The headquarter of this organisation is in Hethel, Northfolk, United kingdom. This organisations is famous for its creation and designing of sports and race cars which are light weight and have fine handling characteristics. The top model of this organisation includes Elan, Europa, Esprit, Exige, etc. Apart from this, its also take parts in various racing tournaments and had success in Formal one with team Lotus. Beside this, Lotus cars Ltd also owns a engineering consultancy firm whichprovide its services across various parts of UK, 1
China, United States and even in parts of Malaysia. The main operations of Lotus cars Ltd is in UKthus,businessregistriesandoperationsgetaffectedbyanychangesinbushiness environment of UK. To have an analysis of macro environment and different external factors which have significant impact and influence on business strategies and operations of Lotus cars Ltd use of PESTEL analysis is made which is described below: PESTEL analysis It is the most effective and simplest tool that is used by an organisation to identify and analysis key external factors of macro environment that includes various forces which creates both opportunities and threats for an organisation(Perez-Franco and Phadnis, 2018). Thus, for every company it is necessary to conduct proper PESTEL analysis as it is essential for an organisation to form business strategies as per the prevailing situation and conditions to remain successful in business environment. Therefore, following PESTEL analysis is conducted by Lotus cars Ltd to analysis the impact of various macro factors over the strategies and strategic management decisions. The various elements and factors of PESTEL analysis are described below in context of Lotus car Ltd. Political factors Thesesfactorsaredirectlyrelatedwiththeattitudesandlevelofinterfaceand intervention made by government and other political partiers of a country. Political factors are the representative of political stability and insatiability of a nation which directly effects the operations and strategies of an organisation(MarĂn, 2019). In political environment main factors that impact and influence organisation strategies arelocal legislation, taxation, infrastructure, ease of exporting/importing, availability of skilled workers and many other. The political environment of UK are mainly stable but the recent decision of UK of braking away and exiting from the European Union which is formerly known asBrexit issueis cresting hindrance for automotivesectoroforganisation(HOWBREXITWILLAFFECTTHEAUTOMOTIVE INDUSTRY,2019). As per a study conducted by IHS automotive has predicted a drop and overall decline in the sales of automotive vehicle which is a created a threat and negative impacts on the business strategies of Lotus cars Ltd. Drop of UK from EU has reduced the ease of importing and exporting and lead to strict foreign trade policy thus, the sales and exports of vehicles has declined which has created pressure on Lotus cars Ltd to formulate strategies as per prevailing situation of UK. 2
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Economical factors The growth rate of economy, GDP, inflation and deflation rate, bank and interest rates, unemployment rate, disposable income, number of customers and suppliers, etc. are included in economic factor which influence the level of investment and other operation of an organisation (Sutrisno and Rossieta, 2019). The economical growth rate of UK is quite stable and good which lead to better disposable income in hands of customer which encourages these consumer to spend more on luxury items and vehicles which is good sign for automotive strategies thus, the strategies of Lotus cars Ltd should be focused on production of better and more number of cars to fulfil the demand. But theBrexit issue, has created a threatening for automotive sector as Car makers fear disorderly exit that would cripple the just-in-time supply chain, investment and lead to tariff barriers which will negatively influence the business strategy. It has created a pressure on Lotus car Ltd to look for new suppliers and maintain the smooth production and other operations. Apart from this decline availability of labours due to increase in their migration has also lead to issue of high labour turnover in Lotus cars Ltd which has created influence on HR departmenttomadeslightlyflexiblestrategiestoretainitstalentedemployees.The unemployment rate of UK is 3.9% which has made availability of cheap labour quite difficult thus, created impact on strategies of Lotus cars Ltd as they need to make modifications in its pricing strategies to maintain the profit margin as per the cost of production. Social factors This factor is having main focus on the taste and preference of customers and also included the attitude, perceptive and behaviour of society regarding any particular thing. The attitude of society creates impact the business strategies of organisation as the revenue and sales of company are totally depended on the demand and taste of consumer which are a part of overall society(Sanders and Wood, 2019).UK is having a quite rich and well educated society which are fascinated for speed and sports cars. Beside this, popularity and sociocultural perspective of UK is growing towards driving. Thus, demand of society of UK keeps on changing and always desires for some new and better model of cars and other vehicles. Therefore significant impact is created on strategies of Lotus car Ltd as timely modification and changes are need in its production method to fulfil the desires and needs of society to maintain a good level of sale. Apart from this a new trend of online shopping is also seen in the society of UK which has lead to changes in strategies of Lotus cars Ltd to make effective modification in its 3
distribution process so that more customer can be cater through providing facility of online ordering of cars. Technological factors These factors are directly related with advancement and innovation in technology which facilitatesamoreeffectiveandbetterwayforproductionandoverallmanagementof organisation(Hadid, 2019). Improvement in technology has created many more opportunity for organisations in automotive sector as it helps in production and designing of better models of cars through making use of various computer software like CAD (computer aided design) thus, created signifiant influence and impact on business strategies which should need to be focused onautomationofproductionprocessandotheroperation.Besidethis,advancementof technology also lead to a shift of automotive sector towards self driving technology thus, manufactures of cars like Lotus car Ltd have to make changes in its business strategy to stay relevant and ahead of its competitors. Beside this, better opportunity for online shopping through moreinteractiveandefficientwebsitesandonlinepaymentmodearealsocreatedby improvement in technology which is beneficial for Lotus cars Ltd to enhance its sales. Environmental factors This factor is basically related with the steps and regulation taken by the government or other authorities for protection and safeguard of environment from hazardous and pollutant operations of business organisation which degraded the quality of air, water and overall biosphere. These environmental regulation has created impact of strategies of business like Lotus car Ltd as it become essential for all organisations to fulfil their corporates social reasonability andalso needstoformulatestrategiesanddecisionsinaethicalway forprotectionof environment(Gibe and Kalling, 2019). Further, steps, decisions and strategies should also be made by Lotus car Ltd to control and minimize the carbon emissions from its vehicles. Legal factors These factors are associated and related with fulfilment of provisions of legal act and laws made by government and other legal authority for betterment of society and employees (Maheshwari and Yadav, 2018).Legal factors have a utmost impact and influence of strategies of Lotus cars Ltd as its strategies and polices should consider and fulfil all the provisions of employment act, labour, laws, customers safety act and all related laws to avoid all legal 4
consequences and claims. Minimum wage rate, safety regulations, etc. must form a part of strategy of Lotus car Ltd. Stakeholder Matrix and Stakeholder Mapping The stakeholder matrix or making is a vital tool that is used by Lotus car Ltd to effectively manage and satisfy its stakeholders. Use of stakeholders matrix ensures effective strategy formation by Lotus car ltd to satisfy and meet the needs of stakeholders who falls in four broad categories a description of which is provided below in context of Lotus car Ltd: Illustration1: Stakeholder Matrix and Stakeholder Mapping, 2020. Keep satisfied- Theses are the stakeholders of Lotus car ltd who are having High power but are less interested peoplethus, managed in a most thoroughly managed by the Lotus car Ltd to make them satisfied and informed. Manage closely- These are the highly powerful and most interested stakeholders of Lotus car ltd thus, maximum efforts and strategies are made to fully engage theses stakeholder and ensures maximum satisfaction. Monitor(MinimumEfforts)-ThesesstakeholdershaveLowpower,andareless interested people thus, only a check and monitor is kept on these stakeholder by Lotus car ltd with limited communication effort. Keep informed- They are are low power but highly interested people thus, adequate level of communication is maintain by Lotus car ltd with theses stakeholder. 5
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LO 2 P2) Internal environment and capabilities Lotus car Ltd is a British automotive organisation having specialisation in manufacturing of light weight sports cars and racing cars. To have an effective evaluation about the internal strength and weakness of Lotus care Ltd use of following SWOT analysis is made. SWOT analysis It is basically a tool used for analysis of internal environment of an organisation which includes its weakness and strengths(Cross, 2019). Apart from this it also makes an organisation aware about the prevailing opportunity and threats so that best use of internal capability can be made to have better result. Following are the SWOT analysis of Lotus car Ltd. StrengthsWeaknesses ď‚·The greatest strength of Lotus car Ltd is the light weight design of its cars which provide agoodpowertoweightratiosat comparatively low power thus, lead to best design for a sports car. ď‚·The cars of lotus Ltd are hand build which assures very high precision and care and manufacture thus, attract a larger section of customers(Aluchna, 2018). ď‚·Strong presence in racing world, motor sport and Formula one is creating good brand reputation which is helpful in marketing and apparelling merchandising. ď‚·Excellent,effectiveandrefined performance and use of best engineering and latesttechnologyisthestrengthand uniqueness of Lotus cars Ltd. ď‚·A talented, creative and highly skilled team of profound engineers and workforce are the ď‚·The biggest weakness of Lotus car Ltdisdependenceonother manufacturersfordesigning enginesandotheressential accessories of cars (Lotus SWOT Analysis,Competitors&USP, 2019). ď‚·Otherweaknessofthis organisationisthatitishaving penetration and presence is restrict onlyup-toafewcountrieslike UK, US, Chain and Malaysia and manydevelopingmarketfor automotive sector are still beyond its reach. ď‚·Lack of an effective and smooth distribution system as still depends on merchandiser. 6
biggestassetsofLotuscarLtdwhich facilitated ease in manufacturing hand built cars. OpportunitiesThreats ď‚·Better performance of F1 team of Lotus car Ltd has created an opportunity to improve itsbrandimageandalsofacilitatedan option for effective marketing. ď‚·It is having an opportunity to expand its business operation in emerging areas of Asia which will provide a better customer base thus, will increase its profit margin. ď‚·Opportunitytohavebettertechnological improvement to develop better features and to enhance productivity to have an increase in customer base. ď‚·Because of Brexit issue, its market sharecanbetakenorgrabby European manufacture which is a emerging threat. ď‚·Thepreferenceofpeopleis shifting towards eco- friendly and morepracticalcarsratherthan sportscarsandvehiclesfor pleasure which is creating a threat ofdiminishingsales(Fossand Saebi, 2018). VRIO analysis It is a tool used for analysis of internal resources and capabilities of a company to sustain and have better competitive advantage. The VRIO analysis of Lotus car ltd id provided below: ResourcesValuableRarityInimitableOrganizedWhat is the result? Market presenceYes---Competitive Disadvantage Distribution channel YesYes--Partially competitive Technological resource YesYesYes-Temporary competitive 7
advantage Human resource YesYesYesYesHigh Competitive advantage On the basis of above VIRO model of Lotus Ltd it can be evaluated that,Market presence, Distribution channel, Technological resource and Human resource are thevaluable resourceof this organisation which enables it to garb and exploit the prevailing opportunity and safeguard it from threats and also protect it form competitive disadvantage of market. Therarity resourcesincludes the Distribution channel, Technological resource and Human resource which can be acquired or achieved by only few organisation thus, provide a level of temporary competitive advantage to Lotus Ltd. Apart from this, Technological resource and Human resource are theInimitable assets or resourcesof Lotus Ltd that can not be copied or acquired by any organisation without spending a considerable and huge monetary fund thus provide sustainable level of anticompetitive advantage(Zucchella and Previtali, 2019). Further, Human resources are the mostorganised resourceand greatest capability of Lotus Ltd which is a sustainable resource huge efforts like timely training and other development programmes are also conducted by Lotus Ltd to maintain and retain efficient skills and talented of its most sustainable resource. LO 3 P3) Use of Porter's five force model Use of porter's five force model is made by an organisations to properly understand and have a look into competitiveness of industry so that proper strategies and policies can be formed to improve competitive edge and market positions. In order to shape the overall competitive extent and to have better market share use of Porter's five force model is made by Lotus cars Ltd, the different elements and forces of which are explained below: Threat of new entrant-The automotive industry is generally characterised as a sector where organisation require huge amount of monetary and financial resources for entrance in the market(Sousa-Zomer and Miguel, 2018). Thus, the threat of new entrant is limited for Lotus car Ltd. But still chances of new entrant is also there which included new company with better and 8
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unique innovation and also brings the new aspects of performing and conducting operations which is creating pressure on the managers and employees of Lotus car Ltd to have efficiency in its work and should make timely changes and modifications in its strategies and perceptive to have better innovation and dynamic. Use of effective research and development can be made by Lotus cars Ltd to eliminate or reduce the threat of new entrant. Competitive rivalry-In automotive sector are large number of big and small brands are there which are creating competitive rivalry for lotus car Ltd. The main competitors of lotus car Ltd are Porche, Ferrari, Cadillac, BMW, Mercedes Benz, etc. which are having better market share and product portfolio than Lotus car Ltd. So that better market expansion strategies and introduction of new models in its product portfolio is necessary for lotus car Ltd to counter and handle high competition level. Threatofsubstitutes-Thisfactoriscreatedduetohomogeneousorsimilar characteristics of two identical products thus, to remain successful and attract more customers effective strategies are need to make a product different an distinct from the other competitors (Vom Brocke and Mendling, 2018). This element of porters five force has created significant force on managers of Lotus car Ltd to develop better and unique feature in its motor vehicle to provide an specific and most unique product to have a distinct and better image in market. Suppliers bargaining power-This factor is directly related with the number of suppliers of inventory and other required raw material in business environment. Lotus car Ltd is depended on many other manufactures and companies for procurement of an efficient engine which is a vital part of its car and other product thus, it is largely depended on its suppliers which provides them undue advantages. Thus suppliers of Lotus car Ltd is having good bargaining power which provides them more negotiation power and makes them able to charge high prices for its raw material. To effectively tackle this issue of high barging power, efforts should be made by Lotus car Ltd to have efficient relationship with multiple suppliers. Buyer bargaining power-The customer in business environment also posses bargaining power and have the ability to reduce the price of any product. It depends upon the size and number of customers as high customer base implies that high prices can be charged but if customer base is limited it means that customers are more precious and they have the ability to reduce the process(Cosenz and Noto, 2018). For Lotus car Ltd the customer is having high bargaining power as they are having many options to shift and make a chge in their choice thus 9
creates a modification of strategy of Lotus car Ltd and pressurises it for having reduction in its prices to have a better customer base. From the analysis of above porters' five force analysis of Lotus car Ltd it has been evaluate that appropriate strategies are need by Lotus car Ltd to improve its market position and competitive edge. To handle the threat of new entrant continuous modification and improvement should be made by Lotus Ltd to remain dynamic and for coping up with competitive rivalry strategies can be formed to have collaboration and differentiation with competitors so that the market share and customer base can be improved. Apart form this to deal with threat of substitutes more efficient use of technology and R&D can be made to have uniqueness in its product and car model. Further, better collaboration and relation with multiple suppliers can also be made Lotus led to cope up with bargaining power of supplier and to reduce the barraging power of customer strategies can be formed by Lotus Ltd to have more market share through reducing and modifying its pricing strategy. LO 4 P4) Strategic plan Use of strategic plan is made by an organisation to effectively manage and coordinate all activity of an organisation for the achievement of desired goals and target(Panagiotakopoulos, 2019). The main aim of a strategic plan is to achieve better growth and expansion of business organisation through timely accomplishment of objectives and goals. Thus, use of ansoff matrix is made by Lotus car Ltd to evaluate various growth options to have a boost in its market share. Ansoff Matrix It is a matrix or framework used for analysis of various growth strategies to meet the objectives of organisation. The four strategies provided by this matrix are discussed below which provide suitable options for Lotus car Ltd to have better expansion of its business strategies. Market penetration- This strategy is associated with selling a pre existing product in an old or already prevailed market. Under this strategy aim of growth of business operations can only be achieved with the use of more efficient marketing and promotional strategy and use of low pricing strategy can also be made(Ritter and Lettl, 2018). This option can be Lotus car Ltd as it is lest risky strategy as product and market are already known but a sufficient amount is needed for better marketing and promotion. 10
Market development- Under this option of ansoff matrix a new market is targeted and developed by an organisation for its existing product. Adoption of this strategy by Lotus car Ltd require better distribution channel and a deep analysis of prevailing trends and situation in new targeted market. Expansion of a product in new market can be risky as company is not much aware about the various prevailing factors of new business market. Product development- This business strategy is focused on development and launching a new product into a pre exists business market. In take of this option by Lotus car Ltd require huge efforts of its R&D and marketing department to analysis the taste and preference of customers and to develop a new product as there desire(Grahovac and Krob, 2018). Thus, it is quite costly and risk of failure of new product also there. Diversification-It is the most risky strategy or option of ansoff matrix as both product and market are new thus, maximum chances of failure and losses exits. For choosing this strategyofgrowthoption,LotuscarLtdrequireeffectivemarketanalysistohavea understanding about nature of market and preference of customers(Gans, Stern and Wu, 2019).. Apart from this effective improvement and development in product is also required to attract larger number of customers. Further, there are two more strategies that could be adopt by Lotus car Ltd that are discussed below: Price Leadership Strategy- this strategy is associated with a situation when company sold in products and services at a dominant price which are closely followed by its customers thus, lead to better opportunity for Lotus car Ltd to attract larger number of customers through leading price dominance in its target market. Focus Strategy- this strategy is basically associated with the entering and expansion business operations in a narrow industry and market thus, implication of focus strategy would shift the emphasis of Lotus car ltd towards a specific target market and customers segment so that better efforts could be made to satisfy these customers to ensure better growth opportunity in a known segment. Lotus car Ltd is facing an issue of limited product portfolio which mainly includes sports cars it need to have more models and at the same time restricted market is also its weakness so that expansion of business market is also required. Therefore,Diversification strategyis most 11
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suitable for Lotus car Ltd as it lead to development of new product and also facilitated expansion of business operations in new target market. Overview Lotus car Ltd is a famous British brand of automotive sector which mainly deals in manufacturing and designing of light weight of sports and racing cars. Its headquarter is in Norfolk, United kingdom and also provide engineering consultancy in various parts of UK, China, US and Malaysia. Lotus car Ltd is facing tough competition from various big brands of automotive sectors, like Cadillac, Porche, Ferrari, BMW, etc. which are having much better presence at global level and also have better product portfolio(Pramanik, Maiti and Maiti, 2018). Thus, to get better competitive strength Lotus car Ltd is planning to comping up with a new SUV with the name of “Lotus Exotic”. Vision The vision of Lotus car Ltd is, “to become a leading organisation in automotive sector through expanding across various location of world through providing best driving experience to customers.” Mission The mission of Lotus Ltd is, “To provide a vast range of motor vehicles to its customers with proper balance of creativity, technology and stylish look in its models.” Objectives Followingtargets are fixed by Lotus car Ltd for this strategic plan : To have an increment in its target market and sales by 12% in coming one year(Sellitto and Hawking, 2019).To increase its sales revenue and profitability by 8% in next 9 months. Goals The main goal of lotus car Ltd behind this strategic plan is to achieve more competitive strength through coming up with a new product that is having many unique and improved features than other competitors. Further, Lotus Ltd also want to achieve better expansion in its target market thus, planning to enter the growing market of Asia. Strategies Lotus Ltd has selected the strategy of Diversification for having better growth and more target market. The policy and plans made for achieving the objective of this strategy are 12
conducting an efficient market research to get all relevant information about target market and efforts are also made to improve and modify its product to increase customers of new market (Perez-Franco and Phadnis, 2018). Beside this use of horizontal integration is also a good option to expansed its business in developing market of Asia. Tactics The various action taken by Lotus car Ltd to launch its new “ Lotus Exotic” model in market of Asia include timely market research and efficient use ofR&D to develop better features in the model as per the desires of customers. Implementation and control For success of its strategic plan proper control and implementation measures are taken by Lotus car Ltd which includes use of KPI tool to keep a check and monitor the performance of all employees and team member(MarĂn, 2019). KPI model facilitates a comparison between actual anddesiredlevelofperformanceandactivitythusensuretimelycorrectiveactionfor achievement of desired goals and objective. CONCLUSION On the basis of above report it can be summarised that use of effective business strategies provide a guidance and direction for achievement of desired level of target and performance. Use of PESTEL analysis is made by an organisation to have analysis of various factors of macro environment to evaluate effect of these forces on strategy of an organisation. SWOT is a tool used by a firm for evaluate its internal capability and use of VRIO model is also effective for evaluation of internal capability and resources. Porter's five force analysis provide better understanding about competitive level and issues prevailing in a business environment so that better strategy can be formed to get higher competitive strength. Use of ansoff matrix is made for having better growth option. At last, it can be summarised that strategic plan lead to better achievement of objective. 13
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