Business Strategy: Analysing Macro Environment and Internal Capabilities in Tesco
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This report analyzes the macro environment and internal capabilities of Tesco, a leading retail company in the UK. It includes a PESTLE analysis, internal analysis using VRIO framework, SWOT analysis, and Porter's Five Forces analysis.
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Table of Contents INTRODUCTION...........................................................................................................................1 P1 Analysing the macro environment with application of appropriate framework in Tesco.1 P2 Internal analysis and capabilities assessment....................................................................5 P3 Porter Five Force analysis.................................................................................................7 P4 Discuss the range of theories and model and devise a strategic management plan..........8 CONCLUSION..............................................................................................................................10 REFERENCES..............................................................................................................................11
INTRODUCTION The specific course of action which are devised by the management of the business to strategically deal with all the external as well as internal factors is can be understood as the business strategy of thatrespective organisation (Jocovic, M. and et. al., 2014). Such elements impacts in both the aspects of enterprise and its procedures, that could be either positive or negative. The higher authorities within the organisation is totally responsible for the overall design and formation of the strategic plan. This discussion and all the analyses that are performed in this report paper are executed in respect of the giant retail corporation Tesco plc. It is a well established retail company which is situated in United Kingdom and deals majorly in the segment of home appliances, toys, furniture, edible products etc. With such a vast categorised portfolio of products and services the organisation is enforced with the optimum market share as well as it contributes in the national economy on a distinctive level. This report here includes all the various aspects of internal as well as external macro environmental factors that affects the business operations and allthese aspects are analysed within the suitable frame works, to asses the certain measures for enhancing the efficiency and effectiveness of all the tasks and operations. P1 Analysing the macro environment with application of appropriate framework in Tesco. The operational process within the respective company is completed by involvement of many factors. These elements gets highly effected by the external macro environmental factors which can be evaluated for the efficient outcomes and effective organisational procedure (Millstein,Odoner and Sharma,2018).The PESTLE analysis will be performed to assess the external environmental factors of Tesco Plc. This analysis will help in building the strong strategic plans in order to deal with external factors as well as to achieve the organisational success. Thus the PESTLE analysis in relation to the top British retail company Tesco are as follows: Political Factors:This factors are comprised of all those factors which influence the business by impacting with certain governmental policies and political regulations(Willems, and et. al.,2017). The other elements which are included in this factor are employee right legislations, trade law, foreign relations in terms of operating trade globally, stability of the particular party, effects of left wing oppositions, extent of corruption etc. thus it is essential for 1
the Tesco to comprehensively study all these factors and be updated towards all the current affairs in respect of political condition of United Kingdoms. In the UK there are only two parties which are ruling the nation since 1920 this is a great benefit to the local as well outside ventures to perform their business here. In relation to Tesco such a great political stability enhance the chances of growth and development of organisation. This is achieved by taking in to account of all the regulations and policies of political aspects in the nation , this helps in saving lot of time and other resources as the existing government doesn't impose new regulations at a continuous period there are previously governed policies under which the Tesco can perform its operations efficiently. Both of the ruling parties does also emphasises on the growth of industries within the nation. Economic Factors:The economic elements are those that includes certain policies and financial aspects within the confines of respective nation(Wrigley and Wood, 2018). The crucial sustainability of the business in Tesco organisation can be achieved through assessments of these economic factors as these factors plays an important role to perform all the finance related activities within the business. It could be any capital investment, profit share distribution, costing and pricing factors, expansion of sales etc. The timely opportunities can be achieved by Tesco through the consideration of the economic factors in the confines of United Kingdom. Social Factors:This factor is comprised of all those elements which are relative to the social characteristics, that could be population growth and demographic conditions, wages to local workers, attitude,health issues of the consumer (Klettner,Clarkeand Boersma, 2014). This is an important component of business environment which is required to be examined by TESCO to gain knowledge of the latest as well as emergent patterns and trends of consumers. The population of UK has shifted its preference towards one stop as well as bulk shopping. The management of TESCO has recently increased the quantity of non edibleitems. Also, organic products have been launched in relation to edible product section. This helps the entity to meet the health conscious consumer behaviour of a noticeably large segment of UK's population.. Technological Factors:This includes elements such as level of innovation, automation, R&D, technological awareness etc. This is a factor which facilitates an entity to gain edge over rival firms pertaining to same sector. It is important for the administration of TESCO to identify the latest technological trends and implement the same within organisational premises to retain the top position in domestic market The retail sector in United Kingdom is quite wide and 2
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consists of a large number of top notch firms which pose threat to the market positioning of TESCO. This inflates the probability of exploitation of an emerging technological trend by competitors ahead of the respective retailer. To deal with this, TESCO should constantly implement innovations and new technologies within the operational systems. This will ensure business efficiency as well as timely accomplishment of corporate goals. EnvironmentalFactors:Thisencompassesaspectssuchasweather,climate, environmental policies etc. It is significant for each and every firm to conduct activities within the constraints of environment. TESCO is a multinational company and thus it is imperative for this form to gain an insight into the positives and negatives of environmental factors.Looking upon the growing awareness among people regarding environmental protection, TESCO has initiated to decrease the carbon releases by around 50% by the end of 2020 and to minimise waste in all of its outlets. This serves as a significant step towards protection of environment. It leads to increase in goodwill of corporation at global market place. LegalFactors:Thisconstituteslawssuchasdiscrimination,antitrust, consumer protection, employment, copyright and health & safety (Lawton, 2017). Being a globally renowned retailer, it is significant for TESCO to ensure compliance with all such legislations. The management of TESCO ensures abidance with all the essential legislations pertaining to retail sector so that the goodwill of company at global scale does not get down. P2 Internal analysis and capabilities assessment The internal analysis of company help the firm to identify the positive and negative of a company that provide growth opportunities and expansion of a firm. Conducting an internal analysis of Tesco help the firm to determine its resources by developing strategic planning that provide a competitive position within the retailing industry. This aids the business in forming proper strategy and by implementing it to occupy a position within the market. VRIO Analysis The manager of Tesco uses the VRIO analysis that consist of four components that is valuable, rare, imitable and organisation that evaluate the resources and capabilities of a firm and also provide the long term vision through strategic planning(Spender,2014). Thus, the VRIO analysis of Tesco is presented in the following manner:- ResourcesVRIO 3
ValuableRareInmitableOrganized FoodYesNoNoNo EmployeesYesYesNoNo PatentYesYesYesNo Financial resources YesYesYesYes Valuable:The financial resources of Tesco are most valuable that help the firm in gainingopportunitiesby investingitinexternalsourcesso astoensureexpansionand diversification of a firm(Tricker, 2015). The employees are asset to any company as significant training is provided to them to increase their skills and knowledge base in Tesco. The manager of Tesco provide patent a valuable resources as it help to sell its products in order to gain competitive position within the market. The concerned firm provide product differentiation to create large access of customers and thereby leads to more productivity and output to promote the growth of a company. Rare:With reference to Tesco, the financial resources are found to be rare as it is not easily possessed by its competitors like ASDA, Amazon, Walmart and so on(Veit and et. al., 2014). This enhance the profitability and boost the sale within the retailing industry. The employees of Tesco are provided specialised training to increase their knowledge base and efficiency. The manager provide positive atmosphere and do not allow them to leave their firms by providing rewards and compensation to them. This help to retain them for a long period of time and ensure success in a firm. It is difficult to obtain patent in this firm as competitors would not easily copy their products across the globe. Imitable:The patent are difficult to imitate in according to VRIO analysis of Tesco because there are severe government regulations across the globe(Wheelen, and et. al., 2017). It is not easy for its competitors to obtain patent easily as it is a costly process. The financial resources of Tesco are costly to imitate because these resources have been purchase by the company through the profit that is earned in previous years. Organisation:With reference to Tesco, the financial resources are properly organised as the manager makes sure that these resources are used in right place at a right time by grabbing 4
the opportunities and combatting threats across the glob(Wiersemaand Beck,2017). This provide future growth opportunities to a firm and help in diversification, expansion and modernisation. Therefore, it gain a significant position and accelerates the productivity and efficiency of a firm. SWOT of Tesco The manager of Tesco further uses the SWOT analysis to identify the strength and weaknesses of a firm by combatting threats to ascertain the level of competition and enhance the profitability within the market. The manager uses this analysis in the context of Tesco that are described below: Strength: Tesco is one of the leading retailer in UK that provide wide range of services like groceries, home appliances and various financial services. The concerned firm has global brand name in terms of quality, selection and service. It provide innovative products or services to meet the needs of various customers and provide the benefit of greater cost efficiency. Weakness: Tesco has large number of competitors like Kroger, J Sainsbury, Morrisons, Amazon and so on that lead to price wars within the market. This lead to decrease in price and reduces the profit margin of a respective firm within the retailing industry. Opportunities: The manager of Tesco provide various opportunities that is joint collaboration with the local companies within the retailing industry. The concerned firm could provide its product by promoting online shopping to provide an ease of convenience to its customers. Also, there is opportunity to expand its operations in the private label market. Threats: The availability of more credit facility with reference to Tesco threaten the market share and have a direct impact on its profitability. 5
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One of the major threat of a concerned firm is the rise in price of raw materials that increases the cost of production and thus reduces the profit. Also, the severe rules and regulation of government is putting the pressure on concerned firm that lead to change in policies and procedures. P3 Porter Five Force analysis In today's time,retail industryis a hyper competitive market which is composed of a number of companies functioning to gain an edge over each other (Kaul, 2017). Tesco is the leading retailer operating within the periphery of United Kingdom. This entity has a large base of customers which are loyal and dedicated towards the brand. The management of this corporation has recognised the significance of determining the industry attractiveness and extent of rivalry prevailing within the concerned sector. For this purpose, Tesco has made use of Porter Five Force model. Thus, the industrial analysis of respective retail company (Tesco) is presented underneath:- Threat of new entrants: The power of this factor in relation to retail sector has been identified to below. The major reason behind this is that the respective corporate sector needs a heavy investment in terms of capital. This in turn makes it difficult for new entrants to gain access into this market. Further, retail sector is governed by a number of laws which have to be effectively followed by companies to ensure their long term sustainability. This creates opportunity for Tesco to continue selling innovative products and retain the top position within United Kingdom. Threat of substitutes: The degree of substitution effect prevailing within the confines of retail sector is acknowledged to behigh. The primary reason behind this is that a large number of companies are operating within the concerned market, offerings products of same nature and type. This enhances the threat for Tesco's offerings of being replaced by products offered via rival to customers. Tesco has the opportunity to launch products at low cost and made of high quality in market to gain the attention of large number of persons. Bargaining power of customers: The level of this factor with respect to retail industry is identified to behigh. This owes to the large number of substitutes that are present in market place of the products sold by Tesco. 6
The customers have the power to negotiate prices with retailers and shift to alternate brands if they consider the product not to be worth the value it is asking of them. Bargaining power of suppliers: Within retail sector, the magnitude of this factor is recognised as being low for Tesco. This is because, being a large scale organisation, Tesco has networking with a large number of vendors within the boundaries of United Kingdom. Thus, whereby the respective retail company realises that a supplier is offerings materials to them for high value, it shifts to another vendor for procurement of raw materials. Competitive rivalry: The extent of rivalry within the confines of concerned corporate industry is recognised to be quitehigh. The main reason behind the same is that a large number of companies function within retail sector (Jones and Comfort 2018). Some of the renowned example of organisations are H&M, M&S, ALDI, LIDL, Sainsbury's, John Lewis and many more. The offerings of all of these organisations are similar, thus creating risk to Tesco's sustainability at market place. P4 Discuss the range of theories and model and devise a strategic management plan There are various theories and models that are applied by the higher authority to determine the efficiency of a business. The ansoff matrix is a tool that help the enterprise to look into opportunities and increase the revenue and profitability of an enterprise. Also, the strategic management plan is prepared in order to focus the vision, mission and goals and objectives of a business and contribute to success across the globe. The manager of Tesco has applied the strategies of Ansoff matrix that are described as follows: Market Penetration:This strategy emphasise on selling the existing product in a well established market with an aim to increase the market share within the market. The manager of Tesco can good quality products or services to meet the requirements of customers. The respective firm can come up with special offers in order to boost the sale and enhance the profitability of a business. Market Expansion:This factor encompasses on providing existing product in the new market. The manager of Tesco expanded its operations in different parts of the country like South Korea, China, Japan and so on to create a strong network within the retailing industry across the globe. 7
Product Expansion:The magnitude of this force emphasises on development of new product in the existing market (Lam and O'Higgins, 2012). The manager of Tesco could provide new and unique products to generate large number of customers across the globe. The respective firm also deals with wide range of financial services and household appliances in its own brand name within the market. Diversification:This is a risky strategy as it emphasises on development of new product in the new market. There is high chances of failure that whether the customers like it or not within the retailing industry. With reference to Tesco, it has diversified in various products such as insurance cards, credit cards and mortgages but there is risk associated with it that whether it fulfil the market demands within the retailing industry. On the basis of the above analysis, it has been ascertained that market penetration is considered as the appropriate strategy for the Tesco. The concerned firm is one of the renowned brand in UK that provide the large satisfaction of customers. It has capture the large market share by expanding its operations and provide satisfaction to large number of customers across the globe. The retailing industry that is Tesco has planned to new business growth strategy and its management plan that are presented as follows: Aim:The aim of Tesco is to expand its operation in different parts of the country within retailing industry. Vision:The vision of Tesco is to become the most leading business across the globe with full of new ideas. Mission:To ensure quality specifications and maintaining effective relations with the customers. Goals and objectives:The goal of Tesco is to provide new and innovative products to gain large access of customers around the globe in order to achieve long term sustainable growth. Strategy:The manager of Tesco would adopt the market penetration strategy to increase the turnover and enhance the productivity to achieve competitive advantage within the market. CONCLUSION From the above information, it can be summarised that business strategy play a necessary role in determining the internal capability and scanning the environment factors to achieve growth.In a dynamic business environment, the manager of company has to adapt changes in 8
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policies and procedures to determine the overall growth (Laudon and Traver, 2016). It has been analysed that there is impact of macro environment on decision making of a firm and also determine the internal factors through VRIO and SWOT analysis of a business enterprise. It can be inferred that the five models of Porter's to gain competitive advantage within the market. The manager provide highly specialised training among the subordinates to increase the skills and efficiency. Strategic planning and optimum utilisation of resources is necessary to ensure success and prosperity within the market. Today in a competitive era, the firm provide new and innovative products to meet the requirements of customers and achieve a significant positioning within the industry. 9
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