This study explores the impact of macro environmental factors on Morrison’s business strategy, internal capabilities, and the application of Porter’s five forces model. It also discusses strategic directions and provides justification for growth platforms.
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Table of Contents Business Strategy.............................................................................................................................1 INTRODUCTION...........................................................................................................................3 PART A...........................................................................................................................................3 Macro environment influence on Morrison’s and their tactics..............................................3 Internal capabilities and environment of chosen MNC..........................................................6 Application of Porter’s five forces model..............................................................................8 PART B..........................................................................................................................................10 Strategic directions accessible to company..........................................................................10 Justification and suggestion based on right tactics and growth platforms...........................12 Development of strategic management plan in context of Morrison’s................................12 CONCLUSION..............................................................................................................................13 REFERENCES..............................................................................................................................14 2
INTRODUCTION Business tactic can be considered as set of competitive actions and moves that companies in recent time use to gain attention of new buyers and sustain venture for long term period within specific industry. It can be developed for several purposes that relate to success and excellent progress of organizations. The current study will be based on Morrison’s, which falls under category of leading multinational corporations in the United Kingdom. This study will explain impactofmacroenvironmentalfactorsonchosenbrandandtheirventurestrategies. Furthermore, it will define internal competencies and environment of company by using right strategic concepts. This report will justify application of porter’s five forces framework to gain competitive edge and clarify suitable strategic direction for selected MNC. Moreover, this assignment will define different concepts, models and theories and then development of strategic plan for firm operated within retain industry for longer period of time. PART A Macro environment influence on Morrison’s and their tactics Mission- The mission statement of company defines its concern towards consumer safety and satisfaction. They want to deliver quality food items on time. Vision- Morrison’s vision is to become the best food provider and specialist for all its existing and new consumers. Objectives- The main objective of supermarket is to become more competitive To serve their services and products even better to everyone To enter into profitable market for increasing profitability and productivity Mean of strategy- Tactic can be described as a developed action that management within MNC like Morrison’s would take to attain specific organizational aims in effective manner. Role of tactics to achieve above elements- Strategies play vital role in success and growth of company as it helps to achieve desire outcomes and support to work according to plans. Strategic planning approaches- 3
There are range of techniques relate to above term has been accessible in the world of business that Morrison’s can use. It include balanced scorecard, Pestle, VRIO framework, strategy map, SWOT, porter’ five factors etc. Stakeholder analysis- High power and interest- Keep satisfied National and local authorities in UK who develop rules and policies have strong power in context of decision making and high interest in growth of Morrison’s business because it is one of its income sources (Kneale, Rojas-García and Thomas, 2019). Organization should always satisfy them by following governmental rules and regulations, which in return help to achieve set objective and aims of venture on time in systematic manner. High power and low interest- Manage closely Customers can be considered as second stakeholders who are able to increase price of each grocery items according to their needs that define its power, but are less interest within specific thing because of alternative goods accessibility (Glaveli, 2020). In order to sustain business within retail industry and increase profitability for longer period of time, firm have to manage their buyer’s needs more closely as they can influence current pricing strategy in negative manner. Figure1Stakeholder Matrix (Source:Types of Stakeholder Matrix,2019) Low power and high interest- Monitor There are some stakeholders available in market that have low power to take decision, but has highly interested to work with well reputed company like Morrison’s. Manager is one of them, who could not be able to take judgement about hire applicants, but he or she want to work with firm for long, they can impact current hiring strategy of supermarket by executing it. 4
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Low power and interest- Keep informed Morrison’s as Multinational Corporation needs to inform workers about any plan or tactic because they are not interested to perform in firm as they have a lot of employment opportunities in market where they can earn more than now. Applicants in company do not have power to operate business functions according to themselves. PESTLE analysis- Political factor- High trade rate is a political element that put negative impact on existing trade related strategy of Morrison’s (Cao and et.al., 2019). As it drives company to pay high amount as per rule of government that affect financial budget of business and overall functions negatively. This factor could make barriers in procedure of new market entry. Economic factor- Highrateofunemploymentinfluenceandimpactrecruitmentstrategyofchosen supermarket positively. It gives excellent change to management in context of hire talented and experienced workers who can perform even better than existing employees at workplace. It affects in positive manner and gives opportunity to firm to develop strategy to enter into profitable market (Carr, 2020). Social factor- Healthy diet culture drive everyone towards considering healthy food items that help to keep fit free from harmful disease. This factor impact production and supply chain strategy of Morrison’s negatively as it put high pressure on manager to change overall practices of business. Because of this thing company can reconsider entire inventory management process as well. Technology factor- It is one of the best factors that always influence and impact Morrison’s marketing strategy and plan positively. With advanced technologies company can promote products and businessfunctionsallovertheworldwithoutmakingmanyattempts.Digitalmarketing platforms give the great opportunity to firm which they can grab and generate brand awareness at global level. Legal factor- Changes in health and safety law give negative experience to Morrison’s as it drive manager to make modifications within health & safety policies relate to workers, which is 5
actually very essential to do. Government require that firm have to follow principles of this act that help to protect people from harmful hazards and save their life as well. Environmental factor- Customers and government attitudes towards green and safe environment influence current business strategy relate to product packaging of Morrison’s positively. For example, company take major step to reduce their carbon foot prints and for that they start using paper for packaging purpose instead of plastic use. This factor contributes building positive brand image of supermarket in market. Internal capabilities and environment of chosen MNC Strategic capabilities and its key elements- This term refer to capability and ability of Morrison’s to harness all their resources as well as business functions such as marketing, supply chain, production, operations etc. to gain competitive edge and survive within retain industry for long (Parnell, 2018). Key resources like machines, workers, and strategies & competences are the two major components of supermarket strategic capabilities. A venture strategic ability is a main element in keeping financially viable and progressing despite existence of rivals in similar sector. With following models these things can be analysed in effective manner. VRIO framework- Value- Not every company are financially strong, like Morrison’s. And it is valuable for chosen organization. In simple words, financial resource of company is an example of precious asset, which give firm an internal ability to beat competitors and invest in profitable projects. This element make supermarket stronger even before (Parvatiyar, Moorthy and Donthu, 2020). Rare- Skilled employees and financial resource of organization can be considered as rare because only few firms in retain industry have these resources or internal abilities that make overall environment positive (Deng, 2020). These two elements drive sales of business rather than before and also contribute in achieving goals as well as strategic objectives. Imitable- It includes those things that are not easy to copy or imitate by any other brands. Financial resource of firm, experienced workers and effective distribution network are quite difficulty to 6
take by TESCO, and other supermarkets. Morrison’s is able to manage their key assets in effective manner. Organization- In order to gain all benefits organization invests in beneficial project because it allows management to improve their financial position even better and also enhance performance level. The internal environment of supermarket is quite profitable where leader motivate staff and encourage working and accomplish each task on time. SWOT- Strengths- The biggest strength of Morrison’s is its pricing strategy, organization set each item cost under low cost strategy that helps to retain buyer and attract new one as well (Haleem and Jehangir, 2017). They provide affordable products and services to consumers who seek to purchase quality items. This tactic aids company to manufacture at a low price and sell their items in same manner, which make things affordable for everyone in the UK. Financial position is other strength of chosen Multinational Corporation. Weaknesses- LackofdiversityisoneofMorrison’sweaknessesthatputnegativeimpacton productivity and profitability of venture. Human resource management in company is focused with hiring mostly local people and low amounts of applicants from other racial backgrounds. This weakness makes it complex for candidates to adjust themselves in workplace as it lead loss of skilled and talented employees. Lack of quality administration and control also influence sales and profits margin of firm negatively. Opportunities- Technology advancement is the best opportunity for Morrison’s which they can use to control quality and monitor production as well as supply chain activities appropriately. It can be analysed that this element comes with a lot of benefits for operations and functional department of supermarket. As it give change to marketing team reach at global level and generate organization products awareness at similar base that is quite beneficial for business. Threats- Competition level within retain industry is very intense as it put negative impact on existing plans and strategies of Morrison’s (Nguyen, 2019). TESCO, ALDI, Sainsbury and other 7
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supermarkets are giving tough competition to each other by developing excellent techniques and using approaches to grab competitive edge. Furthermore, Second threat at impact overall environment and practices of firm is taste change of buyers and drive them towards consider other items. As it also affect buying decision making of people. Critical evaluation of weakness and strength of above analysis- It has been critically analysed that internal environment analysis is quite beneficial as it help to identify strength and abilities of Morrison’s and also permit to gain deep analysis about its capabilities. The weak point of these analyses is that is consuming a lot of time and attempts and provides outcomes after so long. Moreover, it also requires more investment to gather appropriate data about internal abilities of firm. Application of Porter’s five forces model Balanced scorecard- It is one of the best strategic plans and administration systems that can be used in context of Morrison’s by communicating with management about what they are attempt to accomplish and achieve. This tool link with performance measures of supermarket and consider key factors such as consumer perspectives, internal perspective, learning & innovation as well as financial assets of firm. Porter five forces model- Bargaining power of buyer- The degree of this force is high because accessibility of alternatives things is high, which gain attention of buyers towards buy (Ghosh and Eriksson, 2019). It can negatively influence sales and profitability of Morrison’s and drives management towards developing strategic plans to retain potential consumers for long. Bargaining power of suppliers- The extent of this factor is low because available of food products suppliers within retain industry is high. Morrison’s can work with other suppliers who deliver quality products to them and do not make changes within their activities time to time which directly influence supply process of firm in negative manner. Threat of substitute products and services- Degree of this force is high because different individual groceries provides in similar sector providing organic goods to buyer at low cost as compare to Morrison’s. Furthermore, they 8
give people chance to make bargaining which is quite profitable for people as they need that thing while purchasing goods from market or supermarket. Threat of new entrance- The entrance of new companies is not possible within retain sector because it needs a lot of investment and attempts to beat existing players like Morrison’s, Asda, Sainsbury and TESCO who have strong brand image in market. Current supermarket builds their excellent position that threatens new firms to enter. Rivalry between existing supermarkets- In sector where Morrison’s operated its business since years ago is highly competitive. All major supermarkets within industry give competition to each other that increase rivalry between them much high than any other sector. Ansoff matrix- Market penetration- Firm can gain all competitive benefits and achieve set aims as well as objectives in effective manner, when they use this tactic. Company can make improvement in existing goods and then efforts to sell within current market place where developed target segment exist (Lévay, Drossinos and Thiel, 2017). Product development- With strong market reputation and position company can use this strategy and obtain success by producing new items which make them able to increase market shares and profits margin even better. This tactic firm can use effectively because they has excellent consumer base. 9
Figure2Ansoff Matrix (Source:Ansoff Matrix Strategies,2020) Market development- With this strategy Morrison’s can take major step to develop current market instead of new one because it required a lot of efforts and money to set up everything newly. Firm with this approach can consider new customers to pitch goods to different segment of buyers in a attempt to enhance performance and increase profit margin. Diversification- Morrison’s can apply and implement this strategy when management and top authority take decision to delivery totally new item to target market who always seek to purchase something new and unique from existing one. Firm can then introduce those items that help to maximize profitability and productivity. PART B Strategic directions accessible to company Porter’s generic strategies- Cost leadership tactic- 10
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Along with all the strategic approaches and methods, cost leadership strategy also help Morrison in gaining competitive edge and achieving set goals. This tactic can develop benefits that gets firm and takes it higher from its rivals. There are two different manners of applying this strategy by supermarket. For example, when company use this approach they can reduce products prices and charge less than other supermarkets, which in return increase profitability. Furthermore, it can be said that supermarket can implement this method by charge low cost that increase market share. Differentiation strategy- This strategy of porter’s generic is quite different from other one, because it drives manager towards developing or creating services or goods better than other companies who are operated in similar sector. Morrison’s can get success through this tactic when production and supply chain management provide unique item that is totally different from existing and alternative ones which in return attract new buyers and force current segments to retain with purchase from chosen supermarket. Firm can use this approach by including attractive features in current items and make innovative changes within it that gives unique look to them. Focus strategy- Byfocusingonnichemarketsandcomprehendingkeyfeaturesofthatmarket, supermarket gets success after implication of this strategy. It helps company to serve buyers uniquely and strengthen management to build excellent brand image all over the world. This tactic also helps to gain competitive edge, increase shares, profits and enhance organization performance even better. It also includes target people who cannot be able to purchase high quality products with high pricing tag. The main concept behind this strategy is creating, marketing and then selling grocery products to niche segment. Bowman’s strategic clock- Hybrid strategy- It seeks continually to achieve low cost and differentiation relative to rivals. When Morrison use this method, they can get great success which is depend on capability of firm to deliver excellent benefits and value to target consumers with low prices. It is quite effective approach when firm use appropriately by adding value to items and offered continually on daily basis. This tactic on Bowman’s clock is mostly valuable because items in within it are low prices 11
and unique. As outcomes, each grocery goods have high extent of perceived value by buyers and are therefore in more demand by people who like it a lot. Diversification- With this tactic firm needs to concentrate on differentiating their services and goods from rivals by adding excellent obtained value. It has huge spectrum from entire things diversity through to different aspects within a core item. Morrison opt for diversification tactic of this model attempt there level best to delivery items that high on realms of quality at an medium cost and desire to provide their target consumers highest degree of perceived added features that make goods distinctive determine in segment. It is corporate tactic that firm can utilize to enter into new items, with market entry within new locations or region. Horizontal or vertical integration- Morrison’scanimplementthisapproachbyincreasingmanufactureprocedureof products at same duration of supply chain management. Horizontal integration is the best and most appropriate strategy, which in return increase revenue of company, profits margin of business and allow gaining market shares rather than before. Undergoing tactic can benefit company and usually take place when they compete in retail industry. Furthermore, along with these benefits horizontal strategy permit supermarket to reduce competitive level and create economic of scale. With above strategies, this brings many advantages to firm. Justification and suggestion based on right tactics and growth platforms Morrison's can apply and implement any strategy which is profitable and suitable for its develop plans. They should use differentiation because it is giving them opportunity to attract people in new market place who are capable to invest in quality goods without thinking too much. It permit supermarket to compete in industry with quality and value added products offered in low prices. Another reason behind using this strategy by company is that it helps to build unique qualities of items and also aid to create list of features that contains excellent aspects of products. With differentiation tactic, organization can consider that demand for their goods get increased rather than other brands items in market. Hybrid strategy is also useful and beneficial in context of chosen firm, when they use it as it helps to develop strong customer’s base. Development of strategic management plan in context of Morrison’s Executive summary- 12
Strategic management plan is one of the best ways that can be developed for Morrison’s in order to support in gaining competitive edge, increasing profitability and productivity as well as help to become global leader. Here, supermarket by using suitable and relevant tactics obtained desire outcomes in effective manner. Vision- The vision of Morrison’s is to become international player within retain industry and achieve their desire outcomes. Mission- The mission of supermarket is to satisfy their existing and new consumers by delivering quality products according to their needs. Objectives- To increase profitability To beat competitors To enter into most profitable market Strategies- Ranges of tactics are available in the world of business that has been used by many companies and give several opportunities to its ventures, which is actually very essential to obtain. Morrison’s must used mixture of two excellent strategies such as differentiation and hybridfromtwodifferentmodelslikeporter’sgenericandBowman’sstrategicclock. Furthermore, supermarket should consider more profitable approaches when they need it for specific purpose. Along with this methods or models, company can recognize other as well like horizontal integration, which is quite beneficial in term of building strong brand image and increasing financial budget of firm. Tactic- Morrison’s and its management can apply suitable tactics in order to get success of applied strategies. They should divided role and responsibilities relate to develop plan equally that help firm to achieve above set objectives and goals and also permit manager to obtain desire results. Furthermore, it can be analysed that management should consider more things such as hire skilled and talented applicants, who can contribute in competitive environment. Monitoring and controlling- 13
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It is really very important for management and leaders to monitor and control implement plan procedure which helps to reach target segment and allow gain everything that is profitable for Morrison’s. Firm can use Key performance indicator to measure success of their plan and also apply benchmarking through which they can compare other players strategy success with their own one as it aid to identify things that would not be considered by mistakes. Furthermore, success of plan can be determined by recognizing increasing profits margins. CONCLUSION From above discussion, it has been concluded that Morrison’s management by following and implementing above strategic directions effectively obtained competitive benefits while operating within retain industry. Workers as strategic capability of supermarket contributed in achieving set goals and objectives of business. They work very hard to support firm in context of reaching at international level. Furthermore, it has been summarized that organization by conducting depth market investigation gained more knowledge about current and new customers, which is really quite significant to do. By using stakeholder matrix firm effectively identified theirstakeholdersandmannersthroughwhichtheymanagedthemineffectivemanner. Moreover, it has been determined that by taking right decision and considering differentiation andhybridasstrategicdirections,organizationgivetoughcompetitiontoitsrivalsand successfully become a global leader. With the help of KPI and benchmarking tools, firm monitored success of their developed strategic management plan. 14
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