This report analyzes the macro environment in Tesco, including political, economic, social, technological, environmental, and legal factors, and their impact on decision making. It also discusses the internal environment and capabilities of Tesco using appropriate frameworks such as SWOT analysis and VRIO analysis.
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Table of Contents INTRODUCTION...........................................................................................................................1 P1 Analysing the macro environment with application of appropriate framework in Tesco.1 M1 Critically analyse the macro environment and its impact on decision making of a business ................................................................................................................................................3 P2 Discuss the internal environment and capabilities using appropriate framework within an organisation context................................................................................................................3 M2 Critically evaluate the internal environment to assess the strength and weakness..........6 P3 Apply five forces model of a given market sector within organisational context.............6 M3 Evaluate the strategies to achieve competitive advantage within the market..................8 P4 Concepts theories and model range to device the strategic planning of Tesco................8 M4 Strategic management plan with gaols and strategic priorities......................................10 D1 Critique and interpretation of data.................................................................................10 CONCLUSION..............................................................................................................................10 REFERENCES..............................................................................................................................12
INTRODUCTION The certain plan of actions and tasks which are devised by the management of the organisation are formed by analysing various relent factors. These factors can be external or internal but they have negative and positive impacts on the business as well as on its procedures. Thus with a view to moderate the effects of such elements into the favourable outcomes for company (Al Falasi and et. al., 2019). The superior managers within the organisations plans and design the overall system toachieve efficiency and effectiveness in its workings. These plans are combined with respective strategy to each and every operation and thus this whole process is considered as the business strategy. This report paper here is prepared on the overall aspects of Tesco Plc. It is the well renowned multinational retail company that serves mostly in the confines of United Kingdom and in other states. The company majorly deals in the retail segment of home appliances, daily essentials, food, furniture, toys and other equipments. With such a wide range of products and services the corporation has a distinctive brand image in the higher class retail markets of United Kingdom. The below discussed report encompasses of the various macro-environmental factors segregating them internallyand externally with being respective of their impacts on the organisation. P1 Analysing the macro environment with application of appropriate framework in Tesco. The effective process of operations within the respective organisation is necessary and that can be achieved by analysing the external environment of business on a regular basis. The reason behind performing thePESTLEanalyses is the significant approaches of all the six factors are quite impact full on the functioning of the organisation (Amran, A. and et. al., 2016). In relation to the Tesco Plc. the analyses of PESTLE is practised as follows: Political Factors:This factor consists of all the political elements within the nation, such as stability of ruling party, degree of corruption, international trade standards, governmental culture, trade barriers, labour and taxation laws.The political system since 1920, is stable by the two major parties in United Kingdom i.e. Labour Party and Conservative Party. This provides certain benefits to the retail companies like Tesco to gain the essential informations and carry out its workings on the basis of consistent political powers within the country.. 1
Economic Factors:These factors are combined with all the major aspects of economics and finances, inflation rate, interest rates, exchange rates, return on investments etc. The study and of these economical elements is crucial to Tesco for the effective operations and market expansions of the company. Determination of costs and price certainly gets effected form the external environments of enterprise. The economical environment of UK is flourished with extensive flow of inflation in interest rates and decreased rate of labour and transportation costs these can effect the Tesco to employ the new operations and rising its capital by attracting the foreign direct investors.Thus how the retail company can expand its business and gain the profitability by incurring less costs. Social Factors:Those factors which includes the elements of society are called as the social. environments of external environment. Some of these factors are the age, population, literacy rate , lifestyle of consumer and the attitude of the market segment etc. The current working generation of United Kingdom is shifted towards the quality and standards, which means that most of the potential consumers of the Tesco demands for the quality and has a product behaviour. This can efficiently act as the opportunity to Tesco, in terms of increasing the sales and capturing an effective share of market. By offering the quality goods to the market and enhancing the cost and price accordingly. Technological Factors:The trends which emerges in the technical background of a nation is all considered as the technological factor. The United Kingdom being most developed country constitutes of major innovations and technological advancements which helps the organisations as well as the markets to grow and increase their potential by reducing the time excess time consumption. Tesco can face a certain amount of threats as the company still operates on the outdated and traditions systems of operations, that occurs to extensive time and resource wastages. The organisation should adapt new technologies and styles of working to increase the efficiency of the whole processes inside and outside the firm. This change will bring a different level of success to the organisation. Environmental Factors:Theenvironmental elements of the operational boundaries of the organisation which consists of the climate change, whether conditions and other natural policies are recognised as the environmental factors of the organisation. The environment of United Kingdom is currently unstable and has serious issues which are going on with the whetherandsurroundingconditions.Thiskindofenvironmentisnotbeneficialtoany 2
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organisation or any individual The retail company Tesco has recently taken certain giant measures in order to maintain the balance the climate effects on the planet. The organisation has reduced its carbon emission by 50%, Tesco also initiated to avoid the plastic bags within the grocery stores. Legal Factors:This factor is commonly encompassed with the constitutional laws and legislations which are formed in a way to maintain the peace and harmony in the country.Just like any other republic nation there are certain laws which regulates the trade and business of the corporations inside and outside of the peripheral boundaries of nation (Tian, Chen, and Zhu 2017). The legal factors within the UK are much more considered on the growth of the business along with its citizens. The laws are enforced to legally perform employment process, comply with taxation policies and practising operations at the determined standards of the organisations. Being a respected retail company all the operations within the Tesco are performed under the prescribed legal framework of the country. Thus such effects enable the organisation to boost the moral of its current work force and enhance its goodwill in the market and creates an effective image of established brand within the respective customer segment. M1 Critically analyse the macro environment and its impact on decision making of a business The PESTLE analysis elaborates that provide the framework of macro environment factors that have a major impact on decision making of a company (Thomas and et. al., 2016). The vote for Brexit in UK has adversely affected the company in various ways especially to political and economical factors. The increase of VAT from 17.5% to 20%increases the prices of products that create a negative impact of a company. This results in reduction in employment opportunities (economic)change in lifestyle of people(social) and obsolescence of technology (technological), not abiding rules and regulations (legal) and not making proper utilisation of resources (environmental). Thiscreates a negative impact on Tesco which combat the growth and it become difficult to take fast decision. P2 Discuss the internal environment and capabilities using appropriate framework within an organisation context The internal factors help the company to determine its strength and weakness in order to grab the opportunities and combatting the threats (Soltanizadeh and et. al., 2017). These factors have impact on decision making of a company that provide growth prospect to a business. In the context of Tesco, these are presented as follows: 3
SWOT Analysis:It is a analysis that provide the internal and external aspects of business and also to determine the positioning of market across the globe. The manager of Tesco identify the internal and external factors of a company to achieve a greater position within the market as it has cover large operations across the globe. The SWOT analysis of Tesco is given below: StrengthWeakness ďˇTesco is one of the renowned brand in UK that provide wide range of products within the market (Rogers, 2016). ďˇIt provide an ease of convenience to theircustomersandtherebyachieve greater economy of scale. ďˇTeso is top 100 company in the world that provide large variety of goods such asgrocery,homeapplianceand financial services. ďˇThe concerned firm has formed joint venture in countries such as China to cover wide area across the globe. ďˇOne of the greater weakness of Tesco is that the respective firm face has suffer lossduetocreditcardsandgreater level of household claims. ďˇTesco lag behind in certain areas like mobile phones of its own brand name and so on (Rothaermel, 2016). ďˇThe respective firm provide products at very high prices that affect the sales and profitability of a business. OpportunitiesThreats ďˇThere are various opportunities that are provided by Tesco such as introduction of online shopping to create a large customer base. ďˇAlso, Tesco could provide tablets and mobilephonesintheirownbrand name. ďˇThe respective firm could expand their operation in the overseas of UK such as Australiatogeneratelargenetwork ďˇThere are large number of player within this retailing industry such as ASDA, ALDI,Morrisonwhichposesabig threat to a company like Tesco. ďˇIts major competitor is Walmart that provide necessary skills, resources that causes the problem to Tesco. 4
across the globe. VRIO analysis:It is a framework that provide the business strategic process to achieve the vision, mission and goals and objectives of a business (Nurmi and Niemelä, 2018. It consist of four components that provide the overall functioning of an entity by allocating various resources like employees, patent, local food and financial resources. The manager of company focuses on optimum utilisation of resources by assessing the capabilities of a firm. The same is presented as follows with reference to Tesco: resourcesV Valuable R Rare I Inmitable O Organized FoodYesNoNoNo EmployeesYesYesNoNo PatentYesYesYesNo Financial resources YesYesYesYes Valuable:With reference to Tesco, the financial resources are highly valuable because it provide vast opportunities to a business to expand their operations within the market. Its local food provide high value due to the product differentiation and employees are asset to a firm as they are highly trained that increases the output (Moreno-Izquierdo and et. al., 2016). The patent provide a valuable resources that allow the firm to sell products in order to gain competitive position within the market. This help the concerned firm to gain opportunities by combatting external threats and to retain employees for period of time and provide large access of customers. Rare: The financial sources of Tesco are found to be rare because its competitors does not provide these resources which is a major strength of a firm and accelerates the growth aspect. The employees of Tesco are considered to be rare because the manager of Tesco provide effective training to their employees and also provide monetary benefits so that they work beyond their potential. There is good atmosphere in a firm that provide sustainability and long term growth of a company. One of the greatest advantage is that Tesco provide patent that is 5
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considered to be rare because a lot of formalities are required to obtain a patent and is easily not possessed by its competitors like ASDA, Kroger, LIDL and so on. Imitable:With reference to Tesco, the financial resources are costly to imitate due to the reason that these resources are purchased by the company through the profits that are earned in previous years (Lopes and et. al., 2018). It would be difficult for new entrants to accumulate huge profits for future growth and expansion. This provide wide opportunities to the manager of Tesco to modernize and diversification of a business. The patent of Tesco is difficult to copy because there are severe legal regulations regarding the imitation of a product. This is biggest advantage to a company due to its costly process which possess a big threat to its competitors. Organisation:This the last component of VRIO analysis which comprises of the resources that are presented in an efficient manner for attainment of goals. The financial resources of Tesco are highly organised to make sure that they are invested in right place at right time by making use of opportunities that provide a source of competitive advantage within the market. Other resources are not utilises properly in case of this intenal analysis in the context of Tesco. M2 Critically evaluate the internal environment to assess the strength and weakness It can be ascertained that internal environment of Tesco consist of both benefits and drawbacks within the market. The respective firm has the most valuable resources that is employees because this is the most important asset of a company that is considered valuable, rare, imitable and organised (Linder and Williander, 2017). Also, it has huge financial resources that provide competitive position within the market but at the same time the respective firm is lagging behind the marketing strategies and initiatives to cover large market area. This retailing industry has large number of competitors such as Walmart, Asda, ALDI and so on which possess a greatest threat to a company. Every aspect of business has two sides that is positive and negative which provide strength and opportunities to a company by overcoming weakness and threats to achieve sustainable growth. P3 Apply five forces model of a given market sector within organisational context Porter's model is a business management tool that determine the level of competition and profitability within industry. In other words, it help in ascertaining the positive and negative of a firm in order to gain position within the market. Tesco is one of the leading firm in UK that has 6
cover wide expansion across the globe and provide good quality products to meet customer requirements. Through strategic planning, the manager use this approach to find the competitors and ways to increase the sale within the market. With reference to Tesco, the five forces of Porter is presented as follows: Threat of New Entrants:This factor is acknowledged to be low due to the reason of maximum capital requirements which become difficult for new entrants to capture the market share. Also, it is difficult to obtain license because of strict government rules and regulations which posses a big threat for new entrants. The manager of Tesco could focus on providing new and innovative products to create strong brand image across the globe. It can achieve large economy of scale and thus gain large access of customers. Bargaining Power of Suppliers:This model if Porter's is regarded to be low as there are various suppliers that provide standardised products that results in less switching costs. The higher authority of Tesco could purchase raw materials at a low cost so that it could minimise the cost of production and maximise the profit to get benefit within the market. This help the company to save money and invest it in expansion and diversification. Bargaining Power of Buyers:The magnitude of this force is usually low. As there are large number of competitors within the market such as Walmart, ASDA and so on that provide products at high prices. Buyer are more concerned towards the quality rather than prices so by looking this concern the manager of Tesco provide superior quality products in order to satisfy the needs of customers. The concerned firm sell products at low prices to build brand loyalty and to attract large number of customers. Threats of Substitutes:The extent of this force is regarded to be low because there are various alternatives available within the market which incur huge cost. Thus it become difficult to achieve economy of scale across the globe. The manager of Tesco provide high quality products as compared to its competitors and could also provide unique offerings to gain strong base of customers. There are large number of competitors within the market which provide products at high cost thus allow the company to gain competitive advantage so as to achieve large market operations. Rivalry among competitors:The extent of this force is considered as weak within the confine of retailing industry. This is due to the reason that there are large number of competitors operating across the globe such as Amazon, J Sainsbury, Carrefour, Morrisons and many more 7
but they provide products at high cost. The manager of Tesco produced differentiated products that poses a big threat for rivalries. The concerned firm could capture large market share by focussing on winning the new customers rather than just existing clients. M3 Evaluate the strategies to achieve competitive advantage within the market There are various strategies through which firm can gain competitive position within the market as they perform various functions like planning, organising, controlling and monitoring the activities of an organisation to achieve goal effectively and efficiently (Lai,Melloni and Stacchezzini,2016). The firm can build effective marketing strategies like market research, pricing policies and so on to attain a significant position within the market. Also, it can use promotional methods like social media marketing, various websites to create awareness among the customers. This improve the overall functioning and provide growth opportunities to a business and thereby provide cost advantage to a company. This help to boost the sale and profitability of a business enterprise and capture large market share and achieve the economy of scale across the globe. P4 Concepts theories and model range to device the strategic planning of Tesco. The basic concepts and models that combined with all the internal and external factors of the said business entity to attain the organisational success (Johnson, 2016). The following strategies will be evaluated in respect of Tesco Plc by the help of Ansoff matrix. Ansoff matrix was developed by business management specialist H. Igor Ansoff . It is used as a strategic provision tool which helps the organisation to formulate its future plan of action by considering the 4 strategies of Ansoff matrix which can classified on the basis of the nature and goals of the organisations (Ansoff, H.I. and et. al., 2018). These are discussed in relation to Tesco company:- Market Penetration:By the term penetration it is referred as the promotion of the current product of the company in to the existing segment of market to increases the sale and profitability of the business. The development of existing consumer base can be attained by Tesco Plc. By applying certain techniques of market penetration which can be the decrement in price of the current product range to attract new consumers or doing the promotion of existing product on a mass level to influence the potential market. The acquisition of other potential 8
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ventures is the most efficient approach to be adapted by Tesco to perform the market penetration effectively. Market expansion:This strategy is called as the market development. The market expansion is defined as the process of introducing the existing product range to new and untapped market shares (Ansoff .and et. al., 2019). Tesco retails will be benefited with the great strength of the market expansion as it will guide the company to seek the attention of new customer segment andcapturing a handsome proportion of the potential market place by entering into new locations of the market that could be in national as well as international. This would give an enhanced boost to the sales and generate revenues for the growth of Tesco. Product expansion:It is also recognised with the name of product development. This strategy approaches the organisation to introduce new products in to existing market place of the company. This process can only be applied by the organisation in the case of identified demands and necessities of the customer base in existing market by the organisation. The product expansion allows respective firm to use the innovative and essential terms to introduce a new product which can fulfil the gap of sale in the market. In relation to Tesco plc there is a lot of demand and need of certain product portfolios which can be offered by the company to increase the demand in sales. Diversification: This is the last strategy which majorly focuses on the alternatives of introducing a very new product in the new market. This is considered asthe mostrisky provisionamongtheoverallregistrarasthenewmarketsharecanbemuchmore unacknowledged by the firms and launching a new product without identifying and evaluating the new market conditions (Habib, and Hasan, 2017). This strategy will comparatively act as the most expensive action for Tesco plc. as surveying new market areas and determining their facts and conditions inside out, will incur excessive cost and productive time of the company. As per the evaluation of all the strategies of Ansoff matrix it can beit has been determined that the strategy of market penetration would be the most preferable strategy for the Tesco Plc. To achieve its growth objective effectively and efficiently.The reason behind adapting this strategy is clear, as the company is already having a effectively owned market share in terms of sales. Thus, emphasising on the current product and existing would support the market of firm and generate the additional revenue for Tesco. 9
M4 Strategic management plan with gaols and strategic priorities The strategic business plan of Tesco is formed to achieve thegrowth of company. Itis comprised by the view of long term and short term organisational goals and objectives and other characteristics of the operations. Aim:To maintain the consistency in prising as well as with increment in profits. Mission :To provide the best quality productsand give a remarkableconsumer experience every time when they visit the retail stores. Vision:To become the top leading retail company in the national as well as international marketplaces GoalsandObjectives:Toprovidetheeffectiveproductandservicestoexisting customers is the short term goal and capturing the optimum market share for expansion is the long term goal of the business. Strategic priorities :The market penetration will be the strategic priority to gain the effective growth in terms of profitably. Tactics:Tesco will launch certain other variants in the same product range to ensure the maximum coverage of different customer segment by providing the valuable benefits within the suitable price standards. D1 Critique and interpretation of data The functions that are needed to be performed by the management of the organisation can be evaluated and guided through all the factors of internal as well as external factors of environment of business (Indartono and Wibowo, ., 2017). The business can use al the strategic directions which are discussed hereby in a way to achieve the effectiveness and efficiency from all the actions of business. The study of all external factors by performing PESTLE and the assessment of internal environment involving VRIO and SWOT helps in preparing the strategic plan of business and to determine the goals and objectives of organisation.. CONCLUSION From the above furnished information, it can be inferred that the business environment in which company carry out its operation is regarded as dynamic in a competitive era. Macro environment is very necessary to take accurate decisions which includes various aspects like 10
nationalincome,GDP,employment,levelofcompetitionandmanymoretoachieve predetermined goals effectively and efficiently. It has been analysed that the PESTLE analysis has affected the business with the given organisation. The internal analysis of company is conducted by SWOT and VRIO analysis to determine the strength and weakness of a business enterprise. It has been observed that the Porter's model is done to determine the level of competition and profitability within the market. The various theories and models has been studied and strategic management plan is created that provide the vision, mission, goals and objectives, tactics and strategies of a particular firm. It has been analyse that company should prepare an appropriate strategy to attain long term objectives of a enterprise. 11
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