Recruiting and Developing Business Travel Consultants for BUNI Travel

This portfolio provides information on the job description, person specification, job advertisement, recruitment strategy, and employee development plan for business travel consultants at BUNI Travel. It includes details on the responsibilities, requirements, and skills needed for the job, as well as strategies for recruiting and developing the best candidates. The portfolio also explains the rationale for choosing these documents and their importance in the hiring and development process.

People and
Performance

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Job description and person specification for Business Travel Consultant ............................1
Job advertisement of recruiting for Business Travel Consultant............................................2
Plan outlining the recruitment strategy for obtaining best candidate ....................................2
A three-month staff development plan for new employee.....................................................3
Rationale for choosing the documents...................................................................................4
CONCLUSION................................................................................................................................6
REFERENCES ...............................................................................................................................7

INTRODUCTION
Human resource management is a process of recruiting, training, compensating,
developing policies and developing strategies according to new employees. BUNI travel is travel
agency that caters needs and design tourism packages of destination across the globe for
customers, situated in England.(Sekaran, and Bougie, 2016) In these portfolio there will be
documentation about job description and person specification, a job advertising to help in
recruiting, a brief plan about recruiting strategy to obtain best candidate and a training plan of
three-month development for position of business travel consultant for BUNI travel. At last there
will be detailed brief about all documents.
MAIN BODY
Job description and person specification for Business Travel Consultant
1
BUNI TRAVEL
BUSINESS TRAVEL CONSULTANT
JOB BRIEF:
Looking for business travel consultant with enthusiasm for travelling, will be responsible
for promoting and booking travelling arrangements according to the customers needs.
RESPONSIBILTIES:
 Research and explore different travel destination options.
 Research destination and travel, price, customs, weather conditions and reviews.
 Organize packages from beginning to end process.
 Understand customers needs and suggest packages according to it.
REQUIREMENT AND SKILLS:
 Working experience in travel consultant.
 Excellent knowledge about travelling software.
 Proficiency in English ( addition language) is a advantage.
 Degree in Travel, Tourism and Hospitality.

ESSENTIAL DESIRABLE
SKILLS Communication, sales Sales, communicate effectively
KNOWLEDGE Travel software, English and
any other additional
Travel destination and whole
costs
EXPERIENCE Personal travelling Travel consultant
ATTITUDE Positive, politeness Customer oriented approach
Job advertisement of recruiting for Business Travel Consultant
Plan outlining the recruitment strategy for obtaining best candidate
Recruitment strategy is a plan for finding best possible candidates for organisation. There
are various types of recruitment methods. For BUNI travel the recruitment strategy plan to
2
HIRING FOR
TRAVEL CONSULATNT
QUALIFICATION: DEGREE IN TRAVEL AND TOURISM
EXCELLENT COMMUNICATION SKILL IN ENGLISH
WORKING EXPERIENCE IN TRAVEL
CONSULATNTANCY
OUTSTANDING CUSTOMERS SERVICES
BUNI TRAVEL
5, XXX , England Phone no.
xx,xxxxxxxxx
email [e-mail]

appoint best travel consultant. Referring social media is a great tool to use, as it allows to share
job position to entire network and helps to encourage two way conversation. (Ali, and Anwar,
2021)It provides a great stage to hire candidates, as everybody is using social media and by
posting job on it improve more chance of spread awareness to people. By sharing photos and
videos of company's events with office life and environment of office, provide glimpse of
organisation culture to potential candidates.
A three-month staff development plan for new employee
Employee development plan
Employee Name: xyz
Date: 16 – May – 2022
Current Title: Travel Consultant
Current Strength: Communications, sales and degree in travel
and tourism
Development Needs: Increase knowledge about travel destinations
and places, cost, customs, weather conditions
and knowledge about travel software
Professional Goals: Professional consultant
Step 1: Research about travel places knowing costs
related to staying, going, coming back with
cost related to customs and weather condition
about each place. Learning about travel
software such as, Lemax and many more to
improve searching and booking of packages to
customers.
Step 2: Taking feedbacks from the employee about
their experience in organisation.
Step 3: Tracking employee performance and checking
target goals of them.
3

Step 4: Measurement of actual performance with set
targets.
Rationale for choosing the documents
Choosing a job description document for recruiting travel consultant for BUNI is
important, as it provides a specific description which allows people to see roles and requirement
that are required for the job. Documents help to see exact person that is right match for the
position, from which HR can match the resumes with the description and select right candidate
suitable for the job. It helps to outline necessary skills, education and training needed in potential
employee, shows duties and responsibilities required for job.(Magomedov, Bagov, and Zolkin,
2020) It serves a basis for interviewing candidates, orientation of employees and job
performance evaluation. Job description allows employers to identify employee performance and
review, as it is depended on the HRM to evaluate the employee performance and resume
according to detail described in the description and recruit according to it. Job description play
important role not only for HR but also for people who are looking for job in that position.
People can look into the job description and match their resume and requirement to it and can
apply for that position. Job description is created by HR according to the job position required in
organisation and helps to hire candidates related to that details.
Person specification document is important part of job description as it allows to
communicate the attribute to find desirable candidate with education, work experience that are
needed for role in success. It defines knowledge, abilities and skills that are required in employee
to perform to job in organisation. (Grubor, and Jakša, 2018)It mostly covers aspects such as,
work- experience, education required and managerial experience present in employee that can
help to accomplish the goals related to job required in organisation. Person specification plays
important role in job description for HR and also for candidate to decide weather the person is
right choice or not.
Job advertisement is important for recruitment in organisation, as it allows to spread
awareness about availability of job position vacant in organisation. A good job advert can help
company to get recognized by people who are looking for job for that same position. It advert
people get knowledge about the position opening in certain organisation which helps
organisation get more resumes and can get possible right candidates for the job.
4

(KUROCHKINA, et al., 2019)It attracts people by brief of benefits of job available and what
kind of people company is looking for position. The main goal for providing a job advertisement
is to convince a well qualified candidates to motivate them to apply for position, so company
can get a best possible person for the job. It helps to spread the awareness about the requirement
and impact on getting best possible candidates for the job in organisation. Job advertisement is
best possible way to get attention and to attract people for applying position in organisation.
There are people waiting for certain organisation to vacant position their by offering a advert in
market, it will attract those people to apply and it will make ensure of company getting right
person for the job.
Recruitment strategy is important for HR to heir people in organisation in most effective
way possible, by which it make ensure of getting more applicants and choosing a right person for
job. It a helps to improve a effective in recruiting and selection policy for requirements in job but
also ensures a organisation to maintain objectives and helps in providing opportunity to
employees. (Lamine, et al., 2018.)It proves to be a effective strategy to heir best employees that
such as, establishing a brand for employer, improve job posting and job description, helps to
prioritizing policies of organisation, helps to conduct a interview, create a target job boards,
helps in expanding reach to get best employee, by reaching to past profile candidates, hiring in
university and colleges for getting new mind employees for fresh ideas in organisation. (Ahmad
Azmy, 2018)In this particular portfolio organisation is using social media approach where
posting on social media and reaching out on known contact and getting more options of getting
best possible employee for job. People are using social media more often, so it will be easy for
organisation to reach out to more candidates. Recruitment strategy proves to important role in
hiring and selecting best possible employee for the job in organisation.
Employee development plan is important in organisation after hiring new employee, as it
allows to increase any any development needed in person to fit in job position or required. It
helps to create effective workforce and also improve employee satisfaction. Employee growth
plan is a process in which helps to improve skills, knowledge and responsibilities of individual in
organisation. It allows to train new employees for job position they being hired, as there are
some possibilities in employee which need to be develop for right fit in company. Plan helps to
keep track on performance of employee measuring their actual performance doing job.(Aydiner,
et al., 2019) Keeping track on employee training process assures employee performance and
5

helps to maintain the performance of staff working in company according to objectives & goals
of organisation. Development plan ensures to bring out performance in employees with training
them in their weakness and work on them. It ensures a best staff capital to organisation, as
generally employees are people capital to any company and by developing and improving in
them proves beneficial for enterprise in shirt and long term profits of the organisation. Hence a
good employee development plan plays important role for firm and also for employees personal
growth perspective.
CONCLUSION
From the above portfolio it concluded that BUNI travel is using best recruiting process
and methods for hiring best possible candidate for travel consultant position. By creating a well
described job description about available job position with detail specification required in people
fit for position which helps HR and people. There is a presentable job advertisement that will
attract more people to apply. Company is following a effective strategy of recruitment using of
social media to recruit. At last creating a well employee development plan for improving
employee growth and helps to achieve company's goals and objectives.
6

REFERENCES
Books and Journals
Ahmad Azmy, S.E., 2018. Recruitment strategy to hire the best people for organization. Journal
of Management and Leadership, 1(2).
Ali, B.J. and Anwar, G., 2021. Business strategy: The influence of Strategic Competitiveness on
competitive advantage. International Journal of Electrical, Electronics and
Computers, 6(2).
Aydiner, A.S., et al., 2019. Business analytics and firm performance: The mediating role of
business process performance. Journal of business research, 96, pp.228-237.
Grubor, A. and Jakša, O., 2018. Internet marketing as a business necessity. Interdisciplinary
Description of Complex Systems: INDECS, 16(2), pp.265-274.
KUROCHKINA, et al., 2019. Management features of small and medium-sized business
enterprises. Revista Espacios, 40(34).
Lamine, W., et al., 2018. Technology business incubation mechanisms and sustainable regional
development. The Journal of Technology Transfer, 43(5), pp.1121-1141.
Magomedov, I.A., Bagov, A.M. and Zolkin, A.L., 2020. Internet of things: future business.
In European Proceedings of Social and Behavioural Sciences EpSBS (pp. 553-558).
Sekaran, U. and Bougie, R., 2016. Research methods for business: A skill building approach.
john wiley & sons.
7