Develop Strong Business Writing Skills

This article provides tips to improve business writing skills, including formatting, language use, and effective communication. It also includes examples of business writing, such as emails and letters, and discusses the importance of good communication and time management skills in the workplace.

Section 12
Question 4
To: @accm.edu.au gmail.com
CC: [e-mail]
From: [e-mail]
subject: To get approval from the manager to hold a fundraising morning tea activity to make
fund for the Jeans and genes.
Hi, this email is in regard to get the approval for the morning tea activity in the organization.
As jeans and genes is the charity mission for the families who have incurable genetic disease.
therefore, our staff members also ready to raise the fund therefore we are asking for your
permission. Also to approve the morning tea on Friday and give approval to employee to
bring the food plate.
It will be beneficial if you revert back to this email.
Thank you
Section 18
Question 6
1 as the whole document is written in the times new roman as because it uses the space
economically.
2 line spacing use for the document is same for whole statement as it make the whole section
readable
3 white space is use as it removes the distraction reader only focus on main content
4 written in caps word it give the highlight to the main point.
also the chart is included which give good representation of the information
Section 19
Question 1
ACCM NewsletterApril 21.doc
as this will involve the proper information as marked date
Question 2
It is important as to save the customer file in conventional work environment. it allow to
rapidly identify the file ibn directories.
Question 3
System based software is best
It helps us out in measuring performance as well as finding errors of each content.
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a will be the best option for saving the name files.
Section 17
Question 11
Email to: [e-mail]
Subject: Thank you for your help
Dear Lisa,
I want to thank you for the help and support you have offered me on my recent project.
I am very grateful to you as you have taken out your precious time from your busy
schedule to answer all of my questions. Without your help, I doubt i would have been able to
complete the project on time.
I consider myself as a very fortunate person for having a chance to work with you
Lisa. I am looking forward to implementing all your valuable suggestions.
Thank you once again.
Sincerely,
Riley
Question 12
Patrick Green
44 market street
Hometown NSW 2112
Jen Humphries
54 Training Street Hometown NSW 2112
Hi Jen,
I'm writing this letter because I really need your help. As You're the only person who knows
me better, and I believe you can give me a specific recommendation to solve my problem.
Recently I saw an advertise in a paper, which is about offering a free journalism course to
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the successful applicants. I send them an revert in form of article in this I wrote for the uni
student newspaper as it is about the government funding for courses.
Anyway, they very liked it, but as there are only five places for which they want a reference
as well. I haven't given them your name yet, as I expect this would be the first reference
you've been requested to give. Is it OK if I sent them your phone number. I think they want
contact you so they can have a proper conversation with you and find out all information
about me!
I know it's been a while but if you could do it, it'd really help me out. I've got a new phone
number,(02) 42 95 96 97, so you can get me on that, and my address is always the same.
Hope to heard good from you.
Regards Patrick
Section 16
Question 2
S Smith
16 Lighting Road,
Lancaster, NSW 2222
Date:
Subject: Aim to inform about the bad delivery service facility provided by the company.
Dear Mrs Smith,
As a potential customer of your company I have always enjoyed the services provided by
your company but recently I have been facing a problem in delivery of the product.
The manufacturer for the product and service recently facing a Bankruptcy problem
therefore we need to search new manufacturer in a short time so there will be no delay in
production process. To add in this some of the employees are taking off from the job due to
their personal reasons which I found difficulty in managing all the things. I have found the
one manufacturer by my own but they are not working at cheap price, but their services are
even better from the existing one they also have the espresso coffee machines. This changes
will be relevant for the potential customer. The new manufacturer has the big contracts with
the other suppliers in the market therefore it implies that we have to make one large order in
every 3 month instead of ordering monthly.
Therefore because of this you must have to make the order in the 3 month so that you will
receive the services at a time. I know that you always proceed to make order in a month but
you must have to adapt the changes. You are requested to lodge your order on the basis of
quarterly so there will be no ambiguity. Also you are requested to note this in your reminder
so that you will not forget to order advance in 3 month.
Thanking you
Yours Sincerely
Dave Wright
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Sales Manager
Bottle Up!
Question 5
the best formatting which involves the white space
same fonts throughout the project,
same line spacing which makes the reader to read the content
space before starting the new paragraph
as in this example the font size, line spacing use of language is same.
Section 15
Question 7
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TABLE OF CONTENT
Petty Cash Procedures...........................................................................................................................2
Petty Cash Float.................................................................................................................................3
Petty Cash Rules....................................................................................................................................3
Problems with Petty Cash......................................................................................................................4
Claims that will not meet the Criteria (petty cash rules)....................................................................4
Cash Imbalances...............................................................................................................................4
Petty Cash Procedures
Businesses often have on hand a “petty cash” tin or drawer from which
small cash payments are made. For example – petty cash might be used
to buy the milk for the lunch room, or pay couriers when they arrive.
All “petty cash” expenditure ends up being processed in the businesses
expense accounts like all other purchases, but there is also the additional
system of how to account for the petty cash float (formally called the
petty cash imprest) and the petty cash expenditure and top up.
Petty Cash Float
In the petty cash system the petty cash tin is given a starting cash
injection called a “float” eg $200. At the end of each week or month the
person looking after the petty cash tin writes all expenses paid for by
petty cash for that time into a petty cash book – keeping a running total of
how much of the $200 float is left. At the end of that period, you only have
$15 left. You then must reimburse the pretty cash to bring the balance
back to the $200 float amount. This is normally done by cashing a cheque.
This is called the “reimbursement cheque”.
Each month different petty cash expenses are claimed; therefore the
reimbursement amount will be different.
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Petty Cash Rules
Most businesses establish rules for both the processes that must be
followed when using petty cash and what staff are allowed to use petty
cash for, and when approval is required.
The following is an example of the approval rules that might apply:
 Only the Receptionist is to access the petty cash tin
 The maximum amount to be claimed for any one purchase is $50.00
 All claims must be work expenses – there is no personal use of petty
cash allowed
 Office kitchen supplies (not available through the purchasing
system) such as milk can be purchased with petty cash.
 Employees may obtain the necessary cash from petty cash before
the purchase but must provide the receipt and change upon
conducting the purchase
 Staff meal allowances are NOT to be paid from petty cash as they
must be pre-approved
Example
Problems with Petty Cash
Claims that will not meet the Criteria (petty cash rules)
Rules are applied to the use of Petty Cash. If an expense has been
incurred through Petty Cash that is outside the rules it should be referred
to the supervisor for action.
It may be that the rules are varied to allow such future claims, or more
stringent checks put in place to prevent this use of Petty Cash.
Cash Imbalances
From time to time the physical cash float will not add up to the same
amount as the calculated cash on hand.
The obvious first step is to check both again by:
1. Re-counting the physical cash and
2. Checking that all receipts are listed in the petty cash book and
3. Checking the amounts are correctly recorded and
4. Checking the addition in the Petty Cash Book.
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In the absence of finding a clerical error, the answer will be that there has
been a cash error. This may be due to a range of reasons:
 Incorrect cash given
 Incorrect change given
 Lost receipt
Businesses would normally then create an accounting transaction to
record the “lost” money. Commonly a voucher would be created that is
debited to an account that expenses “cash balancing errors”.
Then the vouchers will all add up to the physical cash amount.
The reimbursement check can then be processed like normal, and the
float brought back to the correct amount.
Imbalances should be reported to the supervisor, and large imbalances
will typically be investigated.
Date Details No Voucher
Total GST Paid Trave
l Office
15/5 Imprest Chq 99
Vouchers 01 7.15 0.65 6.50
16/5 Cashbook 02 9.35 0.85 8.50
18/5 Express Post 03 8.80 .080 8.00
25/5 Taxi to
meeting 04 10.45 0.95 9.50
28/5 Postage 05 7.15 0.65 6.50
31/5 Message pad 06 4.95 0.45 4.50
Totals
Question 9
intended recipients of the letter are the target customers, as they can differ on the basis of age,
gender therefore from the same demographic region consumer prefer same product and
services.
Question 10
The main purpose of writing this letter is to provide the information what is needed in the
workplace so that effective action can be made accordingly. it is about to inform the supplier
so that they can provide the materials accordingly.
Question 11
Planning a Letter
Make a list of the things you should include in your draft letter.
a) The information you need to include is:
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information regarding the raw material that is used to design the product
b) Stress needs to be placed on which main point/s:
Time of uncertainty
c) The required impression or tone is:
formal
d) The reader would need to know:
about the information related to supply of the chairs
e) The action you want the recipient to take is:
immediate action
Question 12
Deciding on the Content
Order
Order the points from your plan based on how you would draft the content so that it flows
well from one point to another.
a) Opening
opening with greetings or to provide the aim of the letter
b) Body
give the information regarding subject
c) End
thank you
Question 13
Option B:
Date: 05.07.2021
To,
The supplier
ABC wellness product
Sub: New office chair
hello,
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On the behalf of HR of XYZ company, I am writing this letter with the aim top develop
understanding about your product. We have heard about your qualitative products. therefore
we require around 15 qualitative office chairs for our office. As we are going to renovate our
office. Kindly let us know as in how many days you can supply with 15 office chairs along
with price.
Thank you.
Sincerely,
John Wilson, HR of XYZ company.
Question 15
To,
The supplier
ABC wellness product
Date: 05.07.2021
Sub: New office chair
Hello,
On the behalf of HR of XYZ company, I am writing this letter with the aim top
develop understanding about your product. We have heard about your qualitative products.
therefore we require around 15 qualitative office chairs for our office. As we are going to
renovate our office. Kindly let us know as in how many days you can supply with 15 office
chairs along with price.
Thank you.
Sincerely,
John Wilson, HR of XYZ company.
Question 16
Criterion 2: Communication, Team and Leadership Skills
The key to telling people about your skills is to use a story or examples to
showcase your skills in action.
Get ideas by asking someone who knows you to tell you a skill you have
demonstrated and when.
Add your personality by making your story fun, quirky, thoughtful, etc.
Consider any skills you have developed through your training, such as:
• Effective oral and written communication
• Your level of self-reliance and resilience in times of challenge
• Effective team participation
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• Leadership and promotion of your training, industry or other things you are
involved in
• Your capacity to be an effective ambassador for your industry, your community, for
Australia
Type your answer here
Minimum length: 200 words – maximum: 400 words
During the assesment i develop the good comunication and time management skills. it
allows me to better interact with the colleagues or authorities. as for my career it is
beneficial as it enable me to share my views and opinions over the topic so that it will
help my organisation to achieve the goals. also good communication skills makes me to
feel confident and to speak up in front of orthers. time management skills enables me to
complete my work on time and in organise manner.
Question 17
Practical Activity – Drafting an Application
Part B – The Framework
Criterion 1: Career and Study Achievements
f) The information you need to include is:
About successful gaining of the information
g) Stress needs to be placed on the following main point/s:
To use the skills in career for better oportunities
h) The required impression or tone is:
formal
i) The reader would need to know:
relevant information
j) The action you want is:
immediate
Criterion 2: Communication, Team and Leadership Skills
a) The information you need to include is:
about the gaining of knowledge during the course
b) Stress needs to be placed on the following main point/s:
Skills which is developed
c) The required impression or tone is:
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Informal
d) The reader would need to know: \
relevant information
e) The action you want is:
immediate
Question 18
Practical Activity – Drafting an Application
Part C – Re-ordering the Content
Criterion 1: Career and Study Achievements
Opening
main purpose
Body
information related achievement
End
thank you
Criterion 2: Communication, Team and Leadership Skills
Opening
with greeting
Body
what learns during the assessment
End
summarise format of the information
Question 19
Practical Activity – Drafting an Application
Part D – Developing the Draft
Criterion 1: Career and Study Achievements
Career and study achievement is define as to get the reward for what
achieve in the academic. study achievement is define as the learner gain
the knowledge to achieve the long term educational goals. Their
knowledge wil help in achieving the career goals.
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Criterion 2: Communication, Team and Leadership Skills
As for the learner it is important to possess the above skills which is better
for their career. it will enables to achieve the successive goals. good
comunication skills will allow to confidently share the views and opinions,
it will also enable to lead the team. leadership skills build in working with
the team as for the leader it is important to first listen to others which
makes them able to effectively lead the team.
Question 20
Practical Activity – Drafting an Application
Part E – Finalising the Draft
Copy and paste your draft from Part D and complete a final edit.
1. Apply “plain English” to your drafts.
2. Remove any unnecessary words from the draft sentences and/or use simpler words
(unless you are using the word for a specific reason).
3. Identify any grammatical errors and make corrections.
4. Check that you use inclusive and non-sexist language. Make any necessary
corrections.
5. Finally, check your content to ensure that it won’t be interpreted by anyone as being
unfairly critical or inappropriately personal. Make any necessary corrections.
Criterion 1: Career and Study Achievements
Career and study achievement is refer as to get the reward for the
achievement which is developed during the academic. study achievement
is define as the learner gain the knowledge to achieve the long term
educational goals. Their knowledge wil help in achieving the career goals.
Criterion 2: Communication, Team and Leadership Skills
As for the learner it is important to possess the above skills which is better
for their career. it will enables to achieve the successive goals. good
comunication skills will allow to confidently share the views and opinions,
it will also enable to lead the team. leadership skills build in working with
the team as for the leader it is important to first listen to others which
makes them able to effectively lead the team.
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